explorer.exe high CPU usage IE not in windows updates

[pcbiohazard]

all of the windows updates have worked now except IE9 and SP1, im running the eset online scan now

 

[VistaKing]

Service Pack 1 for all versions .

 

[pcbiohazard]

there is 2 user accounts and the administrator was the one that was all screwed up, could this cause problems? yes there was mcafee at the very beginning but i uninstalled that yesterday even b4 i started this thread maybe its still in my registry maybe but it said it was a clean unstall.

what do you mean service pack 1 for all versions?

 

[VistaKing]

Administrator ? Is this the built-in or another user account with administrator rights ?

 

[pcbiohazard]

built-in

 

[VistaKing]

Run this tool

:ar: MCPR

You don't want to use the built-in Administrator on an every day use .

 

[pcbiohazard]

could the ie on the other account be a different version than the one on the admin. cuz i noticed that the toolbar hasn't changed on the guest user but the toolbar on this one changed but i cant look right now because eset is running

 

[VistaKing]

The IE should be one but the toolbars and such differs from user to user . Lets see what ESET shows and then we could see what the other user has .

 

[pcbiohazard]

No is was not the built in admin.

 

[VistaKing]

Lets see what ESET locates .

 

[pcbiohazard]

sorry about admin qestion i meant to say no. im running removal tool now i had to quit the eset. though it was interfering

 

[VistaKing]

Shoot . Should of waited till ESET finished before running the MCPR .

 

[pcbiohazard]

will im using the main one not the built in guest user im using the one that has the admin control i just finished removal tool what should i do now. try updates or eset again. sorry vista king you have been very patient with me i really appreciate it .

 

[VistaKing]

Did the MCPR tool locate any mcafee files and folders ? Restart the PC and restart the ESET tool and let it finish before you do anything else .

 

[pcbiohazard]

ok i restarted it after the removal tool and running eset now

 

[pcbiohazard]

im sorry vista king but this is my sister's pc and she lives in another state and i was hoping to fix it for her b4 she had to leave and she is leaving so i guess i wont be able to fix the whole problem but it is running alot smoothier than b4 and can't thank you enough but she is not tech savy. do you think that maybe if they come out with a sp2 that it would restore ie and all other problems possibly?

 

[VistaKing]

Don't know if SP2 will be coming out .