Solved Frequent Black Screens during gaming, Kernel Power errors.

Muffinstien

New member
Local time
9:07 PM
Messages
6
I've been getting simply a ton of Event ID-41 Kernel Power crashes, during which my screen simply goes black, the sound freezes for a few seconds, and it reboots.

I've had my sneaking suspicions that it has to do with my (fairly well-aged) power supply, but this is somewhat baffling since it never did this until fairly recently during Starcraft 2, Borderlands, and now Diablo 3. League of Legends seems to be mild enough that it runs without crashing, though.

Thus far, I've installed a new OS (updated from W7 Home 32-bit, and am looking to get an 800W power supply from a friend. I know this has been popping up rather frequently on this forum, so I've viewed other threads as well.

-The mobo has no bent or leaking transistors, it's in mint condition as far as physical abuse goes
-I've kept the system dusted, nothing is interfering with power by contact
-The crashes only seem to happen during graphically intense games, possible my video card is going out to? (GeForce GT240)

Running D3 on normal settings runs fine but crashed frequently. Turning down the resolution and the gfx settings to low, it crashed much less frequently. This seems to be picking up, as I've had two crashes tonight within 10 minutes of gameplay.

So I'm wanting some input on what other viewers believe I should do here. Thank you.
 

My Computer

OS
Windows 7 Professional 64 Bit
CPU
AMD Phenom II x4 Black Edition
Motherboard
Asus Evo-G series
Memory
4GB DDR3
Graphics Card(s)
GeForce GT240
Hard Drives
WD3200AAJS-22RYA0 320GB
PSU
420W Cooler Master
Case
Cooler Master mid-tower
Cooling
Hyper212 Plus
The GeForce GT240 requires a minimum 400W PSU, your 420W CM PSU should be plenty from your specs. It might be time to upgrade to a Geforce GT520 2GB which you can get for about 40$ and works on a 400W PSU [ using this on a friend's PC ]
 

My Computer

Computer Manufacturer/Model Number
Sager NP8150-S1
OS
Windows 7 Ultimate x64
CPU
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
Motherboard
P150HMx
Memory
Samsung 4x2GB, 8GB
Graphics Card(s)
AMD Radeon HD 6970M
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2
Screen Resolution
1080p
Hard Drives
Seagate 500GB 7200RPM
Keyboard
Logitech G15
Mouse
Logitech MX518
Internet Speed
4MB/s Cable
Yeah, I've had the power supply and the card both for a long time. I'll post back in this thread once I've gotten results from the PS, and I'll be ordering a new video card soon as well.
 

My Computer

OS
Windows 7 Professional 64 Bit
CPU
AMD Phenom II x4 Black Edition
Motherboard
Asus Evo-G series
Memory
4GB DDR3
Graphics Card(s)
GeForce GT240
Hard Drives
WD3200AAJS-22RYA0 320GB
PSU
420W Cooler Master
Case
Cooler Master mid-tower
Cooling
Hyper212 Plus
FYI - the Event ID 41 events are simply Windows saying that it doesn't know why the system shut down unexpectedly.

PSU's degrade with age. The surest "test" is to remove components from your system (that you can do without temporarily) and see if that helps keep the system from rebooting (or at least lengthens the time between reboots).

PSU estimates are just that - estimates. There's no way that anyone can say that every system with this video card will require a certain wattage of PSU. Adding parts increases the demand for power - so a brand new OEM PC won't need as large a PSU as a customized rig that has all the bells and whistles.

Another "test" is to purchase a better PSU from a retailer that allows returns. Then if it doesn't fix the problem, you can return it and get your money back.
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
I suggested a new GPU as the GT520 is very low on power consumption [TDP 29W] compared to his GT240 and is a cheap upgrade. And my friend uses a similar CPU and a crappy 400W PSU on his 2 year old PC, just upgraded the GPU.
 

My Computer

Computer Manufacturer/Model Number
Sager NP8150-S1
OS
Windows 7 Ultimate x64
CPU
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
Motherboard
P150HMx
Memory
Samsung 4x2GB, 8GB
Graphics Card(s)
AMD Radeon HD 6970M
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2
Screen Resolution
1080p
Hard Drives
Seagate 500GB 7200RPM
Keyboard
Logitech G15
Mouse
Logitech MX518
Internet Speed
4MB/s Cable
Thank both of you for the advice. I'm looking to actually upgrade my GPU to something more high-end regardless (looking at, say, a Radeon HD 7770), and I'll be getting the power supply from a friend free either way. So both upgrades are incoming.
Thank you, usasma, for clarifying that though.
 

My Computer

OS
Windows 7 Professional 64 Bit
CPU
AMD Phenom II x4 Black Edition
Motherboard
Asus Evo-G series
Memory
4GB DDR3
Graphics Card(s)
GeForce GT240
Hard Drives
WD3200AAJS-22RYA0 320GB
PSU
420W Cooler Master
Case
Cooler Master mid-tower
Cooling
Hyper212 Plus
For anyone watching this thread: My video card is potentially coming in today, tomorrow if not. I'll be getting my power supply soon after it comes in. I will have updates to this situation very shortly.
 

My Computer

OS
Windows 7 Professional 64 Bit
CPU
AMD Phenom II x4 Black Edition
Motherboard
Asus Evo-G series
Memory
4GB DDR3
Graphics Card(s)
GeForce GT240
Hard Drives
WD3200AAJS-22RYA0 320GB
PSU
420W Cooler Master
Case
Cooler Master mid-tower
Cooling
Hyper212 Plus
w00t!!!
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
New video card and Power Supply installed (Corsair 600W). Haven't had an issue thus far, and I maxed settings on League and Diablo 3.

So.. so far so good! I'll play some SC2 (which used to crash in roughly 20 minutes of play) and, if that goes well, I'll go ahead and mark this solved. Thanks to all of you that posted!
 

My Computer

OS
Windows 7 Professional 64 Bit
CPU
AMD Phenom II x4 Black Edition
Motherboard
Asus Evo-G series
Memory
4GB DDR3
Graphics Card(s)
GeForce GT240
Hard Drives
WD3200AAJS-22RYA0 320GB
PSU
420W Cooler Master
Case
Cooler Master mid-tower
Cooling
Hyper212 Plus
Replacing the hardware definitely seemed to do the trick. Just ran a 3 hour custom on SC2 on high settings with no crash.

I'm betting it was the power supply over anything else, seeing as it was a stock 420W that came with the cooler master case, but in either case, the issue's resolved. Thanks again for your input everyone.
 

My Computer

OS
Windows 7 Professional 64 Bit
CPU
AMD Phenom II x4 Black Edition
Motherboard
Asus Evo-G series
Memory
4GB DDR3
Graphics Card(s)
GeForce GT240
Hard Drives
WD3200AAJS-22RYA0 320GB
PSU
420W Cooler Master
Case
Cooler Master mid-tower
Cooling
Hyper212 Plus
Thanks for letting us know!
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
Back
Top