Explorer.exe crash || Faulting module:ntdll.dll file

sahildave1991

New member
Member
Local time
2:23 AM
Messages
36
Its been months that my explorer.exe is crashing at least once a day. I used event viewer to get this detail

Code:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0x61c
Faulting application start time: 0x01cdc6fb9dd6c2c4
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 01ebd486-333e-11e2-b71d-c8093af8a2d4

I have ran sfc /scannow many times, even in safe mode. System restore wont work because it is happening for months.
Should I download this ntdll.dll file and replace the current one? I wanted to confirm it before doing so.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz4GBATI Mobility Radeon HD 5470
Computer Manufacturer/Model Number
Dell Inspiron N5010
OS
Windows 7 Ultimate x64
CPU
Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz
Motherboard
Dell
Memory
4GB
Graphics Card(s)
ATI Mobility Radeon HD 5470
Sound Card
ATI High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor 15"
Screen Resolution
1366x768 (32-bit) (60 Hz)
Hard Drives
320 Gb
Anyone...Please Reply!
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz4GBATI Mobility Radeon HD 5470
Computer Manufacturer/Model Number
Dell Inspiron N5010
OS
Windows 7 Ultimate x64
CPU
Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz
Motherboard
Dell
Memory
4GB
Graphics Card(s)
ATI Mobility Radeon HD 5470
Sound Card
ATI High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor 15"
Screen Resolution
1366x768 (32-bit) (60 Hz)
Hard Drives
320 Gb
Please!!! Need help here!!!
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz4GBATI Mobility Radeon HD 5470
Computer Manufacturer/Model Number
Dell Inspiron N5010
OS
Windows 7 Ultimate x64
CPU
Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz
Motherboard
Dell
Memory
4GB
Graphics Card(s)
ATI Mobility Radeon HD 5470
Sound Card
ATI High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor 15"
Screen Resolution
1366x768 (32-bit) (60 Hz)
Hard Drives
320 Gb

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
If you have the install DVDs, you should reinstall the ntdll.dll from them.

Therefore you'll have to rename the corrupted ntdll.dll to "ntdll.dll.old" then restart your computer with the DVDs and run a repair install

Try also a System Recovery Options or System Repair Disc (if you don't own the DVDs)

It looks quit tough to manage but if you follow instructions, you should be fine.

If your using Firefox, some says to enable cookies in the Tool =>Options=> Privacy tab.

Could be Software CD/DVD Burners (Daemon Tools) or Graphics drivers to reinstall/update. Also Winamp and Winrar. The list is quit long...!:confused:
 

My Computer My Computer

At a glance

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]Ivy Bridge Core i5 3570K (Delidded)G.Skill "Ares" DDR3 PC3-12800 - 1600MHz (16Gb)Asus Dual-RX480-O4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
CPU
Ivy Bridge Core i5 3570K (Delidded)
Motherboard
Asus P8Z77-V LE PLUS
Memory
G.Skill "Ares" DDR3 PC3-12800 - 1600MHz (16Gb)
Graphics Card(s)
Asus Dual-RX480-O4G
Sound Card
Creative Sound Blaster Z w/5.1 sound system
Monitor(s) Displays
Asus IPS 23"
Screen Resolution
16/9
Hard Drives
Internal:
500Go Sata 6Gb/s (x2)
500Go Sata 3Gb/s (x2)
SSD 60Go Sata 6Gb/s
PSU
In Win C 900W Series 80+ Platinum
Case
Thermaltake Chaser A71
Cooling
Custom Water Cooling Loop
Keyboard
Cooler Master QuickFire XTi
Mouse
Razer Imperator 2012 (4G)
Antivirus
MSE
Browser
IE 11.0.xxx Rtm
Other Info
"Raid0" with Intel Smart Response Technology (HDD/SSD)
please view.
 

Attachments

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz4GBATI Mobility Radeon HD 5470
Computer Manufacturer/Model Number
Dell Inspiron N5010
OS
Windows 7 Ultimate x64
CPU
Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz
Motherboard
Dell
Memory
4GB
Graphics Card(s)
ATI Mobility Radeon HD 5470
Sound Card
ATI High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor 15"
Screen Resolution
1366x768 (32-bit) (60 Hz)
Hard Drives
320 Gb
Back
Top