Solved Having Trouble Running "System File Checker (SFC)"!

[ICIT2LOL]

Yep Mike I am afraid I was not much help from day one but another great program for getting the details of the system to the Nth degree is this for which I did this ditty I can't remember posting it but anyway..

Using HW Info

You can test the volts on the PSU with HWInfo HWiNFO, HWiNFO32/64 -Download < download the right bit version andclose the right hand window select Sensors and scroll down to the power sectionwhere you will see what the volts are doing see my pic.

The original right hand window shows themachine running and is handy for that but for looking at the components in some detail close it and use themain left hand side panel

FOR OTHER COMPONENTS

Open each + down into the componentitself and then click on it - in theright hand side will appear all sorts of details including brands speeds andother essential info that device. See pic for example.

 

[rubyrubyroo]

In reply to ESSENBE's intelligent thoughts on the use of the bootrec command, I am familiar with it's use and did follow the tutorial un the URL to a tee, since it was just what I would have expected to enter. I can't be sure that this was the cause, but th next time I booted with no observable change to the problem I'm having (indefinite black screen w/ mouse). Then I tried booting from the Windows install DVD as usual. and received the normal first two windows, the second I clicked "Repair my Computer" And got the window that normally pops-up "System Recovery Options, where it found the one and only OS Windows 7 Home Premium as one would expect...

A window pop-up immediately opened ALSO called "system Recovery Options" and stated that: "Windows Found Problems with your computer's starup options", "Do you wasn't to apply repairs and restart your computer?"

Options include the 'link' (blue underlined) "View Options" option, and two buttons: "repair and restart" and "No".

I clicked "View details", of course, and another identically titled pop-up sibling window appeared with one grayed-out text box titled "Repair details:" which read as follows:

The following startup options will be added:
Name: Windows Recovery Environment (recovered)
Path: Recovery\f5ccf7a2-f9be-11e0-a0f8-e5ca55f60aa0\Winre.wim
Windows Device: Partition=D: (476838 MB)

A copy of the current boot configuration data will be saved as: C:Boot\BCD.Backup.0001
​

And that's where I presently am.

I'm awaiting a response, since this is the first real abnormality I've experienced and I'm hoping someone can offer some insight into why it's barking this at me all of the sudden. I am very sure I didn't make a mistake in my use of the Boot.exe command as you might naturally assume, and the response was (paraphrasing) "the command was carrried out successfully"

Also, I never heard back from NoelDP about the registry commands he had me carry out. I did so just as he said and reported back the results as best as one could expect I think. Anything?

 

[essenbe]

I would only be making a wild guess if I answered your question. My limited experience with the bootrec command is, if you run it and there is nothing wrong with the boot files, nothing happens. I would therefore assume that your message means there was something out of place there. Having said that, from your description it sounded to me that you were beyond the 'boot' phase and starting to load the OS when you had problems. Hopefully, my understanding was wrong and the bootrec command will help you get into the OS. But, again, that is just a guess.

Noel is extremely busy. I would think it may take him some time, but he will return.

I've never had to use it, but at a quick glance it looks like the infinite Loop Tutorial allows you to back up your current registry and restore the system backed up registry. The only thing is, as far as I am aware, we don't know when the system backed up the registry. But, whenever that was, hopefully it was at a time when you had no issues booting.

 

[rubyrubyroo]

John

Yep Mike I am afraid I was not much help from day one but another great program for getting the details of the system to the Nth degree is this for which I did this ditty I can't remember posting it but anyway..

"Not much help"? Seriously?! Really?!

(A) You were the first to eventually post in my thread....
(B) You replied to many of my numerous my questions/concerns....
(C) You worked through the probable causes and provided links to the recommended software....
(D) and so on...
​

Just because the scans all turned up OK, doesn't mean you didn't provide help from day one! Geez! You provided the most/best help thus far! I understand the statement youmade, but it's grossly incorrect and I assume that you reallyknow that is true.

I'll try the S/W you recommended right after I figure this boot thing out and upload the Minidump files and look for the speccy files and the other application that ESSENBE recommended (assuming that his recommendationand yours BOTH run outside ofthe Win7 OS (bootable versions!)

For what it's worth the BIOS lists most of these values in my case (not sure of the reliability if the PSU or MOBO is, infact the problem.) It also shows some of the main temps and voltages during POST as I presently have the long verbose, detailed startup option screen boolean value set to 'true'.

But I will try your suggestion, my friend!

 

[rubyrubyroo]

I totally agree about the registry(s) your talking about. And I've posed the question about when the "boot" proper processes ends/begins verses the POST and the OS loading (especially relative to the spot I get stuck in (between the logo and logon). The working mouse shows a viable OS at least in part, since this requires the use of “interrupts” to allow it's unhindered movement, something that the OS would have implemented - I’m quite sure!.

Thanks again for your timely reply!

 

[rubyrubyroo]

sorry guys, serious migrane headache/dizzyness has set me back probibly a day maybe more... please dont abandond me!

 

[essenbe]

We'll still be here. Just get better and take care of yourself. I have no plans of going anywhere.

 

[rubyrubyroo]

I'm back!

I’m sorry for the delay in my posts, everyone! What I was experiencing as migraine was actually a symptom, indicative of an underlying bacterial septacemia. And seeing as it was a moderately resistant strain of S.aureus (a MRSA to be more specific) I have been sucking down as much Vancomyocin as possible, short of getting poisoned, all week (intravenously of course) at the local hospital. But I am feeling much better now and I appreciate the kind words.... ​

Now, back to the topic....​

{1} since Post #42 When I executed the bootrec command (in accordance with the SF-Tutorial), you may recall that I first experienced an error listed in a the previous post, I rebooted and noticed nothing abnormal at first, but then realized that WinRE was no longer available to me using the Windows 7 system installed version of WinRE on the HDD (neither through the {F8} Advanced Boot Options Menu- “Repair my Computer...” method, by the system specific function keys that normally allow access to onboard Recovery Panel, nor by instigating a “fake problem” by powering-down during the Windows boot sequence during the logo-screen & then rebooting the system.)

So, I have the install DVD as my only means of doing anything now, which works fine, but I’m simply stating that this seems unusual - looking at it as a “symptom”. Might it suggest a boot problem as the underlying issue? Can someone fully and competently answer this or help me find someone that can do so, possibly?



{2} I finally got DISM.exe to “look like” it was working! I changed the location of the “Scratch Directory” and for the first time I got no errors. I executed it using my one and only Win7 system partition (D as the image using the add’l switches /CleanUp-Image, /RevertPendingActions, and /ScratchDir:<full drive & path to an empty directory> It echoed that it was working! The HDD light was going crazy and I could hear the drive working for 5...10....15 minutes or so! Suddenly a ‘blinking-cursor’, i.e. “_” appeared in the blank space where one would expect either an error code, a “Command Completed Successfully” message or at least the shell’s “prompt”, e.g. “D:\>” to show up. The HDD continued working but no control was relinquished to the user. So I waited another 15 minutes or so, in and out of the room, and eventually I found the system hung on a BSOD! I can’t say if it rebooted before the BSOD appeared or not, but it was there when I returned. The BSOD is described below:

problem detected, Win has been shut down to prevent damage

DRIVER_IRQL_NOT_LESS_OR_EQUAL

*** STOP: 0x000000D1 (0x000000000000000A, 0x0000000000000002, 0x0000000000000000, 0xFFFFF88001202FA5)

*** storport.sys - Address FFFFF88001202FA5 base at FFFFF88001200000, DateStamp 4a5bcace



​

I realize that more files are needed to diagnose a BSOD, so I had to reboot (via DVD). When I clicked the “Repair a Windows Installation” or whatever the specific title is fr the DVD recovery tools, I got the two windows that pop up, the first has two radio buttons and a text box that has already identified “Windows 7 Home Premium” and then a ‘always-on-top’ window with a blue moving bar that usually takes 10-15 seconds to “search for other OS installations. This time it took forever (10+ minutes). So I had to (ESC) out and it froze so I had to shut down quite hard/cold, i.e. Forced-shutdown with the power button depressed for 5-8 seconds.

Next boot worked fine (from DVD again). I quickly gathered the minidump file folder someone requested (which I will attach), and checked a few log files while I had a chance. The ntbtlog.txt file seemed to show many drivers that were not loading. I had checked it, purged it, and found that only two drivers were not loading at that time (roughly at the beginning of this thread) - NDProxy.sys and vga.sys. The one that was worrying me was vga.sys, and I replaced it with a fresh copy from the DVD (extracted from installation disc, it was the same version and file-size, etc ). The log was purged once again and the replaced drivers still showed up as not loading. I wrote about it and moved on. Now the entire list shows a lot of “Did not load...” driver entries. I think this might be normal, because it appears similar on other PCs running Windows7, But I’ll post it just in case it helps. I think I added the date and a “[1]” to the file name of my copy. After copying it to my flash drive I tried to copy it to the same folder it resides in using a different name (e.g. With the [1] added to the end of it for example.) But when I tried to do so using the “copy” command, I got a pop-up window from the cmd.exe window stating that the operation could not be carried out because the system file system was corrupt! ERRRR!!!!!! Really! I've checked it so many times and directions, using so many methods that it’s beyond ridiculous! A simple “dir” Command listed the files after the pop-up. Although I couldn't copy that one file I had no problems with others!

I've never had to use it, but at a quick glance it looks like the infinite Loop Tutorial allows you to back up your current registry and restore the system backed up registry. The only thing is, as far as I am aware, we don't know when the system backed up the registry. But, whenever that was, hopefully it was at a time when you had no issues booting.

I'm working on that one presently. My (unsubstantiated) thoughts on how up-to-date the stored/backed-up registry "copy" would likely be is this: Most likely this is the copy that is used when one chooses "Last Known Good Configuration" or whatever the wording is in the Windows Advanced Boot Options menu (F8). I've already tried that several times, so unless there's ANOTHER backup of this type of data, it probably is that very copy that you're talking about. That's just my best guess trying to reason my way through the tangled web that is windows! I'm still going to try it though. No thought is unworthy of exploring to some degree!

Speccy will give you all kinds of info about your system and Belarc Advisor (Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer. Software license management, IT asset management, cyber security audits, and more.) will give you a lot of info as well including the software license keys.

But most, if not all of these applications/programs require Windows OS to function, right? Speccy does, that I know - unless they have some new app for booting from a CD/DVD/flash drive that has recently been designed by Piriform that I’m unaware of.




And, YES, I'm still working on the PSU testing S/W, John! I havn't forgotten!


I haven't gotten to some of the things that have been requested yet, I’m working on it! But look at what

I have written and gaze your eyes upon what I've uploaded for anyone and everyone per request (minidump files and ntbtlog). I THINK the problem occurred AROUND 09/20/15 plus or minus a day or two - in case that helps analyzing the dump files.

I'm very appreciative of all of the help you are all giving me, EVERYONE!

 

[rubyrubyroo]

Uhhh...hmm?

OK, It's not letting me post the file as a zip made by windows, win-zip or a zip or RAR made by winRAR all are well below the max limit of 7MB at (680KB zip) Is there something I'm not aware of regarding file attachments? :banghead:

 

[essenbe]

There is no reason I am aware of that it wouldn't upload. Try copying the dump file and paste it to your desktop. Right click it and select 'send to' > "compressed Zip Folder' and upload it then. There is no reason it won't work.

 

[essenbe]

Also, if you decide to try to replace drivers, they should be located in C:/Windows/system32/Drivers. If you want to try to replace, for example, VGA.SYS, first rename your current driver from VGA.SYS to VGA.SYS.BAK then paste the driver you want to use in that folder. It must be named VGA.SYS. That is the driver name Windows is looking for and will not load it by any other name. Name it EXACTLY what the original one was named.

 

[rubyrubyroo]

There is no reason I am aware of that it wouldn't upload. Try copying the dump file and paste it to your desktop. Right click it and select 'send to' > "compressed Zip Folder' and upload it then. There is no reason it won't work.

The browse-box(s) works fine I try just a single file but when I press the proper "upload" button it just goes and goes and finally I assume times-out giving me a "this page is not available ....[fix network problems]....I have no network issues or internet connectivity ones. I tried uploading a single dump file, nada! Other pages are working fine U/Ls and D/Ls on other tabs or windows. system isn't running slow or anything?! I did already move it to my desktop and try it as well. I've uploaded attachments earlier in this very thread with no problem (Hence the frustrated "headbanging simile").

Also, if you decide to try to replace drivers, they should be located in C:/Windows/system32/Drivers. If you want to try to replace, for example, VGA.SYS, first rename your current driver from VGA.SYS to VGA.SYS.BAK then paste the driver you want to use in that folder. It must be named VGA.SYS. That is the driver name Windows is looking for and will not load it by any other name. Name it EXACTLY what the original one was named.

Yep, I got ya'! I just tried to pull it from the DVD since it was early in the whole process and I was suspicious of either file corruption and/or malicious software that might be in the driver file itself. It would probably be clever enough to infect the backed-up copy, so I played it safe.

I did rename the originals first something like _vga.sys_ or something along those lines, and then kept them in the same folder so I can track them down if desired. Thanks for the advice still! It gives me some degree of validation, and troubleshooting like any problem-solving is like 80-90% mental! In other words, I'm not intending on coming across as the "Yes, I already know that, I did that!" type! So long as you know that, then I don't have to tippy-toe around saying something someone might take the wrong way! Etc...


I’m going to keep working on those uploads for a little bit....


Thanks for your ongoing help!

Mike

 

[rubyrubyroo]

I DO get the "Uploading File(s) - Please Wait" that appears in the attachment manager window, and the filename is correctly in the textbox (w/browse button) - either <path><filename>".rar" or ".zip" then after about.....maybe 5 minutes or so, it flashes to the browser screen:



This page can’t be displayed

• Make sure the web address http://www.sevenforums.com is correct.
• Look for the page with your search engine.
• Refresh the page in a few minutes.

[Fix connection problems]

• Check that all network cables are plugged in.
• Verify that airplane mode is turned off.
• Make sure your wireless switch is turned on.
• See if you can connect to mobile broadband.
• Restart your router.

URL in the upload manager window a this point is: "http://www.sevenforums.com/newattachment.php?do=manageattach&p="

 

[essenbe]

Not sure I gave you correct info. http://www.sevenforums.com/tutorials/42776-extract-files-windows-7-installation-dvd.html

 

[essenbe]

I just tried it and it worked fine. There are 2 upload buttons. Are you sure you are using the top upload button?

View attachment 5524.zip

 

[rubyrubyroo]

Ahhh ha! Found a LAN cable that was just twisted enough that I was basically introducing some "snow" or interference into the signal. It didn't show up with any other site but the upload here! But anyway, grabbed a new cord and all is well! The minidump files SHOULD be attached (notice one has a size of zero, this was as it was on he computer's HDD.)


Like I mentioned I also through in that bootlogger file for what it's worth!

Mike

 

[essenbe]

For some reason I can't open your Minidump folder. In the bootlogger, it appears most of the files would be in your chipset drivers.

OK, I finagled it to open. Your last dump file is 10-13

 

[essenbe]

It's difficult to read a file like this because it is listing most everything, but what it blames is Avira.

fffff880`031a76a8  fffff880`0405db17Unable to load image \SystemRoot\system32\DRIVERS\avipbb.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avipbb.sys
[COLOR=red]*** ERROR: Module load completed but symbols could not be loaded for avipbb.sys[/COLOR]
 avipbb+0xcb17

 

[essenbe]

I've run 3 of the dumps now and each one blames Avira. One dump blamed Avira and your Nvidia storage driver nvstor.sys.

 

[rubyrubyroo]

Your last dump file is 10-13

Yes. I've never done much with DMP files so I'm not to sure about their significance. I'm intelligent enough to suspect that it's information that is stored when some event happens or triggers it. I paged through the readable ASCII characters naming drivers and locations and so forth. When are they generated? BSODs? What can you briefly say about them that might make me appreciate their significance I guess is what I'm asking you..
it's been over three weeks since windows has reached the logon screen, so 10-13 and many other entries are when windows wasn't running, at least as a functional OS.
The update log ended at 9-20-15, and I thought that that seemed about right for the date that Windows last functioned (plus or minus)

In the bootlogger, it appears most of the files would be in your chipset drivers.

The boot logger on the present system I'm on (32-bit Wind 7 pro) has a similarly long list of almost identical chipset drivers and the likes. Perhaps you have another sampling to compare it to o one of your systems, since I can't reasonably say that that's abnormal without some independent comparison samples. (If that even makes sense, the way I typed it!)