Explorer.exe Application Error

Marci

New member
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1
Hi.

(Sorry if this is in the wrong category.)

Just today, I downloaded a Windows update(it said I had like 150+ things to install, so I did) Well, that's where my problem began. Once I did that, I turned my laptop on and right after I type my password in and click enter, I had an "explorer.exe" error pop up saying that the memory could not be read. The WHOLE screen is black, only my cursor was there. I couldn't see my desktop, taskbar, nothing. I could do CTRL+ALT+DEL to get into the task manager though.

I have read literally EVERYTHING I could find on the internet, and nothing has solved my problem. It's quite tricky because most of what I have read has told me to boot in safe mode, safe mode with networking, and safe mode with command prompt, all to no avail. When I try, the same error pops up there too.

I started up my computer and did F8 to get to the system repair, which also did not work. It said there was nothing wrong with it.

I tried multiple system restore points, all which did not work. I got an error for all of them saying this:

System Restore failed to extract the original copy of the directory from the restore point.
Source: %SystemRoot%\Registration
Destination: ComPlusStaging


I have tried to do the SFC /SCANNOW which said that there was nothing wrong with my computer.

I'm completely out of ideas on how to fix this and I would really appreciate the help.

Thanks in advance!
 

My Computer My Computer

At a glance

Windows 7 64-bitUnable to check, black screened8 GB Ram
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 64-bit
CPU
Unable to check, black screened
Motherboard
Unable to check, black screened
Memory
8 GB Ram
In that case, reinstall Windows from scratch. Boot from the DVD and select Custom installation. Your files will be kept in a Windows.old folder,but programs,drivers must be installed again and settings must be set again. After moving your photos,music,videos,documents from Windows.old to the respective library,delete Windows.old.
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 64 bitIntel Core i3-3110M Ivy Bridge4,00GB Single-Channel DDR3 798 MHzIntel HD Graphics 4000,Nvidia GeForce 610M
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo G580 20150
OS
Windows 7 Ultimate SP1 64 bit
CPU
Intel Core i3-3110M Ivy Bridge
Motherboard
Lenovo INVALID U3E1 (Ivy Bridge)
Memory
4,00GB Single-Channel DDR3 798 MHz
Graphics Card(s)
Intel HD Graphics 4000,Nvidia GeForce 610M
Sound Card
Conexant HD SmartAudio
Monitor(s) Displays
Generic PnP Monitor, Sony BRAVIA KDL-46D3500 Full HD TV
Screen Resolution
1366x768, 1920x1080
Hard Drives
Seagate ST1000LM024 HN-M101MBB 1TB
Keyboard
AccuType
Internet Speed
72 Mbps
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 11
Other Info
PLDS DVD-RW DS8ABSH SCSI Device
VMware Workstation 11
Microsoft Office 2007 Enterprise,2010 Professional Plus,2013 Professional Plus
Sony MDR-XD150 Headset

VM's:Windows Vista SP2 x64,Windows Server 2003 Enterprise SP2 x86,Windows Server 2008 x86,Windows XP Professional x64 SP2
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