failure to configure service pack 1

sjersky

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1:44 PM
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15
im always trying to install the sevice pack 1 but failure to configure whats the problem?
 

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My Computer My Computer

At a glance

window7 ultimate 32bitintel core i32GBintel grahic media accelerator
Computer Manufacturer/Model Number
acer aspire 5740
OS
window7 ultimate 32bit
CPU
intel core i3
Memory
2GB
Graphics Card(s)
intel grahic media accelerator
Monitor(s) Displays
15.6''HD LED LCD
Have you run the System Update Readiness Tool ( CheckSUR) yet ? Go here, click the DOWNLOAD button, and save CheckSUR for
Windows 7 x86 - System Update Readiness Tool for Windows 7 (KB947821) [May 2011]

Please note that the system must be connected to the internet when CheckSUR is run.
When the download finishes close all open programs and browsers.
Now run Windows6.1-KB947821-v12-x86.msu and restart the system if prompted to.

Next, either copy & paste the contents of one of the logs that CheckSUR created when it ran or copy & paste the contents of one of the logs into a .txt file using Notepad and attach it to your reply post, please.

The logs are located at and named Windows\Logs\CBS\CheckSUR.log
Windows\Logs\CBS\CheckSUR.persist.log
 

My Computer My Computer

At a glance

Windows 7 Ultimate x86; Windows XP Pro SP3 x8...
OS
Windows 7 Ultimate x86; Windows XP Pro SP3 x86; Windows Vista Ultimate x86
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