Solved Freezing problem

[nupity]

Dell Vostro 270, w7 pro 64bit
Hey, my computer is pretty new, about a month and it started freezing.
The picture freezs, include the mouse and nothing move. if I heard music the last half second played in a loop.
sometimes the freez pasts after a minute but sometimes I have to power off the computer from the button.
I think that after everytime the windows-loading (shiny windows logo) is getting longer.
please help.

 

[ICIT2LOL]

Hello and welcome nupity mate try doing these from safe mode if necessary
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
and
http://www.sevenforums.com/tutorials/433-disk-check.html for starters.

 

[SandeepP]

Dell Vostro 270, w7 pro 64bit
Hey, my computer is pretty new, about a month and it started freezing.
The picture freezs, include the mouse and nothing move. if I heard music the last half second played in a loop.
sometimes the freez pasts after a minute but sometimes I have to power off the computer from the button.
I think that after everytime the windows-loading (shiny windows logo) is getting longer.
please help.

Hi nupity,

Welcome to Seven forums.

Kindly perform the steps suggested by ICit2lol. And then to ensure there are no hardware issues with the system, please run the diagnostics following the link below:

http://dell.to/11NpLCy

Also, if the issue occurred after any new updates or software installed on the system then kindly perform system restore:

http://www.sevenforums.com/tutorials/700-system-restore.html

Keep us posted with the results so we can advise you further.

 

[nupity]

Hello and welcome nupity mate try doing these from safe mode if necessary
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
and
http://www.sevenforums.com/tutorials/433-disk-check.html for starters.

Dell Vostro 270, w7 pro 64bit
Hey, my computer is pretty new, about a month and it started freezing.
The picture freezs, include the mouse and nothing move. if I heard music the last half second played in a loop.
sometimes the freez pasts after a minute but sometimes I have to power off the computer from the button.
I think that after everytime the windows-loading (shiny windows logo) is getting longer.
please help.

Hi nupity,

Welcome to Seven forums.

Kindly perform the steps suggested by ICit2lol. And then to ensure there are no hardware issues with the system, please run the diagnostics following the link below:

http://dell.to/11NpLCy

Also, if the issue occurred after any new updates or software installed on the system then kindly perform system restore:

http://www.sevenforums.com/tutorials/700-system-restore.html

Keep us posted with the results so we can advise you further.

Unfortunately, all of the test past (no problems found).
So there is other way besides restore to an earlier point?

 

[ICIT2LOL]

Try back to just before the last update that should not have been that long ago an you won't lose data.

 

[nupity]

Try back to just before the last update that should not have been that long ago an you won't lose data.

restored to an earlier point and right now no problem!
I think its was a virus because I restored to before I installed a game from the internet.

 

[SandeepP]

Try back to just before the last update that should not have been that long ago an you won't lose data.

restored to an earlier point and right now no problem!
I think its was a virus because I restored to before I installed a game from the internet.

Hi nupity,

Its great to hear it is working fine now. Kindly mark the thread as solved so other users can also benefit from it.

And make sure you only download the trusted games and software from the internet. If you have any further queries, please feel free to contact us.

 

[nupity]

Try back to just before the last update that should not have been that long ago an you won't lose data.

restored to an earlier point and right now no problem!
I think its was a virus because I restored to before I installed a game from the internet.

Hi nupity,

Its great to hear it is working fine now. Kindly mark the thread as solved so other users can also benefit from it.

And make sure you only download the trusted games and software from the internet. If you have any further queries, please feel free to contact us.

unfortunately it was a "tursted" game. from RELOADED group.

 

[SandeepP]

Hi nupity,

I understand sometimes even trusted application can cause a conflict with the already running applications.Glad to know that you are were able to isolate the issue and resolve it.

If you have any further queries, please feel free to contact us.

 

[ICIT2LOL]

You live and learn mate