Explorer.exe Application Error

Marci

New member
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4:06 AM
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Hi.

(Sorry if this is in the wrong category.)

Just today, I downloaded a Windows update(it said I had like 150+ things to install, so I did) Well, that's where my problem began. Once I did that, I turned my laptop on and right after I type my password in and click enter, I had an "explorer.exe" error pop up saying that the memory could not be read. The WHOLE screen is black, only my cursor was there. I couldn't see my desktop, taskbar, nothing. I could do CTRL+ALT+DEL to get into the task manager though.

I have read literally EVERYTHING I could find on the internet, and nothing has solved my problem. It's quite tricky because most of what I have read has told me to boot in safe mode, safe mode with networking, and safe mode with command prompt, all to no avail. When I try, the same error pops up there too.

I started up my computer and did F8 to get to the system repair, which also did not work. It said there was nothing wrong with it.

I tried multiple system restore points, all which did not work. I got an error for all of them saying this:

System Restore failed to extract the original copy of the directory from the restore point.
Source: %SystemRoot%\Registration
Destination: ComPlusStaging


I have tried to do the SFC /SCANNOW which said that there was nothing wrong with my computer.

I'm completely out of ideas on how to fix this and I would really appreciate the help.

Thanks in advance!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 64-bit
CPU
Unable to check, black screened
Motherboard
Unable to check, black screened
Memory
8 GB Ram
In that case, reinstall Windows from scratch. Boot from the DVD and select Custom installation. Your files will be kept in a Windows.old folder,but programs,drivers must be installed again and settings must be set again. After moving your photos,music,videos,documents from Windows.old to the respective library,delete Windows.old.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo G580 20150
OS
Windows 7 Ultimate SP1 64 bit
CPU
Intel Core i3-3110M Ivy Bridge
Motherboard
Lenovo INVALID U3E1 (Ivy Bridge)
Memory
4,00GB Single-Channel DDR3 798 MHz
Graphics Card(s)
Intel HD Graphics 4000,Nvidia GeForce 610M
Sound Card
Conexant HD SmartAudio
Monitor(s) Displays
Generic PnP Monitor, Sony BRAVIA KDL-46D3500 Full HD TV
Screen Resolution
1366x768, 1920x1080
Hard Drives
Seagate ST1000LM024 HN-M101MBB 1TB
Keyboard
AccuType
Internet Speed
72 Mbps
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 11
Other Info
PLDS DVD-RW DS8ABSH SCSI Device
VMware Workstation 11
Microsoft Office 2007 Enterprise,2010 Professional Plus,2013 Professional Plus
Sony MDR-XD150 Headset

VM's:Windows Vista SP2 x64,Windows Server 2003 Enterprise SP2 x86,Windows Server 2008 x86,Windows XP Professional x64 SP2
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