Explorer.exe & iexplore.exe APPCRASH.

[ahLoonG]

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7600.16404
Application Timestamp: 4a765771
Fault Module Name: StackHash_67b4
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5be02b
Exception Code: c0000374
Exception Offset: 00000000000c6cd2
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 17417
Additional Information 1: 67b4
Additional Information 2: 67b456ea680316bd0bc1c9478a218e76
Additional Information 3: d57d
Additional Information 4: d57dabdc80d9cefdf99dc47bbd97f915

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above is the error report.
Once i login to my user, desktop is black and it crash. i tried to end the explorer.exe and create and new task, the problem persist. I tried iexplore.exe and it crash too. Besides, i tried startup repair. It said i have some hardware such as webcam / player that plugged and unable to complete the startup repair.

If anyone have any idea with this please give me a reply. Thanks.

 

[YoYo155]

(This is the wrong section I believe)

How is it in Safe-Mode?

• How to Start Windows 7 in Safe Mode

 

[ahLoonG]

(This is the wrong section I believe)

How is it in Safe-Mode?

• How to Start Windows 7 in Safe Mode

sorry for that. I saw people posting crash here too. that's why I posted here.is there anyone can tell me the right section to post in?. for safe mode, no crash report prompt but still the explorer.exe is not able to run.
thanks

 

[ahLoonG]

i did sfc /scannow too.