Solved Getting 0x0000004A BSOD every few weeks

[viggys]

Hello and if you're reading this thxs for taking the time out of your life to help a stranger ; ) . Like the title says i get this every few weeks. Researching this on google points towards a driver is not working right i think. Kinda lost after that. I have no idea how to view or find what driver it is from the crash dump so i figured i would ask for help. I read the posting info you all made and it doesn't say to attach the crash dump file so i won't. My pc is working so if you need to help someone who's is not i can wait. I attached the zip from your tool i ran. Thanks for helping.

 

[axe0]

We have here a service from Bitdefender active at time of the crash

IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4a)
Returning to usermode from a system call at an IRQL > PASSIVE_LEVEL.
Arguments:
Arg1: 000000007748da2a, Address of system function (system call routine)
Arg2: 0000000000000002, Current IRQL
Arg3: 0000000000000000, 0
Arg4: fffff88007ee8b60, 0

Debugging Details:
------------------

PROCESS_NAME:  [COLOR="Red"]vsserv[/COLOR].exe

BUGCHECK_STR:  RAISED_IRQL_FAULT

FAULTING_IP:

And here we have the network input/output system driver.

fffff880`07ee8318  fffff880`0188d3aa [COLOR="Red"]NETIO[/COLOR]!StreamPermitData+0x13a
fffff880`07ee8348  fffff880`0187ad00 [COLOR="red"]NETIO[/COLOR]!AttachQoSProvider+0xe0

Bitdefender is trying to access the internet in an invalid way.

Uninstall Bitdefender using the Bitdefender uninstall tool: Uninstall Bitdefender

Let me know how it goes

 

[viggys]

Thankyou so much for taking the time to sort through all of that to help. I kinda figured it was Bitdefender since i had upgraded from 2015 to the 2016 total security i have had problems. I took your advice and uninstalled it with tool and reinstalled 2015. You Rock!!!!