Solved Faulty Network!

Bertison

Senior Learner
Power User
VIP
Local time
12:03 AM
Messages
423
Location
Lincolnshire, UK.
Hi all, hope you can help.
Desktop: Gigabyte GA-870A-UD3. AMD Phenom II X4 B60. Corsair (4x2 GB) 1333C9 DDR3.
SATA II Seagate ST31000520AS 1TB. SSD 32 GB.Cache drive: Sandisk SDSSDRc032G.
LiteOn iHAS124 B DVDRW. NAS: Zyxel NSA 310 Seagate 2TB. Laptop: HP Pavilion Dv7 320 GB spinner.
Both computers running Win7/64 bit Home Premium.
Router: BT FTTC Modem and TP-Link WR1043ND 10/100/1000. Bit Defender Total Security 2014.
Both computers and the NAS are separately running fine, currently wired, although the laptop is wireless-enabled and sometimes used as such.
PROBLEM: Cannot set up Homegroup or Network correctly. All devices appear on both desktop and Laptop, but cannot access laptop from desktop and vice-versa. Can access NAS from desktop, all files & folders accessible, but not from laptop. Start setting up Homegroup from laptop, take password to desktop, receive message “You cannot set up a Homegroup on this computer”
ACTIONS: I have set Bitdefender Firewall Adapter settings to 'Add Zones' for all devices, by IP's. I have set Windows Firewall to allow Permissions for sharing. I had reinstalled Windows on the laptop, which was previously running under another name. I have had to delete this name in the Registry, and the laptop has a new name, as my wife is now the User and has her own UAC. I have used Services under Computer Management, to set up all appropriate Network Services.
I would appreciate advice at this point, I am lost! How can I retrieve my Network? Do I have to take down the Network and start again, and if so, how do I do that please? Images of desktop and laptop are saved on the NAS, with all music, photos and videos.
Thanks for any advice!
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
bertison
OS
Windows 7/64 HPremium.
CPU
AMD FX-6300.
Motherboard
Asus M5A78L-M LE/USB3.
Memory
Corsair (2x4) GB DDR3 CMXGX3M2A1337CL9.
Graphics Card(s)
NVidia/Gigabyte GT730 (2GB) GDDR5.
Sound Card
Onboard.
Monitor(s) Displays
Iiyama PLE2407HDS.
Screen Resolution
1920 x 1280
Hard Drives
Desktop: 1TB. WD10EZEX-00BN5A0.
Zyxel nsa310 NAS: 2TB Seagate Barracuda 7200.14.
Cache Drive: Sandisk SDSSDRC032G.
Laptop Lenovo B50/80 128 GB SSD.
PSU
Corsair 750M.
Case
Coolermaster N300.
Cooling
FRONT: (2X) 140mm. TOP: (1x) 120mm. REAR: (1x) 120mm.
Keyboard
Logitech K290
Mouse
Trust Optical Wired
Internet Speed
15 Mb Down, 0.55 Up.
Antivirus
Kaspersky Total Security 2017, Hitman Pro.
Browser
Firefox.
Other Info
NETWORK:
Sky "Q box" and router.
Desktop & NAS - 30 Metres Cat6 Ethernet wired, via TP-Link 4-port switch.
Lenovo B50/80 Laptop, 2x Wileyfox phones, Lenovo TAB3-8 tablet - all wireless.
Grandchildren, their parents and friends as bandwidth 'parasites' at various times!

My Computer

Computer Manufacturer/Model Number
HP Compaq 6715B
OS
Windows 7 Ultimate x64
CPU
AMD turion 64x2 TL-64 2.2Ghz
Motherboard
HC030
Memory
Sodimm DDR2 4GB
Graphics Card(s)
ATI Radeon 1250 128MB IGP
Hard Drives
Fujitsu Siemens 500GB sata 3.0 Gb/s
Thank you, Cyberman and I apologise for not responding sooner. I have copied & printed the information you gave and am working on it, will get back to you as soon as I can.

Much obliged for your help.:thumbsup:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
bertison
OS
Windows 7/64 HPremium.
CPU
AMD FX-6300.
Motherboard
Asus M5A78L-M LE/USB3.
Memory
Corsair (2x4) GB DDR3 CMXGX3M2A1337CL9.
Graphics Card(s)
NVidia/Gigabyte GT730 (2GB) GDDR5.
Sound Card
Onboard.
Monitor(s) Displays
Iiyama PLE2407HDS.
Screen Resolution
1920 x 1280
Hard Drives
Desktop: 1TB. WD10EZEX-00BN5A0.
Zyxel nsa310 NAS: 2TB Seagate Barracuda 7200.14.
Cache Drive: Sandisk SDSSDRC032G.
Laptop Lenovo B50/80 128 GB SSD.
PSU
Corsair 750M.
Case
Coolermaster N300.
Cooling
FRONT: (2X) 140mm. TOP: (1x) 120mm. REAR: (1x) 120mm.
Keyboard
Logitech K290
Mouse
Trust Optical Wired
Internet Speed
15 Mb Down, 0.55 Up.
Antivirus
Kaspersky Total Security 2017, Hitman Pro.
Browser
Firefox.
Other Info
NETWORK:
Sky "Q box" and router.
Desktop & NAS - 30 Metres Cat6 Ethernet wired, via TP-Link 4-port switch.
Lenovo B50/80 Laptop, 2x Wileyfox phones, Lenovo TAB3-8 tablet - all wireless.
Grandchildren, their parents and friends as bandwidth 'parasites' at various times!
I have been visited by my network engineer grandson, fortunately for me having a few days holiday, who has set up the network without using Homegroup. He also found several laptop drivers missing and/or out of date, so fixed that for me too. He left to visit his cousin, who is also having computer problems. We are lucky to have such a family member, but we all try not to bother him unnecessarily.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
bertison
OS
Windows 7/64 HPremium.
CPU
AMD FX-6300.
Motherboard
Asus M5A78L-M LE/USB3.
Memory
Corsair (2x4) GB DDR3 CMXGX3M2A1337CL9.
Graphics Card(s)
NVidia/Gigabyte GT730 (2GB) GDDR5.
Sound Card
Onboard.
Monitor(s) Displays
Iiyama PLE2407HDS.
Screen Resolution
1920 x 1280
Hard Drives
Desktop: 1TB. WD10EZEX-00BN5A0.
Zyxel nsa310 NAS: 2TB Seagate Barracuda 7200.14.
Cache Drive: Sandisk SDSSDRC032G.
Laptop Lenovo B50/80 128 GB SSD.
PSU
Corsair 750M.
Case
Coolermaster N300.
Cooling
FRONT: (2X) 140mm. TOP: (1x) 120mm. REAR: (1x) 120mm.
Keyboard
Logitech K290
Mouse
Trust Optical Wired
Internet Speed
15 Mb Down, 0.55 Up.
Antivirus
Kaspersky Total Security 2017, Hitman Pro.
Browser
Firefox.
Other Info
NETWORK:
Sky "Q box" and router.
Desktop & NAS - 30 Metres Cat6 Ethernet wired, via TP-Link 4-port switch.
Lenovo B50/80 Laptop, 2x Wileyfox phones, Lenovo TAB3-8 tablet - all wireless.
Grandchildren, their parents and friends as bandwidth 'parasites' at various times!
Only respond when you have time, try to help out where I can mate and a network engineer is handy mate.:thumbsup:
 

My Computer

Computer Manufacturer/Model Number
HP Compaq 6715B
OS
Windows 7 Ultimate x64
CPU
AMD turion 64x2 TL-64 2.2Ghz
Motherboard
HC030
Memory
Sodimm DDR2 4GB
Graphics Card(s)
ATI Radeon 1250 128MB IGP
Hard Drives
Fujitsu Siemens 500GB sata 3.0 Gb/s
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