External hard drive not recognized on anything other than device mgr

andy49510

New member
Local time
1:06 PM
Messages
2
My WD Elements external hard drive was working great until one day it failed to be recognized in explorer. I've tried it on multiple PC's and it does the exact same thing. It shows up in device manager as properly working and also even shows up in devices and Printers and BIOS and Windows will allow me to eject it. I've tried using Recuva to recover my data but the disk still doesn't show up. I can't use CHKDSK because it doesn't have a drive letter. Is there anything I can do? and more importantly, is there any way I can recover my important data from this drive?
 

Attachments

  • Capture.JPG
    Capture.JPG
    66.7 KB · Views: 15
  • Capture2.JPG
    Capture2.JPG
    33.4 KB · Views: 3

My Computer My Computer

At a glance

Windows 7 professional 64 bit
OS
Windows 7 professional 64 bit
Have you gone into the Disk Management tool to see if simply right clicking on the volume to change drive letter would initialze the drive again? The drive may be being seen as offline in the block on the left side of the item there you right click on to select the online option.

2zscsuu.jpg


That would be a fast option included in Windows. Recuva wouldn't work without an active volume to begin with. When any Windows option won't work you then need an alternative option for data recovery such as a live Linux distro or other live from disk type. Note the 2009 thread for using a flash drive to make up a live data recovery disk. http://www.sevenforums.com/chillout-room/11844-using-other-os-usb-rescue-device.html

The first thing however would be trying to see if you can get the drive initialized if it is showing up in the DM there. Often with removable drives and devices like flash drives or memory and memory cards SD cards on cell phones, digital cameras, etc. you need to keep a specific drive letter assigned to the drive or device to be instantly recognised each time you go to replug it in.
 

My Computers My Computers

  • At a glance

    W7 Ultimate x64/W10 Pro x64/W11 Pro Triple Bo...AMD Phenom II X4 975 Deneb 3.6ghz - 965 2nd r...Kingston Hyper X DDR3 1600 1.5v 16gb - Hyper ...MSI HD Radeon 5750 1gb - MSI HD Radeon 6450 o...
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    Custom builds = 2
    OS
    W7 Ultimate x64/W10 Pro x64/W11 Pro Triple Boot - Main PC W7 Remote PC Micro ATX W7 Pro x64/W11 Pro
    CPU
    AMD Phenom II X4 975 Deneb 3.6ghz - 965 2nd remote pc
    Motherboard
    Gigabyte GA-790XTA-UD4-Gigabyte GA-880GM-D2H remote pc
    Memory
    Kingston Hyper X DDR3 1600 1.5v 16gb - Hyper X Fury 8gb 2nd
    Graphics Card(s)
    MSI HD Radeon 5750 1gb - MSI HD Radeon 6450 on mini tower
    Sound Card
    Creative Labs X-Fi Xtreme Audio P - Realtek onooard 2nd case
    Monitor(s) Displays
    ASUS VW199T-P 19" HP 2082a Main-HP 2082a 20" remote pc
    Screen Resolution
    Asus 1440x900 - HP 1600x900
    Hard Drives
    WD Black 1TB HD per OS W7, W10, and pending W11 presently on 500gb OS Drive - Pending Triple 1TB HDs for Spanned Storage/backup volume
    Single 2TB external USB enclosure, single 1TB System 7 Host/Boot drive, Pending 8TB external HD for system image b
    PSU
    Corsair 750TX - primary / Corsair CX600 - second
    Case
    Antec 900-2 - SSD compatible / NZXT Vulcan mini tower
    Cooling
    Zalman CNPS9900A
    Keyboard
    AZIO L70 Backlit Letters Gaming - ONN Cordless/USB
    Mouse
    MSI DS200 Programmable, Logitech Cordless
    Internet Speed
    30mbps upgrade - primary hard wired - mini tower usb WiFi
    Antivirus
    GFI VIPRE Internet Security 2014 on W7 2016 beta on W10,
    Browser
    Cyberfox, WaterFox 64bit FF variants, FireFox x64, Pale Moon
    Other Info
    Accomdata fan cooled usb 2.0 PIDE/Sata II, III external enclosure.
    Sambient usb/eSata PATA/Sata II, III external enclosure.
  • At a glance

    W7 Pro x64/W11 ProAMD Deneb 3.6ghz - 965Kingston Hyper X Fury 8gbMSI HD Radeon 6450 DVI Output
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    CUSTOM ASSEMBLY
    OS
    W7 Pro x64/W11 Pro
    CPU
    AMD Deneb 3.6ghz - 965
    Motherboard
    Gigabyte GA-880GM-D2H remote pc
    Memory
    Kingston Hyper X Fury 8gb
    Graphics Card(s)
    MSI HD Radeon 6450 DVI Output
    Sound Card
    Realtek onooard Creative or Other separate PENDING
    Monitor(s) Displays
    VIZIO 32" LCD TV Separate LCD Pending
    Screen Resolution
    1600x1080
    Hard Drives
    WD 500GB OS Host/Boot WD Green 1TB Storage/Backup
    PSU
    Corsair 600W - THERMALTAKE 600W spare case
    Case
    NZXT Vulcan mini tower
    Cooling
    Twin 120mm Top Fans - 240mm Side Cover
    Keyboard
    ONN Cordless/USB Logitech Cordless
    Mouse
    ONN USB/Cordless - Logitech Cordless
    Internet Speed
    DSL 5G
    Browser
    MS Edge, FireFox, WaterFox x64, FireFox Nightly
    Other Info
    OS Testing-Remote Access to Main TeamViewer
Sigh I wish I can found a solutiin of this too
 

My Computer My Computer

At a glance

windows 7i5 -2410 M 2.3Ghz4GB
Computer type
Laptop
Computer Manufacturer/Model Number
sony E Series VPCEG18FG
OS
windows 7
CPU
i5 -2410 M 2.3Ghz
Memory
4GB
Hard Drives
500GB
grazcy,

It's better if you open a new thread describing the issue on your machine.
The symptoms might sound the same, but the solution might be completely different.

It's also less confusing to either member seeking a solution.

Thanks.
Sigh I wish I can found a solutiin of this too
 
Last edited:

My Computer My Computer

At a glance

x64 (6.3.9600) Win8.1 Pro & soon dual boot x6...AMD A6-3420M APU with Radeon(tm) HD Graphics6.00 GBAMD Radeon(TM) HD 6520G
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Back
Top