Help required , cannot connect to wireless network.

M

marksearle

New member
Local time
6:24 PM
Messages
7
Hi there,

I have recently bought a new computer and have been happily connected to my wireless network for three months. The other day the connection was lost and now I cannot connect to my wireless or parents wireless networks. I can connect via Lan and from this have done an ipconfig print out which I will add below.

I can see my wireless network connections however when I tempt to connect it says windows cannot manage it. I am running windows 7 home premium 64 bit.

All other computers can connect to the wireless just not mine. Any help would be highly appreciated :)

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Markies>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Markies-HP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lan
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 40-2C-F4-02-2F-CC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Ada
pter
Physical Address. . . . . . . . . : 40-2C-F4-02-2F-CC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 2C-27-D7-DF-32-6F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::10df:ef06:b554:ac09%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.67(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 12 October 2011 19:53:29
Lease Expires . . . . . . . . . . : 13 October 2011 19:53:28
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 288106455
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-77-B2-F8-2C-27-D7-DF-32-6F
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 14:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.lan:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:28e4:2fa:a13f:ae60(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::28e4:2fa:a13f:ae60%16(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Users\Markies>
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion G6-1155sa
OS
Windows 7 home premium 64 bit
CPU
intel core i5-2410M
It looks like you have an Ethernet connection, if true, unplug it and then go to change adapter settings and set wireless as default...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 17-ak0xx, dv7 3173nr
OS
Win7 Home Premium x64 W10Pro&Home
CPU
A12 9720p 4+8 TurionII M520
Motherboard
HP 3839
Memory
6GB 8GB
Graphics Card(s)
R7
Monitor(s) Displays
24" sa550
Screen Resolution
1600x900 1920x1080
Mouse
Logitechx2
Internet Speed
120Mb/s down 12up
Hi there, I am connected thru ethernet at mo as this is the only thing that works. I disconnected and did what you said but still no luck. While disconnected I printed another ipconfig log and it looks as so,

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Markies>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Markies-HP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lan
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 40-2C-F4-02-2F-CC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Ada
pter
Physical Address. . . . . . . . . : 40-2C-F4-02-2F-CC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 2C-27-D7-DF-32-6F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::10df:ef06:b554:ac09%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.67(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 12 October 2011 19:53:29
Lease Expires . . . . . . . . . . : 13 October 2011 19:53:28
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 288106455
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-77-B2-F8-2C-27-D7-DF-32-6F
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 14:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.lan:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:28e4:2fa:a13f:ae60(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::28e4:2fa:a13f:ae60%16(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Users\Markies>
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion G6-1155sa
OS
Windows 7 home premium 64 bit
CPU
intel core i5-2410M
show us a screenshot of your adapters...with the wifi adapter highlighted.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 17-ak0xx, dv7 3173nr
OS
Win7 Home Premium x64 W10Pro&Home
CPU
A12 9720p 4+8 TurionII M520
Motherboard
HP 3839
Memory
6GB 8GB
Graphics Card(s)
R7
Monitor(s) Displays
24" sa550
Screen Resolution
1600x900 1920x1080
Mouse
Logitechx2
Internet Speed
120Mb/s down 12up
Hope this is what you mean! Many thanks for your help.
 

Attachments

  • Untitled.png
    Untitled.png
    151.6 KB · Views: 254

My Computer

Computer Manufacturer/Model Number
HP Pavillion G6-1155sa
OS
Windows 7 home premium 64 bit
CPU
intel core i5-2410M
I apologize for not being more specific. right clik on the network symbol on your taskbar system tray on the right bottom of your screen, select Open Network and sharing center, in next window, on top left, select change adapter settings, highlight the wifi adapter, then take a screenshot...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 17-ak0xx, dv7 3173nr
OS
Win7 Home Premium x64 W10Pro&Home
CPU
A12 9720p 4+8 TurionII M520
Motherboard
HP 3839
Memory
6GB 8GB
Graphics Card(s)
R7
Monitor(s) Displays
24" sa550
Screen Resolution
1600x900 1920x1080
Mouse
Logitechx2
Internet Speed
120Mb/s down 12up
No probs. here it is :)
 

Attachments

  • wifi.png
    wifi.png
    215.2 KB · Views: 188

My Computer

Computer Manufacturer/Model Number
HP Pavillion G6-1155sa
OS
Windows 7 home premium 64 bit
CPU
intel core i5-2410M
ok, if you disable the lan connection and then try to enable the wifi connection, what happens?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 17-ak0xx, dv7 3173nr
OS
Win7 Home Premium x64 W10Pro&Home
CPU
A12 9720p 4+8 TurionII M520
Motherboard
HP 3839
Memory
6GB 8GB
Graphics Card(s)
R7
Monitor(s) Displays
24" sa550
Screen Resolution
1600x900 1920x1080
Mouse
Logitechx2
Internet Speed
120Mb/s down 12up
I Disable the lan and it still just says windows cannot connect to my wireless?!
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion G6-1155sa
OS
Windows 7 home premium 64 bit
CPU
intel core i5-2410M
when you right clik the wifi adapter do you get an option to enable it?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 17-ak0xx, dv7 3173nr
OS
Win7 Home Premium x64 W10Pro&Home
CPU
A12 9720p 4+8 TurionII M520
Motherboard
HP 3839
Memory
6GB 8GB
Graphics Card(s)
R7
Monitor(s) Displays
24" sa550
Screen Resolution
1600x900 1920x1080
Mouse
Logitechx2
Internet Speed
120Mb/s down 12up
At present and from the screen shot I sent you when I right click all it gives me is the choice to disable?
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion G6-1155sa
OS
Windows 7 home premium 64 bit
CPU
intel core i5-2410M
It only gives me the option to disable it when I right click?
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion G6-1155sa
OS
Windows 7 home premium 64 bit
CPU
intel core i5-2410M
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