Gateway Latop not turning anymore.

[redzero36]

Okay so my friend's younger brother laptop broke, I have no clue what was wrong with it before but their uncle tried to fix it by installing a clean windows vista to it when it was originally windows 7 home premium. So my friend asks me do a clean install of windows 7 and I do so by installing it by usb. Since the install usually takes a while I left the laptop to finish installing while I go preform another task when it was about half way done and when I come back the laptop won't turn on. I have the ac adapter plugged in and when I press the power button the power led turns on for like 2 secs then flashs for a half a sec thens on turns on for 2 secs and repeats one more time. I tried discharging the mobo and still doesn't work. I can hear and feel the fans turning on and the LED for the battery charging is on.

laptop is a gateway NV57H22u

 

[gregrocker]

Follow these steps closely to download and create an installer for the licensed version to Clean Reinstall - Factory OEM Windows 7.

Pay attention to the details given which explain the tools and methods which work best and will assure a perfect install going forward. It only takes gettin it right once because you can make an image of the perfect setup to save for the life of the OS to reimage the HD or it's replacement, even another PC.

Do not wander away from the install but monitor it closely, report back any problems and the step at which they occur in Clean Install Windows 7.

 

[redzero36]

Nah I don't have a problem installing windows, that I know how to do. Its actually booting up so I can preform the install process. When I turn on the laptop, there is no beep codes or anything to signify that the laptop is booting properly or not, the screen remains black, hear the fans turning on, and the power LED turns blue, the turns off later.

 

[gregrocker]

Reset the BIOS to defaults, then set Power state to S3, SATA controller to AHCI: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

If this fails is there mobo or HD activity indicated?

If so can you get an image by plugging in a monitor?

If so then disassemble screen to see that it hasn't come disconnected, reseat or replace. A video may be available to show how this is done by googling your laptop make/model and "replace screen or disassemble".

 

[redzero36]

Umm its a laptop so its gonna be a while before I can figure out how to actually get to the CMOS battery to reset it so... If anyone knows a website where I can get a manual to open the laptop to get to the cmos battery, it be much appreciated.

The HDD activity indicator isn't turning on when I boot it up. Is it because I change the boot order in the BIOs?

 

[gregrocker]

You do not have to access the CMOS battery or jumper to reset it as there is another method in the tutorial if you'd read it. Enter BIOS setup to set it to defaults, save and exit.

You said you can perform the install so I'm assuming it shows something on the screen, so tap the key given for BIOS setup on first screen to get in to reset to Defaults and check the power settings, report back.

 

[redzero36]

Yes I did read it, the problem is that when I the laptop isn't displaying anything... You misread my posts... After the installation the laptop not longer shows anything on the screen. In my previous post I said that the screen remains black and. I can't change the BIOs settings if I can't see it. I even tried using an external monitor and tv to see if was just the monitor. When I press the power button the laptop isn't fully turning on and the power led is only on for a couple of secs then turns off.

 

[gregrocker]

I had a similar case this summer which was solved when we took it to the Geek Squad and had them plug in an all-in-one charger and it started up. The store wanted $40 for it so I found one on ebay for $7. Had it not started they said they had a test for the mobo they could also run while we stood there. You may want to call them first to find out if they're busy.

Try removing the battery to use only the charger.

Try removing the charger to use only the battery.

 

[redzero36]

Okay I tried that battery/ AC thing, doesn't work...

 

[gregrocker]

You tried a known-good charger - with and without battery - and there is no difference?

 

[redzero36]

Yes a known good charger. With and without battery and there is no difference.

 

[gregrocker]

If there is no mobo activity then it may have failed. Are you aware of which LED's should be lit if there is mobo or CPU activity?

You can pull the RAM sticks out from door in bottom to see if it beeps which will indicate mobo life.

 

[redzero36]

I tried removing the RAM and heard no beeps, but the fans and the optical drive are still turning on. I could feel and hear the fans turning on but only for a few secs. The only LED indicators the laptop has are power, charing, HDD, and wireless connections. I'm pretty sure the power and HDD LEDs need to be on when booting but it never indicates the the HDD is being read at startup. So I'm guessing the mobo isn't dead since the fans are still turning on but no beep codes has me stumped.

edit I'm taking a wild guess at this but I don't think there is a beep code on the laptop and instead its LED codes, so motherboard may still be working.

 

[redzero36]

Still need help on this laptop not turning on... Anyone have an advice on what I should be doing?

 

[Jacee]

Either you need a new AC power adaptor, or something got fried .. do you know if this laptop ever got extremely hot when it worked?

 

[redzero36]

Nope, the laptop was never extremely hot.. How do I check if something got fried and how? All I was doing was doing a clean install and then when I comeback the laptop doesn't turn on...