GTX 460 + AMD 770 Chipset causing conflict?

[Rhia205]

Heya all

Before I start, I've had some probs with my computer which have been resolved here: http://www.sevenforums.com/crashes-...rashes-whilst-playing-lotro-black-screen.html and since then my BSOD and Monitor have been fixed (I haven't had any further issues since last update on the post!) but I'm now having problems with my 460 card which I'm hoping you can advise me on!

I'm having a lot of problems with my GTX 460 card and the drivers. When playing games (mainly LOTRO) with the latest graphics drivers my screen keeps flashing on and off, my LCD power light is remaining steady at this time but the screen will go black, then come back up, go black again, then come back up, rinse and repeat. It's very inconvenient when this happens, especially if I'm in an instance and healing! If I use earlier drivers (at the moment I'm trying 258.96) it doesn't seem to do the flashing on and off but I'm still having problems with the drivers. I've had my games crash and stop responding, freezing which requires a reset of my computer as I can't even get to ctrl+alt+del to try and cancel the game. I have searched on the internet and seen similar problems with the GTX 460 card and I also found this thread: http://forums.nvidia...howtopic=180504 which someone mentions that there is a conflict with the 460 cards and the AMD 770 chipset. I have phoned up for an RMA but because it's been more than 28 days they can only replace the card if it's tested as faulty, if it turns out that it is not faulty they said I'll be charged and the card returned to me. I'm convinced that there is nothing wrong with my 460 card but there's some conflict going on with my mobo and the card.

Is there still a conflict with the 460 card and the AMD Chipsets? Is it more likely that that's what's causing the problems? Feedback would be most welcome as over the last couple of days I've become so frustrated with the issues that I've been plagued with since getting the 460 card that I've hardly been online to play LOTRO and would like to get back to playing games peacefully without any problems!!!

Oh before I forget, I had the GTX 460 in a different system that didn't have AMD chipset and I had no problems with it whatsoever, which leads me to believe that there is nothing wrong with the card at all!!

Many thanks

 

[Lemur]

You may want to update your bios, if you haven't done so already.

GIGABYTE - Support & Downloads - Downloads

Let us know if that helps!

 

[Rhia205]

Before I update my bios I just want to check this as there are two versions of the mobo, Rev 1 and Rev 1.3. On my mobo manual it says Rev. 1001 which I assume is Rev 1? I don't want to update the bios with the wrong drivers and cause even more issues!!

 

[Lemur]

Gigabyte suggests:

Please use VGA BIOS flash utility - ATIFLASH.EXE to check VGA BIOS version. Under DOS prompt, just typing command: ATIFLASH -V, the information you need will be shown on the screen later.

If you are still in doubt, contact the company.

**EDIT**

Ugh, I'm not sure if that would be the hardware revision or the sw version. Please call or email Gigabyte to be safe.

 

[Hopalong X]

Both the Bios updates for the board are version F4. I just double checked.

I agree with Lemur double check it yourself if not sure with Gigabyte..

Just a thought.
Did you use the Nvidia driver from their website or the driver from the video card manufacturer?
You didn't list brand or model of vid card.

Asus for instance seems to like Asus drivers better than Nvidias. They are the Nvidia but have added software for functionality and usage particular to their build.

 

[Rhia205]

I'm unsure about the drivers so I'll contact Gigabyte, have contacted them in the past though and they've never contacted me back. I have used the Nvidia drivers from the Nvidia website and I have the Palit (if that's how you spell it!) Geforce GTX 460 card. I'm pretty sure that this is a conflict with my chipset and I'm considering getting this card: HIS ATI Radeon HD 6850 1024MB GDDR5 PCI-Express Graphics Card []

Has anyone heard of a conflict between Nvidia cards and AMD chipsets? Or is it more likely to be the card faulty and needs to be RMA'd?

 

[Hopalong X]

Please Download Graphics Driver from NVIDIA Website

Direct from Palit web site. So Nvidia website is the right place for drivers for your card.

I'm not sure about a conflict between Nvidia and AMD.
Your card was working with other set up.

Just a thought.
What would you think of running and posting another BSOD report on the Crash and Debug page?
You aren't BSODing but it is hanging/crashing or what ever the black screen is and that may find the cause. It may show hardware or driver is the problem.
Maybe.

 

[Rhia205]

I could do, my husband is due for a graphics card update and he wants the 460 card himself. I think I'll get the ATI card and see if I still have problems on my machine, if I don't then problem solved, but if I do then I'll post up another BSOD report.

I've tried the card in a different set up and it worked perfectly fine that's why I'm convinced it's causing conflicts with this set up. However, saying that I know that cards can work perfectly fine one minute and can go at any time so I'm not ruling out that it's a problem with the card itself. I know that I've had AMD chipsets before and have had problems with Nvidia cards in the past, this is why I'm thinking there's a conflict going on. I'll let you know how the card works in my husbands machine and whether getting an ATI card resolves my issue!

Thank you for the advice so far

 

[Hopalong X]

Good idea to try in your hubbys machine.

Have him buy you the 6850 for an early Christmas present.

Perfect.
Mike

 

[Rhia205]

HEHE, he's already agreed for an early Christmas present

Will let you know how the ATI card works in my machine!

Thanks again

 

[yoc81]

Another thing to check is what temps your graphics card is running at while you are playing. I had been having similar issues (screen resetting while playing games) and it turned out that my GTX295 was running at 110c.

Just a thought

 

[Rhia205]

Heya and thanks for getting back to me with your feedback It was one of the first things that I checked when I was having problems with my graphics. I did a stress test and the max my temps got to were 80C, I don't think it's overheating. When I've had problems when I'm in game, the first thing I do is check my temperature, especially with LOTRO as that uses quite a lot of resources, but the temps never been more than 70C. I'm more used to ATI cards to be honest as I've always had a problem with Nvidia in the past but I decided to try the GTX460 card as there was a special offer on them at the time, so I'm not sure what the max temp a Nvidia card can go to!

 

[Fumz]

Is there still a conflict with the 460 card and the AMD Chipsets? Is it more likely that that's what's causing the problems?

Hi Rhia,

Video cards are designed for the spec, pci-express, and not the underlying chipset.

The notion that x card works better or worse with y chipset is nothing more than urban myth. Even though there exists no evidence to support this claim, it's one that's made daily across the internet. nVidia cards work equally well on Intel chipsets, AMD chipsets and nVidia chipsets. The same is true for ATI.

This info isn't going to help you solve the issue, but at least you can rule that part out.

 

[Rhia205]

Thanks Fumz, I didn't think the actual card would cause conflict, I was more worried about the drivers. But as you've cleared it up then it's probably poor drivers for the 460 card atm. I've seen alot of people posting up similar issues with their cards, so if it's not the drivers then perhaps a whole load of faulty cards got through QC (if that is the correct term to use) by mistake and that's why so many people are having these issues. I have ordered an ATI card which hopefully will be with me sometime tomorrow and my husband is going to test the 460 card in his machine, if he has the same issues Overclockers have said that they would RMA the product and send us a replacement. So whatever happens my hubby gets a better graphics card

 

[Fumz]

... So whatever happens my hubby gets a better graphics card

I love it when things turn out like that!

It would certainly not be the first time a card maker rolled out a bad card, and if you've found many users with the same inexplicable issues, then perhaps you should see if an RMA clears up the issue? Also, even though it's uncommon to have to do this with nVidia drivers, have you tried running Driver Sweeper in safe mode to clear out all pre-existing drivers; for both nVidia and/or ATI (if you previously had an ati in the machine?)

Guru3D - Driver Sweeper

 

[Rhia205]

I always use driver sweeper before installing any new graphics driver I used to have ATI on an old system, then I got this card and had no problems what so ever on my old system. Then I built a new computer so that my son had an updated computer and put the Nvidia card in this system. Everything was fine for about a month and then suddenly I'm having major issues with the card. I've even installed the graphics what I had before the issues started. I'm certain it's the drivers, but I'm not ruling out that there's something wrong with the card, especially as I had no problems with it for about a month both on my old system and this system. Either that or there's something wrong with my computer, but apart from the problems I get randomly when playing games (mainly LOTRO, I have very little trouble with other games, although I have a had a few problems, but not as many as I've had with LOTRO) my computer is running stably now since I had help with resolving a BSOD and a faulty monitor so it'll be interesting to see if the ATI card makes any difference, if it doesn't then at least I've ruled out the graphics and try and find out what is really causing issues with my computer!

Hope I've made sense here! LOL

 

[Rhia205]

Heya all

Got my ATI Radeon HD 6850 today and whilst I was using driver sweeper to remove all the Nvidia drivers off my computer I decided to check the Nvidia Chipset drivers for some reason. Don't know what made me do it but driver sweeper found a hell of a load of Nvidia Chipset drivers??? I have AMD 770 Chipset so why would there be Nvidia Chipset drivers on my machine? Is it possible that that's what was the cause of my problems? Or were they chipset drivers for the GPU? I'm a tad confused here so if someone could clarify why I had them on my computer I would really appreciate it thanks!

I haven't had a chance to test my computer to see if it's more stable, and my hubby is installing the GTX 460 card into his machine to test so will have to get back to you on the results I will say when I refreshed the window index thingy my graphics went from something like 6.9 to 7.7 - very impressed!!

 

[Fumz]

... Don't know what made me do it but driver sweeper found a hell of a load of Nvidia Chipset drivers??? I have AMD 770 Chipset so why would there be Nvidia Chipset drivers on my machine? Is it possible that that's what was the cause of my problems? Or were they chipset drivers for the GPU?

Hi Rhia,

The only way to get chipset drivers (different from gpu drivers) onto the machine is to install them. At some point that must have happened. Having said that, Windows 7 is very good at recognizing, installing and using the correct chipset drivers... even if you swap chipsets, which in the past required an OS re-install, 7 just handles no sweat... so it's possible that this is/was your issue, but I'm not 100% convinced.

 

[Rhia205]

Thanks for the info Fumz Well I haven't changed chipsets or anything so I have no idea how the heck they got onto my machine lol. I guess I'll never know!!!! I will update in a couple of days time and let you know how both my hubby gets on with the GTX460 in his machine and how my machine is doing with the ATI HD6850 installed in mine.

Thanks again for the help, I just hope that my issue has been resolved as I've uninstalled all the chipset drivers and anything related to Nvidia, I did another driver sweeper after installing my ATI card just to make sure there was no Nvidia remnants left and it picked nothing up, so I have my fingers crossed

 

[Rhia205]

Heya all

Just a little update, in the end I had to do a complete reinstall because for some reason even after using driver sweeper and it stating that there were no Nvidia drivers on my computer I still found some left on after installing the ATI.

My husband is very happy with the Nvidia Graphics card and hasn't had a problem with the drivers or the card itself which I'm very pleased about. I've also had no problems with my ATI card, the drivers or playing LOTRO, which is another thing that I'm very pleased about.

Sadly, the bsods that I have been experiencing came back which were caused by the G15 keyboard drivers, (at least I think they are) as my hard drive is about to die on me. It's been corrupting games where I have to uninstall them and reinstall them (has happened about 3-4 times now) I've also had a grinding, crunching noise coming from my hard drive from occassion with some warning message about an unusable part on my D drive. I phoned Novatech (where I bought the drive from) and they said it's sounding like the hard drive is on its way out as the drive shouldn't be making these noises and causing me to have problems with corrupted files and games. So it's going to take around 2 weeks for them to test the hard drive and replace it. I can't be without a hard drive for a couple of weeks so I'm waiting for a new hard drive to arrive tomorrow where I'll be reinstalling the G15 keyboard to see if I still have the same issue with the drivers. I've found a few links from the logitech support site with people having the same issues as I was with the drivers. There are a few things that I can do to try and stop the crashes which hopefully will work for me as I don't like the keyboard I'm using atm

I would like to thank you all for your advice and help, I really do appreciate it and thought you would like to know