Format option missing with blank DVD in player

[GeezerNerd]

Problem: in Windows 7 the auto format option does not appear when a blank DVD is placed in the drive
Additional diagnostic info:
- When I place a blank disk into the drive a disk icon appears attached to the cursor which goes off and on for a few seconds but nothing appears on screen
- The Drive (actually a BD-RE drive) is present explorer
- The drive is listed as working properly in Device Manager
- I can read already formatted DVD disks
- I can format a DVD drive using the windowed command prompt! (this is a workaround, but too complex for my wife's computer)
- There is no format option available on right clicking the BD-RE drive with a blank disc
- Autoplay is set to "Ask me every time" for blank CDs, DVDs & BDs
- SystemFileCheck SFC has been run and no errors found
- A complete virus scan with avast found no errors
- A complete scan with Malwarebytes found problematic files which have been quarantined
- No drive errors were found using 'checking the drive for errors' (chkdsk) using C:-> properties>tools
- I have attempted to complete all updates, but failed with 8 despite deleting the ondisk cache...errors noted 80073712 8007371B
- adding and properly ejecting a usb drive did not change behavior (suggested in this forum)

 

[Megahertz07]

Welcome to the Forum

You want to "Burn" a blank DVD?
You don't need to format a CD / DVD the way you do for disks. You need a CD / DVD program to "Burn" (write data on the CD / DVD).

How do you format a DVD drive using the windowed command prompt?

 

[GeezerNerd]

in search box "Command Prompt"
Click Command Prompt
[root drive C:\ appears]
C:>Format D: [D is the BD-RE drive in this computer]


Jack
(whose 2nd computer purchase was the original IBM-PC, Intel 8088, 64k on motherboard DOS 1.0)

 

[Megahertz07]

Jack, CDs and DVDs doesn't need to be formatted as a HDD or flash drives. They are already formatted.
You just use a program to "Burn" the data on it.
Unless you have a RW (Re Write) you can only "Burn" data one time.
There are some programs to mange CDs and DVDs like Roxio and Nero.
Windows 7 also has it's own CDs and DVDs Burn tool.
3 Ways to Burn a DVD in Windows 7 - wikiHow

The best free DVD burner 2019 | TechRadar