Solved Front mic port not working/shown in sounds

Cassar

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Salisbury
HI I have a AMD athlon(tm) 64 X2 dual core 5000+ 2.60GHz
Running Window 7 Service pack 1
which my son is using for his Steam but we are unable to get the mic to work.
We are using on board sound through the front jacks headphones(turtle beach X12) work but the mic is not working or showing up in sound i have also tried to use the rear jack with the same results.
Thanks for any help in advance
 

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Window home Premium 64 biti5_37501GB AMD
OS
Window home Premium 64 bit
CPU
i5_3750
Motherboard
Gigabyte B75M-D3H
Graphics Card(s)
1GB AMD
Monitor(s) Displays
SyncMaster SB550_s27B550v (HMDI)
Screen Resolution
1920 X 1808
Hard Drives
Samsung SSD128 Gb
WD 2TB Green
Keyboard
Logitech W/L
Mouse
Logitech W/L
Is the mic part of the X12 USB connection, or is it separate and uses the 3.5mm audio plug to connect?

USB connections usually bypass the actual sound card.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
The USB is to power the headphone and they wont work unless the USB is plugged in. There is two separate jacks pink for mic and green for sound.
 

My Computer My Computer

At a glance

Window home Premium 64 biti5_37501GB AMD
OS
Window home Premium 64 bit
CPU
i5_3750
Motherboard
Gigabyte B75M-D3H
Graphics Card(s)
1GB AMD
Monitor(s) Displays
SyncMaster SB550_s27B550v (HMDI)
Screen Resolution
1920 X 1808
Hard Drives
Samsung SSD128 Gb
WD 2TB Green
Keyboard
Logitech W/L
Mouse
Logitech W/L
Do you have the RealTek HD Audio driver installed or are you just using the generic Windows installed HD Audio Codec? If you do not have the RealTek driver installed, that is the first step. Get the driver from Gigabyte (preferred) or alternate directly from RealTek.

http://www.gigabyte.com/products/product-page.aspx?pid=4150#dl

What is displayed in the Sound Panel/Recording section? and what is set as default recording device? The Stereo Mix should be set, then whatever is plugged in will be heard.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
A big thank you for your advice and help. I download installed and tested what you have said and i have one happy Son talking to his mates now
 

My Computer My Computer

At a glance

Window home Premium 64 biti5_37501GB AMD
OS
Window home Premium 64 bit
CPU
i5_3750
Motherboard
Gigabyte B75M-D3H
Graphics Card(s)
1GB AMD
Monitor(s) Displays
SyncMaster SB550_s27B550v (HMDI)
Screen Resolution
1920 X 1808
Hard Drives
Samsung SSD128 Gb
WD 2TB Green
Keyboard
Logitech W/L
Mouse
Logitech W/L
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