Explorer not displaying much, then refusing to re-start

biggles1000

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These issues started about a week ago, and a reboot temporarily solves it (which isn't convenient for me).

When I open Windows Explorer, everything shows fine. Then when I open it again a short while later, the main part of the windows is empty and the side bar only shows the Favorites, Libraries and (I think it's) Network (though it may be Homegroup, can't remember), and I can't expand any of those three to show their contents (so basically I can't browse my drives, my documents, anything). If I kill explorer.exe with task manager and then re-start the process, when I click on the Windows Explorer icon on my taskbar or any explorer link in the start menu, it'll pop up with a box about remote process call failed.

The odd think is (or, at least, I think it's odd) is that I can still access stuff, such as opening the Save As dialogue in MS Word, or a program such as iTunes or uTorrent, I can open an explorer window (iTunes showed album contents folder but didn't want to load the side bar fully, uTorrent-instigated folder openings display a bit more).

With peripherals, the latest firmware update to my Android HTC device featured HTC changing the identity from mass storage like a flash drive to an MTP device (meaning I can access files simultaneously on the phone and PC), which often seems to annoy explorer as it doesn't appear to allow me to do two file operations at once. Also, I resurrected my Windows Phone 7 handset, which when trying to sync with Zune it gets to a certain percentage syncing and just stops, even if I unplug the phone it still says, say, 13% sync progress, and restarting phone, Zune, and re-plugging it back in do little to help. I'm just mentioning these two things because I have a feeling they may be related to Explorer consistently giving up.

At the moment, if I hit Control Panel on the Start Menu, the windows opens, but no control panel items/categories display... I'll just attach an image below to show what I'm seeing, it's clearer than trying to explain it.

Sorry I can't really explain it very well, but it's a really frustrating issue that isn't quite killing the computer, but it's making it nearly unusable and incredibly unreliable.

For the record, disk defrangmenter says that C: is 17% fragmented and Soluto gives a similar figure. Could this be the cause, or just one of the many going wrong?
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion p6565uk
OS
Windows 7 Home Premium 64bit
CPU
AMD Phenom II X6 1035T @2.6GHz (hexacore) (=15.6GHz)
Motherboard
FOXCONN (2AA9)
Memory
6GB DDR3-1333 (running at 1066)
Graphics Card(s)
NVIDIA/MSI GeForce GTX 770 (2GB)
Sound Card
Realtek HD Audio (with 5.1 surround sound always on)
Monitor(s) Displays
HP 2311x (secondary-workspace), Sharp LL-T1620-H (primary)
Screen Resolution
1924x1080
Hard Drives
480GB Crucial M500 SSD
1TB internal WD Caviar Black
3TB Seagate Barracude 7200rpm (for media storage)
4TB Seagate Desktop drive (mirrored backup)
2TB Apple AirPort Time Capsule
1TB Seagate FreeAgent Desk
500GB Seagate External Desktop Drive
PSU
XCase Dolphin, 700W
Case
Stock HP one that came with it, mid-size ATX
Cooling
Stock fans, they're fairly quiet.
Keyboard
Microsoft Wireless Keyboard 2000+ HP Media Centre Remote
Mouse
Microsoft Wireless Mouse 2000
Internet Speed
20 Mbps down, 50 Mbps up
Antivirus
MSE
Browser
Chrome Beta
Other Info
Also:
- 13" Apple MacBook Air, 2013, i7 @ 1.7GHz, 8GB DDR3, 256GB SSD
- HP Deskjet 3050A
- Two HP ZV5000 laptops (the better of the two recently broke)
- A Compaq Evo D310 (has 2GB RAM and a 2.53GHz P4 but is curiously extremely slow)
- A desk fan - this weather is warm ;)
- A fair few retro consoles
- Too many cables behind the desk, probably a fire hazard.
I dont know if I need to suggest you these but did you already try system restore, sfc /scannow and a malware scan?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium x64
Why haven't you defragmented your C: (unless it's an SSD)? [never defrag an SSD]

Have you been regularly running any Windows optimizing programs and doing everything it/they suggests?
This is where a lot users go wrong.

Basic windows services not working well hmmmm..... I'd look through your services, via services.msc in your Start| run box, and look for services NOT running that have notes that say they should be, and correct any that fall into that category. [search on it if you need more info]
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built Custom
OS
Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
CPU
AMD FX-8350 CPU v1.15 (or 1.0F) BIOS was required!
Motherboard
MSI 890FXA-GD70
Memory
8G CAS-7 G-Skill DDR3 @1333 (2 fours) [mobo nonOC max rec'd]
Graphics Card(s)
Radeon HD 7950 [3 gigs of GDDR5] MSI Twin Frozr model
Sound Card
Realtek High Definition Audio (onboard mobo, ALC-889 chip)
Monitor(s) Displays
2 WS LED Monitors: One LG One Viewsonic
Screen Resolution
1920 by 1080
Hard Drives
SSD for OS: Samsung 840 Pro
SSD for VM and utilities: Adata SX900
7200 RPM SATA HDs for the rest: Hitachi and Seagate
PSU
Corsair TX850 - 850W max, in service since August 2010.
Case
Thermaltake Armor A90
Cooling
Thermaltake Spin Q CPU Cooler, in service since August 2010
Keyboard
Logitech G11
Mouse
Logitech M310 Wireless
Internet Speed
100 Megabit broadband supposedly upgraded from 50 (Cable)
Antivirus
Bitdefender Internet Security 2014 suite
Browser
Pale Moon 64-bit main, also IceDragon, Opera, and Maxthon.
Other Info
CompTIA A+ certified (220-800 series) in July 2013.
Hi,
(sorry for taking ages to reply, I didn't notice the responses in my subscriptions list)

I tried defragmenting C: last week, which seemed to take two days and then it still said it was fragmented - apparently it can't be successful if there's very little HDD space available (which is the case). Hopefully I'll be buying a large capacity HDD so I can offload some stuff onto it and give defragmenting another go. Because my startup time is so poor I have been disabling a lot of stuff that Soluto recommends I should. I'll check the services next time Explorer goes wrong and keep an eye out for things not running (I'm far from being a PC novice, but I've never used Windows tools such as services, other than to re-start the audio service when it intermittently goes wrong).

Thanks for the SSD tip, I plan on buying one soon and I wasn't aware that it was a bad idea to defragment them.

(In response to roboticarm, I ran a full MSE scan and it came up with nothing. System Restore isn't an option because for some reason I don't have any restore points :/ (curious since I don't recall disabling it and I've been running this install for over half a year). Haven't tried sfc/ scannow yet; the PC Doctor disc that came with the PC (only thing I could find at short notice when the HDD sounded like it was dying) said the main drive was fine, and the pre-boot Windows filesystem checker said C was fine as well, although I really don't like the hollow clicking that's coming from the HDD recently)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion p6565uk
OS
Windows 7 Home Premium 64bit
CPU
AMD Phenom II X6 1035T @2.6GHz (hexacore) (=15.6GHz)
Motherboard
FOXCONN (2AA9)
Memory
6GB DDR3-1333 (running at 1066)
Graphics Card(s)
NVIDIA/MSI GeForce GTX 770 (2GB)
Sound Card
Realtek HD Audio (with 5.1 surround sound always on)
Monitor(s) Displays
HP 2311x (secondary-workspace), Sharp LL-T1620-H (primary)
Screen Resolution
1924x1080
Hard Drives
480GB Crucial M500 SSD
1TB internal WD Caviar Black
3TB Seagate Barracude 7200rpm (for media storage)
4TB Seagate Desktop drive (mirrored backup)
2TB Apple AirPort Time Capsule
1TB Seagate FreeAgent Desk
500GB Seagate External Desktop Drive
PSU
XCase Dolphin, 700W
Case
Stock HP one that came with it, mid-size ATX
Cooling
Stock fans, they're fairly quiet.
Keyboard
Microsoft Wireless Keyboard 2000+ HP Media Centre Remote
Mouse
Microsoft Wireless Mouse 2000
Internet Speed
20 Mbps down, 50 Mbps up
Antivirus
MSE
Browser
Chrome Beta
Other Info
Also:
- 13" Apple MacBook Air, 2013, i7 @ 1.7GHz, 8GB DDR3, 256GB SSD
- HP Deskjet 3050A
- Two HP ZV5000 laptops (the better of the two recently broke)
- A Compaq Evo D310 (has 2GB RAM and a 2.53GHz P4 but is curiously extremely slow)
- A desk fan - this weather is warm ;)
- A fair few retro consoles
- Too many cables behind the desk, probably a fire hazard.
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