Solved Explorer.exe Application error

[gamwthmanasas]

The instruction at 0x6ef5537 a referenced memory at 0x07da5000.The memory could not be read.
Click on OK to terminate the program.

It keeps popping up when i log in at my PC and no matter how many times i close it/press OK it keeps re-popping.
Any suggestions?

 

[marsmimar]

Hello gamwthmanasas and welcome to Seven Forums.

The first error code had no references when I googled it. One of the references to the second error code pertained to Java. Whenever I see unreferenced codes, the first thing I think of is malware. And since the second code might have something to do with Java, and Java has had several exploits in the past, malware is a definite possibility. If you have Java installed I would remove it. (You could always reinstall later if you absolutely need it. A lot of folks leave it uninstalled until such time they actually need it.)

How do I uninstall Java on my Windows computer ?

java.com: Java + You

I'd next suggest running a full scan with your installed anti-virus suite. No anti-malware program is 100% effective 100% of the time (if there was such a thing we'd all be using it.) So running some on-demand scanners is always a good idea. These are free and highly recommended on this Forum.

Windows Defender Offline

Malwarebytes

ESET Online Scanner

Please post back the status of your computer after running the scans.

 

[gamwthmanasas]

Hello gamwthmanasas and welcome to Seven Forums.

The first error code had no references when I googled it. One of the references to the second error code pertained to Java. Whenever I see unreferenced codes, the first thing I think of is malware. And since the second code might have something to do with Java, and Java has had several exploits in the past, malware is a definite possibility. If you have Java installed I would remove it. (You could always reinstall later if you absolutely need it. A lot of folks leave it uninstalled until such time they actually need it.)

How do I uninstall Java on my Windows computer ?

java.com: Java + You

I'd next suggest running a full scan with your installed anti-virus suite. No anti-malware program is 100% effective 100% of the time (if there was such a thing we'd all be using it.) So running some on-demand scanners is always a good idea. These are free and highly recommended on this Forum.

Windows Defender Offline

Malwarebytes

ESET Online Scanner

Please post back the status of your computer after running the scans.

You got it all right,thanks a lot for helping D

 

[marsmimar]

Hello gamwthmanasas and welcome to Seven Forums.

The first error code had no references when I googled it. One of the references to the second error code pertained to Java. Whenever I see unreferenced codes, the first thing I think of is malware. And since the second code might have something to do with Java, and Java has had several exploits in the past, malware is a definite possibility. If you have Java installed I would remove it. (You could always reinstall later if you absolutely need it. A lot of folks leave it uninstalled until such time they actually need it.)

How do I uninstall Java on my Windows computer ?

java.com: Java + You

I'd next suggest running a full scan with your installed anti-virus suite. No anti-malware program is 100% effective 100% of the time (if there was such a thing we'd all be using it.) So running some on-demand scanners is always a good idea. These are free and highly recommended on this Forum.

Windows Defender Offline

Malwarebytes

ESET Online Scanner

Please post back the status of your computer after running the scans.

You got it all right,thanks a lot for helping D

Glad to know I got something right for a change!
For the benefit of others who may come across this thread, could you give a bit more info as to what you found out? What the problem was? Thanks.