External HDD interface died, can't access Drive?

Tweek

Tweek

RAID Super[over]User!
Member
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Location
Richardson, Tx
I had a Maxtor 500Gb External from a couple years ago.
the other day it quit responding and I realized the interface died,
So I put the drive (500Gb Seagate Barracuda SATAII) in another enclosure, the drive reads just fine. I installed the drive in the computer and I can't access the drive..??
It's not in the BIOS, (The SATA port is enabled) It's not in devices, Computer, Or Computer Management Either. It's the same in safe mode also... ides?
 

My Computer

Computer Manufacturer/Model Number
Custom Built, RsPC!{Ltd.}
OS
Windows 7 Ultimate x64 & OSX 10.6
CPU
Intel Core 2 Quad Q9550 12MB 2.86 @ 5.09GHz, 1.3Vcore@87
Motherboard
ASUS P5E3 Deluxe w/ Intel X58 Chipset BIOS 0304
Memory
8Gb (4x2Gb) *Serial Sequential* Corsair XMS2 DDR-800 1.8v
Graphics Card(s)
EVGA GTX 470 @865MHz Core, 1730MHz Shader, 1855MHz Mem, >43C
Sound Card
MOTU 192HD+424+3x2408Mk3, D8B, ASUS X-Fi 24, only 96kHz :(
Monitor(s) Displays
Asus VK278Q 27" 2ms HD LED Backlit LCD Monitors
Screen Resolution
2x 1920x1080
Hard Drives
2x OCZ 60GB SSDs RAID0 - OS, (100+ GB Part-Page file)
5x Samsung SATAII 1TB RAID5 - Music,
6x WD RE2 SATAII 1Tb RAID1+0 - Storage,
4x WD Dual 64MB 2TB RAID5 - Backup
3x WD Velociraptor 600GB RAID5 - Audio Production
PSU
2x Corsair 850w, Compaq R3000 UPS Backup
Case
Built Steel/Dynamat/Neopreme Shock Mount 6U Silent Rack Case
Cooling
iXrema+2x12cm Magmas 3x20cm Case Fans 4x14cm Exhaust Fans
Keyboard
Cherry 6316 Mechanical, IBM Model M, Das Keyboard, 10key USB
Mouse
2x Logitec G500... Yes 2 :)
Internet Speed
Fiber, Dual 85Mb/s up 105 Mb/s Down
Other Info
Audio system =
Dynaudio BM6A Near Fields + BM10 Sub for Reference & monitoring
Klipschorns & Servodrive Sub for Music Playback...
Mackie D8B converted into 24ch Automated DAW controller/MIDI interface, MOTU Rig for AD/DA I/O & Professional Recording, ASUS Sound Card for Music Playback (needs upgrade!)

Boot up Time = ~30sec from Dead off Init RAID, then ~9.877-12.454sec for windows, as per B
The first thing I would try is testing it in another machine. That will help us diagnose whether it is a hard drive or computer issue.

I will begin researching the drive in the mean time, to see if I can see any other possibilities.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Here are a couple of things I found:

Capture.PNG

Capture1.PNG
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Jonathan_King said:
Here are a couple of things I found:

View attachment 83127

View attachment 83128
Click to expand...

I forgot to mention that i checked the jumper, (non-existent) and I thought (from previous experience) that when the limiter jumper is in place on a SATAII drive and port, it's backed into 1.5Gb Operation.. (?)
Thanks for the help, I'm still digging too...

Also, Check my system specs, this is the machine I'm having this problem with.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Custom Built, RsPC!{Ltd.}
OS
Windows 7 Ultimate x64 & OSX 10.6
CPU
Intel Core 2 Quad Q9550 12MB 2.86 @ 5.09GHz, 1.3Vcore@87
Motherboard
ASUS P5E3 Deluxe w/ Intel X58 Chipset BIOS 0304
Memory
8Gb (4x2Gb) *Serial Sequential* Corsair XMS2 DDR-800 1.8v
Graphics Card(s)
EVGA GTX 470 @865MHz Core, 1730MHz Shader, 1855MHz Mem, >43C
Sound Card
MOTU 192HD+424+3x2408Mk3, D8B, ASUS X-Fi 24, only 96kHz :(
Monitor(s) Displays
Asus VK278Q 27" 2ms HD LED Backlit LCD Monitors
Screen Resolution
2x 1920x1080
Hard Drives
2x OCZ 60GB SSDs RAID0 - OS, (100+ GB Part-Page file)
5x Samsung SATAII 1TB RAID5 - Music,
6x WD RE2 SATAII 1Tb RAID1+0 - Storage,
4x WD Dual 64MB 2TB RAID5 - Backup
3x WD Velociraptor 600GB RAID5 - Audio Production
PSU
2x Corsair 850w, Compaq R3000 UPS Backup
Case
Built Steel/Dynamat/Neopreme Shock Mount 6U Silent Rack Case
Cooling
iXrema+2x12cm Magmas 3x20cm Case Fans 4x14cm Exhaust Fans
Keyboard
Cherry 6316 Mechanical, IBM Model M, Das Keyboard, 10key USB
Mouse
2x Logitec G500... Yes 2 :)
Internet Speed
Fiber, Dual 85Mb/s up 105 Mb/s Down
Other Info
Audio system =
Dynaudio BM6A Near Fields + BM10 Sub for Reference & monitoring
Klipschorns & Servodrive Sub for Music Playback...
Mackie D8B converted into 24ch Automated DAW controller/MIDI interface, MOTU Rig for AD/DA I/O & Professional Recording, ASUS Sound Card for Music Playback (needs upgrade!)

Boot up Time = ~30sec from Dead off Init RAID, then ~9.877-12.454sec for windows, as per B
Try testing it in another machine. I'm afraid that's all I can think of for now.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
SOLVED!:
So I pulled the drive and checked connections, and I worked perfectly!
After putting my system back and screwing it back together, Back to no drive.
I then figured it HAD to be a connection problem somewhere, So I swapped the SATA cable with a new one.
That was it! Apparently I had a SATA cable with a bad connection...

Thanks everyone for your help, Sorry it was something simple I overlooked...
Newbies:
When Diagnosing and Troubleshooting, NEVER RULE ANYTHING OUT!!!
Thanks for reading!
 

My Computer

Computer Manufacturer/Model Number
Custom Built, RsPC!{Ltd.}
OS
Windows 7 Ultimate x64 & OSX 10.6
CPU
Intel Core 2 Quad Q9550 12MB 2.86 @ 5.09GHz, 1.3Vcore@87
Motherboard
ASUS P5E3 Deluxe w/ Intel X58 Chipset BIOS 0304
Memory
8Gb (4x2Gb) *Serial Sequential* Corsair XMS2 DDR-800 1.8v
Graphics Card(s)
EVGA GTX 470 @865MHz Core, 1730MHz Shader, 1855MHz Mem, >43C
Sound Card
MOTU 192HD+424+3x2408Mk3, D8B, ASUS X-Fi 24, only 96kHz :(
Monitor(s) Displays
Asus VK278Q 27" 2ms HD LED Backlit LCD Monitors
Screen Resolution
2x 1920x1080
Hard Drives
2x OCZ 60GB SSDs RAID0 - OS, (100+ GB Part-Page file)
5x Samsung SATAII 1TB RAID5 - Music,
6x WD RE2 SATAII 1Tb RAID1+0 - Storage,
4x WD Dual 64MB 2TB RAID5 - Backup
3x WD Velociraptor 600GB RAID5 - Audio Production
PSU
2x Corsair 850w, Compaq R3000 UPS Backup
Case
Built Steel/Dynamat/Neopreme Shock Mount 6U Silent Rack Case
Cooling
iXrema+2x12cm Magmas 3x20cm Case Fans 4x14cm Exhaust Fans
Keyboard
Cherry 6316 Mechanical, IBM Model M, Das Keyboard, 10key USB
Mouse
2x Logitec G500... Yes 2 :)
Internet Speed
Fiber, Dual 85Mb/s up 105 Mb/s Down
Other Info
Audio system =
Dynaudio BM6A Near Fields + BM10 Sub for Reference & monitoring
Klipschorns & Servodrive Sub for Music Playback...
Mackie D8B converted into 24ch Automated DAW controller/MIDI interface, MOTU Rig for AD/DA I/O & Professional Recording, ASUS Sound Card for Music Playback (needs upgrade!)

Boot up Time = ~30sec from Dead off Init RAID, then ~9.877-12.454sec for windows, as per B
Thanks for the report. I guess I'll have to add that to my toolkit of suggestions!
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
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