Help with android phone connection

[ICIT2LOL]

I have asked before but cannot find the original post so my problem is -

I have a Samsung Galaxy S5 phone and I keep info I use all the time ie codes, appointment times etc in an app called memo now this has been transferred to the SD card thinking I could open the memo and copy the info/data direct to my laptop or desktop but am met with a barrage of things to do like install Kies etc etc ad nauseum and then use sync the device etc only to find I still cannot open anything but photos everything else is just an empty or folder filled with jibberish.

What I would lie to find out is why data cannot be accessed from the phone even though I have installed the Kies and done everything that has been suggested?? I am now thinking of just taking photos of the memo app when it is open because I have already lost the lot when the phone crashed once before and redoing the data is annoyingly time consuming and extremely tedious.

Any ideas please - oh have asked on the android forum with not much luck.

 

[rvcjew]

John are you trying to view your memos on the computer or transfer them to a new samsung phone? Memo is superseded by snotes I think so info will be scarce but do you have root on your phone? If you want to copy your notes as pics hold power and the home button at the same time it will take a clean screenshot for you.

 

[ICIT2LOL]

Thanks for the reply and sorry for the late reply my mobile broadband went down last night.

I am trying to transfer the data from memo - which looks to be a standard app that S5 comes with - to my computer. I can save the SD micro card as a whole but cannot open up any of the files/folders in it except for the DCIM photos and music. Same thing happens when I oen the Android phone files themselves.

NB I thought the Beammemo would be the one I want but it is blank. Plus as I said I have installed Samsung's Kies and well might as well not bothered - it is pretty useless.

 

[ThrashZone]

Yea I transferred my notes the old fashion way upgrading my iphone 4 to 5s
Select all and pasted in an email sent to myself and copy and pasted onto the darn thing
AT&T stopped migrating stuff = a-holes :/

 

[rvcjew]

Kies is garbage and always has been lol. Looks like you need to get into com.sec.android.app.memo. Is this S memo or just memo?

 

[ICIT2LOL]

Just memo mate I'll try that and Mike yep mate I have done that it is just opening the darn thing to copy paste the entries.

I don't know why Samsung has made it so hard. For the record messing around in Kies last night took me forever and I still ended up with nothing - it is being got rid of as soon as because I really don't see what it is supposed to do??

Edit: see pic for what I get for a search for the com.sec. stuff it doesn't matter if I search Computer as I know I have the old stuff saved the new card and even the phone.

 

[dsperber]

You don't need Kies to get to your Samsung Galaxy S5. Uninstall it. Crap, and intrusive crap at that. Worthless if all you really want to do is be able to access your phone's folders using Windows Explorer (or Free Commander XE, etc.).

What you DO need is Samsung's USB driver for Windows, from their download site. Down in the Products -> Mobile, click on "cell phones". This will produce a popup window, and you then select from the Product dropdown to specify your phone carrier, and then you'll be prompted to select from the Model dropdown. For example, my own Samsung Galaxy S4 is SCH-I545 followed by a "color" and memory size code (mine is 32GB black mist). I don't know what the model is for the S5, but you need to know it to make the right selection here.

When you finish with your specifications, you then push the DOWNLOADS button and it will present you with two download links: one for the user manual for that phone carrier and phone model, and a second for the USB Driver for Windows. Download and install. This is all you need.

Now when you connect your phone to PC using the USB cable, it will connect and communicate to Windows Explorer. The initial connection might be as an "installer", but that's NOT WHAT YOU WANT. Swipe down on the notification status bar (at the top of the phone screen) and tap on the "USB connection settings" item, and then select "connect as MTP". This is now like a camera or printer, where the phone and card storage of your phone will appear in Windows Explorer (like in your screenshots).

You can (or should) then be able to simply explore the internal/external storage of the phone normally as you'd expect.

I do this all the time with my S4. NO KIES!!!

I happen to use Free Commander XE as my Windows Explorer replacement, and the phone appears under Computer. Expanding it shows card and phone, same as Windows Explorer shows.

 

[dsperber]

Well, I don't know why the Samsung download page provides USB driver version 1.5.45.0, when there is a more current version 1.5.51.0 available. Don't know if there's really any important difference, but I always like to be using the latest version of anything.

This 1.5.51.0 is the one I've got installed and am using. Seems to be a universal download for all phones I would guess, since there's no carrier/model pre-selection required from Softpedia.

 

[ICIT2LOL]

Ok Kies not installed and as far as I can remember never has been on this machine. That download I installed it with the same results as I was getting not details of folders etc I uninstalled it and went to install it again and got as far as the pic shows and I cannot enter the model number which is GM-9001.

So I am at a loss as to what to do next. I did try on the Linux machine this afternoon as I read that android stuff OS's are loosely based on the Unix systems but again no luck.

The second pic what I get opening the memo or what I think is the memo app - garbage.

 

[dsperber]

I don't see "Galaxy Gear" in the list of cell phone providers, at least not here in the US with a US IP connection to my ISP. Perhaps that is a phone company in Australia.

Anyway, when I choose Verizon I can then find what I believe to be the model number for the Galaxy S5: SM-G900VZKAVZW. But that still leads to the same 1.5.45.0 download, so I'm pretty certain it is really just one common USB driver that works with Windows and the recent family of Samsung Galaxy phones.

Anyway, if you saw my second post, I wanted you to disregard the older 1.5.45.0 download from the Samsung site, and instead grab the newer 1.5.51.0 download from other sites... specifically the 1.5.51.0 download offered from Softpedia. That's the one I'm using on my Windows machines to talk to my Galaxy S4.

Please download that 1.5.51.0 file and install it. That's what you should try.

 

[ThrashZone]

Dang has to some where else to get it besides softpedia :/

 

[rvcjew]

So I installed the app on my tablet and phone and you do need root to get the database.db that has the notes in it in a sql database. You can hold down on the note name in the app and it gives you a file to share that has the note but it only has the note when it's shrunk and not fully extended. I even tried using the sdk to backup the phone of my locked s6 (not daily) to see if it would find any system app and it did not get that app because of where it is stored I guess. I also had to make it a system app to even get it to show up right to use it. You could also try helium by clockwork and see what it will let you back it up, if it works and gets the app I can show you how to get the notes out.

Edit: This the adb drivers you need BTW. SAMSUNG_USB_Driver_for_Mobile_Phones.zip (15.3MB) Technical Documentation | SAMSUNG Developers

 

[dsperber]

Edit: This the adb drivers you need BTW. SAMSUNG_USB_Driver_for_Mobile_Phones.zip (15.3MB) Technical Documentation | SAMSUNG Developers

Just in passing, this file on the Samsung Developers site is this IDENTICAL file (16,044,077 bytes zip, 16,061,256 bytes v1.5.51.0 EXE installer inside the zip) that is available for download from Softpedia. As I mentioned, I don't know why the Samsung download page doesn't provide this version as well but instead has the somewhat older 1.5.45.0.

The point is that this is the USB Driver which will allow the Samsung phones to be connected to Windows (the phone USB connection settings for "MTP" should be checked after you get the "new hardware detected" sound from Windows after plugging in the USB cable), and will allow Windows Explorer etc. to access the contents of internal/external storage on the phone. Kies is completely unnecessary and unwanted, although I'm sure there must be a USB driver installed as part of that package as well.

Now as far as whether the actual file content to be retrieved from whatever phone folder(s) you care to browse is actually usable on the PC either directly or only using other developer tools, well that's another matter. All I use this for is to transfer JPG, MP4, MP3, FLAC, etc. files from PC-to-phone of from phone-to-PC. Take pictures and videos using the phone camera, and then want to get them over to the PC. Etc., etc. That's what the USB driver facilitates.

 

[rvcjew]

Edit: This the adb drivers you need BTW. SAMSUNG_USB_Driver_for_Mobile_Phones.zip (15.3MB) Technical Documentation | SAMSUNG Developers

Just in passing, this file on the Samsung Developers site is this IDENTICAL file (16,044,077 bytes zip, 16,061,256 bytes v1.5.51.0 EXE installer inside the zip) that is available for download from Softpedia. As I mentioned, I don't know why the Samsung download page doesn't provide this version as well but instead has the somewhat older 1.5.45.0.

The point is that this is the USB Driver which will allow the Samsung phones to be connected to Windows (the phone USB connection settings for "MTP" should be checked after you get the "new hardware detected" sound from Windows after plugging in the USB cable), and will allow Windows Explorer etc. to access the contents of internal/external storage on the phone. Kies is completely unnecessary and unwanted, although I'm sure there must be a USB driver installed as part of that package as well.

Now as far as whether the actual file content to be retrieved from whatever phone folder(s) you care to browse is actually usable on the PC either directly or only using other developer tools, well that's another matter. All I use this for is to transfer JPG, MP4, MP3, FLAC, etc. files from PC-to-phone of from phone-to-PC. Take pictures and videos using the phone camera, and then want to get them over to the PC. Etc., etc. That's what the USB driver facilitates.

Those are the drivers for adb (android debug bridge) not mtp. Mtp just uses windows drivers. The file they need is behind a hidden folder that only root users can see.

 

[ICIT2LOL]

Ok I am going to uninstall and install again from the Softpedia site as I did that the first time then the Samsung site the second time. In my pic you can see it sitting there in Programs and Features but unless it is not a program as such there is nothing listed in Start > Programs??

The Galaxy gear is the nearest thing I can get to when choosing the type of device when running that USB software and I don't get any listing for my provider - Telstra - it is the national carrier.

 

[rvcjew]

Ok I am going to uninstall and install again from the Softpedia site as I did that the first time then the Samsung site the second time. In my pic you can see it sitting there in Programs and Features but unless it is not a program as such there is nothing listed in Start > Programs??

The Galaxy gear is the nearest thing I can get to when choosing the type of device when running that USB software and I don't get any listing for my provider - Telstra - it is the national carrier.

John did you put galaxy gear when you installed the driver and it asked what device you had, if so then you installed drivers for a smart watch.

 

[ICIT2LOL]

Yes mate because I had no options for my provider or indeed what the model of the phone is.

In the meantime I had tried to copy the memo files and now have lost the lot and have tried three different recovery tools but with no success. This is the very reason I have been trying to copy those passwords and contacts to my computer so I have to start form square one again. I did try re syncing the device but it didn't redo the memo app

I shall take it to my supplier on Monday and see if they can get my data back. Honestly I am over Samsung and this has kept me occupied for far too long why they ad to make it so difficult is a mystery, maybe I should have gone iPhone as my partner said but didn't as the supplier said the Samsung was just as good. Lynne my partner lost a heap of photos a while back on her S4 but somehow and I think because she has some sort of Apple stuff on the phone the photos miraculously came back.

If I have to keep stuff like that again I shall just try and find an app that I can access and save stuff to the computer.

But hey everyone thanks for the help anyway

 

[rvcjew]

Ah that sucks man. So the notes are not even In that app anymore? Did you put the ones you recreated on a sdcard if so might be able to get them back. Edit: just saw that you have tried some recovery tools.

 

[ICIT2LOL]

No mate they did show me how to move the memo to the SD card and they did it but on checking later the memo had somehow got back into the main device.

I do remember backing up the phone before when it originally went bust but cannot find and of the saved stuff on the computer. So unless the suppliers can get back my data - probably very unlikely I shall have to start from square one which means getting the banks and other sites to reset my passwords. Most of that will have to be done by phone of course as I cannot tell from the auto login on some sites what the password was to change it.

I might just check the card again later to see what if anything was on it bit as we know I cannot access that wretched memo app data - it simply does not make sense.

Oh and I did contact Samsung Australia for ehlp but as usual ti will take a while I guess.

 

[rvcjew]

I doubt Samsung will help. As the only way is to back up the app is to root your phone to access that folder with it unless you use other newer tools. Did you try the helium method? https://www.google.com/url?sa=t&sou...syZzyYmBRLSepBV_w&sig2=31AkBsEKGhBT_A2O8s9Gqw you would need to enable usb debugging on your phone then download the desktop app for helium and run that, then start the app on your phone and plug it into the computer and agree to the notice that pops up on your device. It let's you backup system apps like the memo app. Then you can extract the backup with a tool called hbe to view the notes in the sql database. It's a little complex but if you can just get the backup started first of the app I can walk you through the rest. This of course will not work if the memo app is now blank on your phone, and if I understand you correctly that is unfortunately the case cause if you still had the notes at least one the phone you would not need to reset passwords correct? Sorry if I'm getting confused.