hang/freeze with weird mouse cursor issue

Execut1ve

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Local time
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Messages
3
Hello all, I am having a hang/freeze issue with my custom build. It occurs intermittently; seems like it does it one day and not the next. The symptoms:

  • mouse cursor seems to get stuck in certain cursor shapes. By this I mean if I mouse over a text field the cursor might go to the "I" shaped text cursor and stay that way, even after the mouse leaves the field; or if I mouse over a hyperlink the cursor might turn into the pointing hand and stay that way, even after the mouse moves away
  • I sometimes get hangs that last from 5 to 30 seconds where the mouse will not move and nothing is happening on the screen. I have not noticed this in games, mainly when browsing the internet or moving files/folders around in explorer
  • probably unrelated, but in the name of completeness: I am having a lot of crashes (of the game) in Starcraft 2. It seems like around half the time when I try to start the game, it fails to launch, and I can't alt out then back in without it crashing, and it crashes at other times as well. Have tried reinstalling with no success
So far I haven't had any system crashes or blue screens, but a few times the hang has lasted so long that I just did a hard reset. Have used memtest to check the RAM, everything came back good there. I am about to run a checkdisk on my OS drive as well. Happy to provide any additional information that might help.


Thanks for reading!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium x64
CPU
Intel i5 2500k
Motherboard
Asus P8P67 Pro Rev 3.1
Memory
8Gb (4x2Gb) Crucial Ballistix 1600MHz
Graphics Card(s)
EVGA Geforce 560ti
Sound Card
Asus Xonar DG
Monitor(s) Displays
Asus VW266H 25.5"
Screen Resolution
1920x1200
Hard Drives
Mushkin Chronos Deluxe SSD 60Gb; Western Digital Velociraptor 300Gb
PSU
Corsair GS600
Case
Antec Twelve Hundred
Cooling
Zalman CNPS 12X; Arctic Cooling Twin Turbo 2
Keyboard
Saitek Eclipse
Mouse
Microsoft Comfort Optical Mouse 3000
Antivirus
Microsoft Security Essentials
Browser
Waterfox x64
What mouse might help others to help you.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Microsoft Comfort Optical Mouse 3000
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium x64
CPU
Intel i5 2500k
Motherboard
Asus P8P67 Pro Rev 3.1
Memory
8Gb (4x2Gb) Crucial Ballistix 1600MHz
Graphics Card(s)
EVGA Geforce 560ti
Sound Card
Asus Xonar DG
Monitor(s) Displays
Asus VW266H 25.5"
Screen Resolution
1920x1200
Hard Drives
Mushkin Chronos Deluxe SSD 60Gb; Western Digital Velociraptor 300Gb
PSU
Corsair GS600
Case
Antec Twelve Hundred
Cooling
Zalman CNPS 12X; Arctic Cooling Twin Turbo 2
Keyboard
Saitek Eclipse
Mouse
Microsoft Comfort Optical Mouse 3000
Antivirus
Microsoft Security Essentials
Browser
Waterfox x64
Well reading your first post again it sound like you have more than a mouse problem. The Microsoft mouse 3000 is considered a good mouse for the money. Try another mouse and if that doesn't help I would suggest post here in our Forum.
BSOD Help and Support - Windows 7 Help Forums

Many times they can help with crashes even if you don't get a BSOD.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
this thread was originally in the BSOD forum but it got moved :( additionally I have been using this mouse for years without seeing this problem
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium x64
CPU
Intel i5 2500k
Motherboard
Asus P8P67 Pro Rev 3.1
Memory
8Gb (4x2Gb) Crucial Ballistix 1600MHz
Graphics Card(s)
EVGA Geforce 560ti
Sound Card
Asus Xonar DG
Monitor(s) Displays
Asus VW266H 25.5"
Screen Resolution
1920x1200
Hard Drives
Mushkin Chronos Deluxe SSD 60Gb; Western Digital Velociraptor 300Gb
PSU
Corsair GS600
Case
Antec Twelve Hundred
Cooling
Zalman CNPS 12X; Arctic Cooling Twin Turbo 2
Keyboard
Saitek Eclipse
Mouse
Microsoft Comfort Optical Mouse 3000
Antivirus
Microsoft Security Essentials
Browser
Waterfox x64
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