Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace

Microsoft has created a toolset called the Windows Performance Toolkit, or WPT, to help developers and users visualize and troubleshoot performance issues. One of the tools in this toolset is specifically designed to assist with capturing traces of boot, shutdown, or reboot cycles, and can provide insight into drivers, services, winlogon, explorer, disk and CPU utilization, and even help with seeing things like disk fragmentation and driver load order.


Installing the tools

Before gathering any data, you will first need to download the installation packages necessary to install the Windows Performance Toolkit on your Windows 7 machine. The Windows Performance Toolkit is a part of the Windows 7 SDK, but you won’t need to install the entire SDK to get the WPT installation files if you follow this guide. First, you need to download the Windows 7 SDK, which is a 500K web installer (click the “Install Now” link). Once you start the installation, you only need to check the “Windows Performance Toolkit” checkbox under the “Redistributable Packages” section – uncheck EVERYTHING else:

SDK_PerfToolkit.png

After you click next, it will download (only) the installation .MSI packages needed to actually install the WPT. Once the download of the files is complete and you exit the SDK installer, you will need to actually install the version of the WPT that matches the architecture of your OS (the x86 MSI on a 32bit Windows 7 machine, the x64 MSI on a 64bit Windows 7 machine). The downloaded .MSI files will be located (by default) in C:\Program Files\Microsoft SDKs\Windows\v7.1\Redist\Windows Performance Toolkit:
SDK_PerfToolkit_Redist.png

Install the correct installation file that matches the architecture (32bit or 64bit) of your Windows 7 install, taking all the default options and performing a “Complete” installation.


Disable the Paging of the Kernel Executive on x64 Windows

If you have a 64bit installation of Windows, you will need to modify the registry to enable full tracing to work properly. To do this, you will need to open an ELEVATED CMD PROMPT, then type "regedit.exe" from within that command prompt (minus the quotes of course). Once regedit is open, browse to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager\Memory Management, double-click the "DisablePagingExecutive" value, and change it from "0" to "1". Click "OK" to save the value:
DisablePagingExecutive.png
At this point, you *must* reboot for this change to take effect before you start ANY tracing.

Once you've done the above steps, but before you continue, you will need to open an ELEVATED CMD PROMPT to execute any of the trace options described in this guide. Once you've decided which type of trace to take (or which you've been asked to take by a member of this forum), choose the correct trace section below and follow that section only:


Creating a BOOT trace:

First, you will need have that elevated CMD prompt open. Second, to generate a boot trace, you will need to type the following command into the CMD prompt, and press the ENTER key to execute it – note that this command is ALL ONE LINE:
Code:
xbootmgr –trace boot -traceFlags LATENCY+DISPATCHER+DISK_IO_INIT+NETWORKTRACE+MEMINFO+POWER+PERF_COUNTER+PRIORITY+REGISTRY+FILE_IO+FILE_IO_INIT -postBootDelay 300 -stackWalk Profile+ProcessCreate+CSwitch+ReadyThread+Mark+ThreadCreate+DiskReadInit+DiskWriteInit+DiskFlushInit+RegSetValue+RegCreateKey+RegSetInformation -resultPath C:\Boot_Trace
This command will cause your machine to shut down and reboot automatically. Once the system restarts, please log back in (as necessary) as soon as possible to minimize the size of the resulting trace file. Once logged in, the system will present a dialog box letting you know that it is waiting 120 seconds (it will count down) before finishing the trace. DO NOT use your computer to do anything during this time – let the countdown finish and trace files generate:
boot.png
capture_finish.png

Once the trace is complete, you will find a large .ETL file and a log file in C:\Boot_Trace. This .ETL file can then be compressed (using 7zip, winrar, winzip, etc.) and uploaded for analysis - however, due to its size, you will need to upload it to a third-party site such as MediaFire, MegaUpload or RapidShare.


Creating a Shutdown trace:

First, you will need have that elevated CMD prompt open. Second, to generate a boot trace, you will need to type the following command into the CMD prompt, and press the ENTER key to execute it – note that this command is ALL ONE LINE:
Code:
xbootmgr –trace shutdown -traceFlags BASE+LATENCY+DISK_IO_INIT+DISPATCHER+DRIVERS+FILE_IO+FILE_IO_INIT+NETWORKTRACE+PERF_COUNTER+POWER+PRIORITY+REGISTRY -resultPath C:\Shutdown_Trace
This command will cause your machine to shut down and reboot automatically. Once the system restarts, please log back in (as necessary) as soon as possible. Once logged in, the system will present a dialog box letting you know that it is waiting 120 seconds (it will count down) before rebooting your machine A SECOND TIME. DO NOT click the countdown dialog, or in any other way utilize your computer to do anything during this time – let the countdown finish and the system restart:
shutdown.png

Again, once the system restarts a second time, please log back in (as necessary) as soon as possible. This time, the trace will finalize:
capture_finish.png

Once the trace is complete, you will find a large .ETL file and a log file in C:\Shutdown_Trace. This .ETL file can then be compressed (using 7zip, winrar, winzip, etc.) and uploaded for analysis - however, due to its size, you will need to upload it to a third-party site such as MediaFire, MegaUpload or RapidShare.


Creating a REBOOT trace:

First, you will need have that elevated CMD prompt open. Second, to generate a boot trace, you will need to type the following command into the CMD prompt, and press the ENTER key to execute it – note that this command is ALL ONE LINE:
Code:
xbootmgr –trace rebootCycle -traceFlags BASE+LATENCY+DISK_IO_INIT+DISPATCHER+DRIVERS+FILE_IO+FILE_IO_INIT+NETWORKTRACE+PERF_COUNTER+POWER+PRIORITY+REGISTRY -resultPath C:\Reboot_Trace
This command will cause your machine to shut down and reboot automatically. Once the system restarts, please log back in (as necessary) as soon as possible. Once logged in, the system will present a dialog box letting you know that it is waiting 120 seconds (it will count down) before rebooting your machine A SECOND TIME. DO NOT click the countdown dialog, or in any other way utilize your computer to do anything during this time – let the countdown finish and the system restart:
reboot.png

Again, once the system restarts a second time, please log back in (as necessary) as soon as possible. This will start another 120 second countdown, and reboot your machine A THIRD TIME. As before, DO NOT utilize your computer during this time – let the countdown finish (again) and the system restart (again):
reboot_2.png


Once the system restarts a third time, please log back in (as necessary) as soon as possible. This time, the trace will finalize:
capture_finish.png

Once the trace is complete, you will find a large .ETL file and a log file in C:\Reboot_Trace. This .ETL file can then be compressed (using 7zip, winrar, winzip, etc.) and uploaded for analysis - however, due to its size, you will need to upload it to a third-party site such as MediaFire, MegaUpload or RapidShare.
 

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No, no defragmenting. Also, as long as you end up with an .ETL file (and potentially a .CAB file) in the output folder after that error on the screen, you are fine.
 

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Boot trace Failure

I was following your tutorial to start a boot trace with xbootmgr and i ran into a pit fall. xbootmgr did not even get to the stage of restarting my system to create the trace. Instead i got a pop up saying "Could not register for callback at next boot."

I checked to see if a log file was created and on my root directory i found the xbootmgr log file
[2012/03/17-21:53:39.716] The file 'C:\Windows\system32\cmd' is not a valid callback command.
[2012/03/19-19:23:05.102] Detected Win7RTM physical (ReadyBoot) prefetcher; the SysMain service is auto-started.
[2012/03/19-19:23:05.104] Registering for auto-run with a 120000 msec delay...
[2012/03/19-19:23:05.104] Failed to open auto-run reg key with 0x00000002.
[2012/03/19-19:23:05.104] Could not register for callback at next boot.
Does anyone know what registery key that xbootmgr might have failed to open?
 

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Are you sure that you are running the cmd prompt to launch the command with full administrative credentials (aka, run as admin while logged on as an administrator)?
 

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So I am assuming that once we do this, we need to reset the PagingExecutive value back to "0" correct?
 

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Yes, that would be recommended.

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Yet again, having followed the tutorial to the letter, I just end up with an error message at the end of the process (after the reboot and the 5' wait for the trace). Am I ever going to get this to work? Any ideas what is wrong this time? The error message is below. Thanks again for any help.

Martin

Error.jpg
 

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Assuming you are logged in with administrative credentials, that shouldn't happen. If you're logged in as a regular user, you should get a UAC prompt. If you've disabled UAC, the tool may not work (with the type of error you see).
 

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I'll try again with UAC active, Thanks!

M
 

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Disabling UAC disables a bunch of things, not just UAC prompts ;).
 

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Ran the trace again with UAC active (in the default setting) - unfortunately I get exactly the same error message as before. Appreciate fruther ideas..

Martin
 

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Try using MSConfig to disable 3rd party services and 3rd party startup items.
 

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I copied and pasted the first command into an elevated command prompt, but it gives the following message: "'xbootmgr' is not recognized as an internal or external command, operable program or batch file."
 

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if you do a repair install of the MSI used to install the WPT, it will work (make sure you close that cmd prompt and open a new one after the repair process).
 

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Sorry, to whom was that bit of advice aimed? Bornin1992? Do you know why I still can't get the software to work?

Martin
 

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I'm going abroad for several weeks on Friday, so have just a few days to fix this before I go (fat chance I reckon).. any ideas please how I am going to get a trace to upload? I have run this programme several times over the past few months and never ended up with anything other than error messages. I have no idea why - my Win7 x64 installation is basically no different from the norm I suppose. What does the latest message mean?

Many thanks,

Martin
 

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I see now that in spite of the error messages, I have some ETL files in my C Drive Boot_Trace folder - I was not expecting any to be made, given that I was getting a BSOD. I don't know if the traces are valid, but the graphs seem OK.

I cannot interpret what is happening and would be really grateful if someone (cluberti, if you have time???) could let me know if they see where the problem might be. As I say, the Windows 7 tri-colour logo sits on the screen for a couple of minutes. What is happening in that time and is it possible to fix it?

The traces are here, as a zip file:

https://rapidshare.com/files/3942784478/Trace.zip

Thanks!!

Martin :-)
 
Last edited:

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Please create a thread in the performance section, and we can take a look there. If these are from BSOD runs though, they'll probably be of little help.

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Ok, the tutorial told me to go to Windows SDK: Download the Windows SDK for Windows 7 and More | MSDN and download the SDK. However, the "Install Now" link doesn't work. The "Archive" link works. It leads me to Download: Microsoft Windows 7 SDK - Microsoft Download Center - Download Details. However, when I google for the "Microsoft Windows SDK", it gives me Download: Microsoft Windows SDK 7.1 - Microsoft Download Center - Download Details. Which one do I use?

In the screenshots, the poster used the second link...
 
Last edited:

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I cannot install the setup because I get this error while installing

"A problem occurred while installing selected Windows SDK components.
Installation of the "Microsoft Windows SDK for Windows 7" product has reported the following error: Please refer to Samples\Setup\HTML\ConfigDetails.htm document for further information."

However, the Samples\Setup\HTML\ConfigDetails.htm document DOES NOT EXIST!
 

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