Solved Heat Damage or Virus?

[gregrocker]

There are still other steps to go over your install in Troubleshooting tutorial in my signature pic below.

However I would skip to the Clean Reinstall to go from a a problematic worst install one can have with all of the HP bloatware that interferes with Win7, to the best possible install. You will learn a lot and have a better install than anyone else you know. We are here to help you.

 

[d00p98uy]

hmm, well, it detected TDSSKiller as harmful for some reason, and i think deleted some cookies, but that's all, nothing else.

 

[d00p98uy]

yep, i knew greg would be here soon! If not, I probably would have called him, lol
click the "troubleshoot Win7" in his sig bud, ask as many questions as you want, as greg said, we're here to help

 

[gregrocker]

You´re doing fine Red, just wanted to remind him that in the time it may take to troubleshoot all issues he could have a perfect install with our help - one which lives on forever with a backup image once it´s completed.

Greetings to all from Berlin!

 

[SevSaint]

computer is running better right now, and i just ran hitman pro last night and barely used computer so how did i get so many cookies?? so weird.. and if my diagnostic tools arent working i need to reinstall since they are shit.. and thanks so much for the help. im a computer literate kinda guy but this has been super annoying

 

[d00p98uy]

so, a clean install then? or do you wanna run rougekiller like i suggested earlier as a last try?

 

[d00p98uy]

Download RougeKiller from the link given and save it to your Desktop,
when you run it it will have some activity and will have you accept a disclaimer, click Accept
click the scan button
when it's finished scanning, a log file will appear on your desktop, upload that (do not delete anything from rougekiller)

I just quoted it so i didn't have to type it again
BTW: run it as Administrator

 

[SevSaint]

clean install for sure.. i need to do something with thsi computer.. real quick question, i have a usb external hard drive can i use it, or should i go buy dvds first? will i need a license? how long of a time should i set aside?

 

[SevSaint]

let me try rogue killer and see if it helps

 

[gregrocker]

First read over Clean Reinstall OEM including the Special Note for HP Owners at the end.

You should have a COA sticker with readable Product Key on the PC which you´ll use for the reinstall.

Make your HP Recovery media and/or a Win7 backup image of the HD so you can delete all partitions during the reinstall.

I´ll leave you guys alone now and check in again tomorrow to see what you decided.

 

[d00p98uy]

I'd recommend DVD's but you can do it with your external, just they tend to become write protected in the process, not all, but some. Or if you have an extra USB flash drive that would be better. The easiest way to back up your files is to copy your whole user account to your external harddrive from C:\Users\(>Your User Account<)

for a clean install and the other questions, I'll leave to greg

 

[d00p98uy]

ok, rougekiller it is, got it, upload the log when your finished
AGAIN, ONLY A SCAN

 

[SevSaint]

scanning now, how much time would you guess for reinstall.. i read through the information, it sounds like i download the iso, copy to dvd and boot from dvd?

 

[gregrocker]

Don´t skip over the necessary preparations unless you´re sure you don´t need them since these compile everything that anyone has ever forgotten to great dismay.

The other tips are what we´ve found work best since before Win7 was even released, so I´d study them all out and adapt what you like.

Again, during the installation following the illustrated steps delete all partitions and create new as you wish, or just click Next and the installer will do it for you.

 

[d00p98uy]

yes, and no. but the actual install varies. Greg will probably guide you thru all the steps suggesting he's the expert in that. if you follow the clean install tutorial, your Computer will the as fast as you can make it. Update your system specs and I'll give you an estimate
and yessir greg, I'll guide him thru the steps (if he needs help) after rougekiller

 

[SevSaint]

where are the log files stored, it comnplete and wanted me to pay to fix.. nothing about log files anywhere

 

[d00p98uy]

Pay? near the bottom, there are two icons that look like This:
click the right bit version, is that what you did? or did you download the wrong thing?

 

[d00p98uy]

then a box like this shows up, click accept:

 

[d00p98uy]

and press this scan button:

 

[d00p98uy]

a log will appear on your desktop, along with a quarantine folder