Usually when I am browsing the internet Windows 7 BSOD's.. I've reinstalled windows several times now without any luck in solving the problem. After restoring from system image noted below, I updated the drivers and bios to my motherboard along with current drivers for my video card.. Yet I still have my PC crashing.. I ran SFC and Windows 7 memory diagnostic tools with no errors detected. So here are the dump files along with a system information file:
1 ) First dump file and MSinfo32 file:
https://skydrive.live.com/redir?resid=CA69AC823D61AA81!105&authkey=!ABHgrvGKbh8FDqg
https://skydrive.live.com/redir?resid=CA69AC823D61AA81!104&authkey=!AOuZZV56FByOBpo
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 19
BCP1: 0000000000000021
BCP2: FFFFF900C060A000
BCP3: 0000000000001240
BCP4: 00CB000000001240
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
When I type in "reliability" in the run box, I get these reports:
a.) MsMpEng.exe - stopped working
Details:
Faulting application name: MsMpEng.exe, version: 4.2.223.0, time stamp: 0x51023a8b
Faulting module name: mpengine.dll, version: 1.1.9402.0, time stamp: 0x5164e0d4
Exception code: 0xc0000005
Fault offset: 0x000000000002fa1f
Faulting process id: 0xcd4
Faulting application start time: 0x01ce3f82119dd3d9
Faulting application path: C:\Program Files\Microsoft Security Client\MsMpEng.exe
Faulting module path: C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{9EB9D0C9-BDA7-4330-AF02-38CF49CCD42A}\mpengine.dll
Report Id: b081898f-ab77-11e2-8649-60a44c533c7e
And:
Description
Faulting application name: MsMpEng.exe, version: 4.2.223.0, time stamp: 0x51023a8b
Faulting module name: mpclient.dll, version: 4.2.223.0, time stamp: 0x51023aa2
Exception code: 0xc0000005
Fault offset: 0x0000000000097395
Faulting process id: 0x9ac
Faulting application start time: 0x01ce3f847f3c6e51
Faulting application path: C:\Program Files\Microsoft Security Client\MsMpEng.exe
Faulting module path: C:\Program Files\Microsoft Security Client\mpclient.dll
Report Id: bd36188b-ab77-11e2-8649-60a44c533c7e
b.) Windows - Windows stopped working
Details:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x0000000000000021, 0xfffff900c060a000, 0x0000000000001240, 0x00cb000000001240). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042213-13852-01.
2) Now I ran SFC once and it gave me no reports of errors. I ran it again and received a BSOD in the middle of the process of scanning a second time. Firefox again running at this time period as well as AVG..Here is the dump file:
https://skydrive.live.com/redir?resid=CA69AC823D61AA81!106&authkey=!ALov_J2GxpOKU70
3) System BSOD again and unable to boot to windows in either normal or safe mode while windows repair shows no errors.. Here I loaded the recovery CD and restored the system via Image file (Fresh install that includes all updates successfully installed up to SP1). I also updated various drivers.. Sorry, no dump file. Here is the new MSinfo file:
https://skydrive.live.com/redir?resid=CA69AC823D61AA81!105&authkey=!ACNh93PwSglCBns
4) Ran FSC again 3 times... No errors. Uninstalled firefox and attempted to install IE 8.. It crashed in the process of uninstalling firefox..
https://skydrive.live.com/redir?resid=CA69AC823D61AA81!107&authkey=!ADWb_Voy-jW1MUc
5) update:
Internet Explorer Crashes with firefox open.. Trying to induce more BSOD's.. Saved from possible BSOD by closing Fire FOX and Explorer.. Reliability report:
Description
Faulting Application Path: C:\Program Files\Internet Explorer\iexplore.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7601.17514
Application Timestamp: 4ce7a313
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec4aa8e
Exception Code: c0000005
Exception Offset: 0000000000054320
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: eb84
Additional Information 2: eb84fe4c7a640e3587fbf7ea348bfa60
Additional Information 3: 24a3
Additional Information 4: 24a3e214d5e8ee7f899c594d22c26316
Extra information about the problem
Bucket ID: 53603993
Description
Faulting Application Path: C:\Program Files\Internet Explorer\iexplore.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7601.17514
Application Timestamp: 4ce7a313
Fault Module Name: jscript.dll
Fault Module Version: 5.8.7601.17866
Fault Module Timestamp: 4fdc1566
Exception Code: c0000005
Exception Offset: 0000000000019d59
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 8784
Additional Information 2: 8784011bcc88d207546c46467374568f
Additional Information 3: 0206
Additional Information 4: 020695c3d1bfc8842ef23320c5ed712d
Extra information about the problem
Bucket ID: 73508486
6) Window 7 BSOD's again!
https://skydrive.live.com/redir?resid=CA69AC823D61AA81!108&authkey=!AL6wfk2utx8c_cA
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA80067E4170
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Description
Faulting Application Path: C:\Program Files\Internet Explorer\iexplore.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7601.17514
Application Timestamp: 4ce7a313
Fault Module Name: jscript.dll
Fault Module Version: 5.8.7601.17866
Fault Module Timestamp: 4fdc1566
Exception Code: c0000005
Exception Offset: 000000000000b239
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: f4a6
Additional Information 2: f4a62481afef3dda01f217a3ed1f161b
Additional Information 3: 2f01
Additional Information 4: 2f011ada54d35dfe10610c9522c67150
1 ) First dump file and MSinfo32 file:
https://skydrive.live.com/redir?resid=CA69AC823D61AA81!105&authkey=!ABHgrvGKbh8FDqg
https://skydrive.live.com/redir?resid=CA69AC823D61AA81!104&authkey=!AOuZZV56FByOBpo
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 19
BCP1: 0000000000000021
BCP2: FFFFF900C060A000
BCP3: 0000000000001240
BCP4: 00CB000000001240
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
When I type in "reliability" in the run box, I get these reports:
a.) MsMpEng.exe - stopped working
Details:
Faulting application name: MsMpEng.exe, version: 4.2.223.0, time stamp: 0x51023a8b
Faulting module name: mpengine.dll, version: 1.1.9402.0, time stamp: 0x5164e0d4
Exception code: 0xc0000005
Fault offset: 0x000000000002fa1f
Faulting process id: 0xcd4
Faulting application start time: 0x01ce3f82119dd3d9
Faulting application path: C:\Program Files\Microsoft Security Client\MsMpEng.exe
Faulting module path: C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{9EB9D0C9-BDA7-4330-AF02-38CF49CCD42A}\mpengine.dll
Report Id: b081898f-ab77-11e2-8649-60a44c533c7e
And:
Description
Faulting application name: MsMpEng.exe, version: 4.2.223.0, time stamp: 0x51023a8b
Faulting module name: mpclient.dll, version: 4.2.223.0, time stamp: 0x51023aa2
Exception code: 0xc0000005
Fault offset: 0x0000000000097395
Faulting process id: 0x9ac
Faulting application start time: 0x01ce3f847f3c6e51
Faulting application path: C:\Program Files\Microsoft Security Client\MsMpEng.exe
Faulting module path: C:\Program Files\Microsoft Security Client\mpclient.dll
Report Id: bd36188b-ab77-11e2-8649-60a44c533c7e
b.) Windows - Windows stopped working
Details:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x0000000000000021, 0xfffff900c060a000, 0x0000000000001240, 0x00cb000000001240). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042213-13852-01.
2) Now I ran SFC once and it gave me no reports of errors. I ran it again and received a BSOD in the middle of the process of scanning a second time. Firefox again running at this time period as well as AVG..Here is the dump file:
https://skydrive.live.com/redir?resid=CA69AC823D61AA81!106&authkey=!ALov_J2GxpOKU70
3) System BSOD again and unable to boot to windows in either normal or safe mode while windows repair shows no errors.. Here I loaded the recovery CD and restored the system via Image file (Fresh install that includes all updates successfully installed up to SP1). I also updated various drivers.. Sorry, no dump file. Here is the new MSinfo file:
https://skydrive.live.com/redir?resid=CA69AC823D61AA81!105&authkey=!ACNh93PwSglCBns
4) Ran FSC again 3 times... No errors. Uninstalled firefox and attempted to install IE 8.. It crashed in the process of uninstalling firefox..
https://skydrive.live.com/redir?resid=CA69AC823D61AA81!107&authkey=!ADWb_Voy-jW1MUc
5) update:
Internet Explorer Crashes with firefox open.. Trying to induce more BSOD's.. Saved from possible BSOD by closing Fire FOX and Explorer.. Reliability report:
Description
Faulting Application Path: C:\Program Files\Internet Explorer\iexplore.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7601.17514
Application Timestamp: 4ce7a313
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec4aa8e
Exception Code: c0000005
Exception Offset: 0000000000054320
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: eb84
Additional Information 2: eb84fe4c7a640e3587fbf7ea348bfa60
Additional Information 3: 24a3
Additional Information 4: 24a3e214d5e8ee7f899c594d22c26316
Extra information about the problem
Bucket ID: 53603993
Description
Faulting Application Path: C:\Program Files\Internet Explorer\iexplore.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7601.17514
Application Timestamp: 4ce7a313
Fault Module Name: jscript.dll
Fault Module Version: 5.8.7601.17866
Fault Module Timestamp: 4fdc1566
Exception Code: c0000005
Exception Offset: 0000000000019d59
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 8784
Additional Information 2: 8784011bcc88d207546c46467374568f
Additional Information 3: 0206
Additional Information 4: 020695c3d1bfc8842ef23320c5ed712d
Extra information about the problem
Bucket ID: 73508486
6) Window 7 BSOD's again!
https://skydrive.live.com/redir?resid=CA69AC823D61AA81!108&authkey=!AL6wfk2utx8c_cA
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA80067E4170
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Description
Faulting Application Path: C:\Program Files\Internet Explorer\iexplore.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7601.17514
Application Timestamp: 4ce7a313
Fault Module Name: jscript.dll
Fault Module Version: 5.8.7601.17866
Fault Module Timestamp: 4fdc1566
Exception Code: c0000005
Exception Offset: 000000000000b239
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: f4a6
Additional Information 2: f4a62481afef3dda01f217a3ed1f161b
Additional Information 3: 2f01
Additional Information 4: 2f011ada54d35dfe10610c9522c67150
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- custom build
- OS
- Winows 7 Professional 64 bit
- CPU
- 2700k
- Motherboard
- Asus Sabertooth z77
- Memory
- 32 GB Corsair Dominator 1600mhz
- Graphics Card(s)
- AMD 7970 HD
- Hard Drives
- 2x Intel 520 series SSD
1x 80gb Western Digital Raptor
2x 1.5 TB Seagate barracuda
- Antivirus
- MSE / AVG
- Browser
- Fire Fox
... Please disregard the other ...Posting error
