firefox wont close with x

[gbp007]

I have firefox 3.6.13 on my windows 7 ultimate 64 bit laptop and for the last few days, sometimes i am unable to close by clicking the x or resize any windows in firefox and the only way to shut firefox down is by going to file and clicking exit..Does anybody have this problem and is there a solution ?

 

[StalkeR]

I'm with FF 3.6.13 but on Windows 7 x86 bit,and I don't have any problems with FF. Did you try uninstalling Firefox and install it again? (download latest version and install it)

 

[Not Myself]

I have firefox 3.6.13 on my windows 7 ultimate 64 bit laptop and for the last few days, sometimes i am unable to close by clicking the x or resize any windows in firefox and the only way to shut firefox down is by going to file and clicking exit..Does anybody have this problem and is there a solution ?

Standard diagnostic - Firefox - MozillaZine Knowledge Base

 

[gbp007]

It may be the plugins that may be causing the problem as i am diagnosing it with safe mode..

 

[SledgeDG]

Before re installing FF I would start it with a clean profile first (that takes care of all influences stemming from faulty Extensions, themes etc.)
It's fast, non destructive, easily reversible and simple enough so that even inexperienced users can do it.

You wouldn't throw away your car either just because it has a flat tire

Managing profiles | How to | Firefox Support

-DG

 

[gbp007]

It seems the problem is with the shockwafe flash plugin..If i disable it, everything is fine but when it's enable it freezes firefox every once in a while..Any suggestions ?

 

[mikedl]

Hi, gbp007!

Which version of the FF Flash plug-in are you using? Have you tried uninstalling it and then re-installing it?

Look here: Troubleshoot Flash Player installation | Windows for further troubleshooting information.

Follow the steps in the above link but ignore references to IE and ActiveX as you are interested in the Flash plug-in.

 

[gbp007]

I managed to fix everything by creating a new profile..Everything working great now and no more freezes.

thanks to sledge

 

[SledgeDG]

you're very welcome, gbp007.
Profiles can and will get corrupted sometimes (that's why I back mine up with this FF plugin

https://addons.mozilla.org/en-US/firefox/addon/2109/

And as I said before...I try to fix stuff with little, "surgical" procedures rather than approaching it with a "big roundhouse kick'

Glad you got it working
Thanks for the feedback

-DG

 

[gbp007]

you're very welcome, gbp007.
Profiles can and will get corrupted sometimes (that's why I back mine up with this FF plugin

https://addons.mozilla.org/en-US/firefox/addon/2109/

And as I said before...I try to fix stuff with little, "surgical" procedures rather than approaching it with a "big roundhouse kick'

Glad you got it working
Thanks for the feedback

-DG

Just finished installing the febe add on... Time to make my firefox profile backup

firefox working great so far, like a new car..

thanks..