help with my blue screen please guys.

tibbs

New member
Local time
4:48 AM
Messages
11
hi all i keep getting this blue screen. i have deleted all anti virus and uninstalled most programs but dont know how to read it. help would be amazing.
 

My Computer My Computer

OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
ASUSTeK Computer INC. P6T
Memory
6.00 GB
Graphics Card(s)
AMD Radeon HD 7700 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
tv
Screen Resolution
1280 x 720 x 32 bits (4294967296 colors) @ 50 Hz
Hard Drives
(1) WDC WD20EARS-00MVWB0 ATA Device (2) OCZ VERTEX-PLUS SCSI Disk Device (3) Vodafone SD Storage USB Device
Have a read of this and upload your files, we will take a look
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M

My Computer My Computer

Computer Manufacturer/Model Number
Nothing specific....what ever the clients provide for Repair
OS
Windows 7 ultimate x64
sorry have a read of what? it just takes me to a survay?

cheers
 

My Computer My Computer

OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
ASUSTeK Computer INC. P6T
Memory
6.00 GB
Graphics Card(s)
AMD Radeon HD 7700 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
tv
Screen Resolution
1280 x 720 x 32 bits (4294967296 colors) @ 50 Hz
Hard Drives
(1) WDC WD20EARS-00MVWB0 ATA Device (2) OCZ VERTEX-PLUS SCSI Disk Device (3) Vodafone SD Storage USB Device
thanks for that. zip file attached
 

My Computer My Computer

OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
ASUSTeK Computer INC. P6T
Memory
6.00 GB
Graphics Card(s)
AMD Radeon HD 7700 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
tv
Screen Resolution
1280 x 720 x 32 bits (4294967296 colors) @ 50 Hz
Hard Drives
(1) WDC WD20EARS-00MVWB0 ATA Device (2) OCZ VERTEX-PLUS SCSI Disk Device (3) Vodafone SD Storage USB Device
Alright... could you explain how you are getting these BSOD.... i mean the process..
 

My Computer My Computer

Computer Manufacturer/Model Number
Nothing specific....what ever the clients provide for Repair
OS
Windows 7 ultimate x64
it happens anytime really, alot when im watching live tv through my tuner but anytime. it wont happen for like a day but then can happen 3 times in a hour?
 

My Computer My Computer

OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
ASUSTeK Computer INC. P6T
Memory
6.00 GB
Graphics Card(s)
AMD Radeon HD 7700 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
tv
Screen Resolution
1280 x 720 x 32 bits (4294967296 colors) @ 50 Hz
Hard Drives
(1) WDC WD20EARS-00MVWB0 ATA Device (2) OCZ VERTEX-PLUS SCSI Disk Device (3) Vodafone SD Storage USB Device
oh and thanks for this help.
 

My Computer My Computer

OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
ASUSTeK Computer INC. P6T
Memory
6.00 GB
Graphics Card(s)
AMD Radeon HD 7700 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
tv
Screen Resolution
1280 x 720 x 32 bits (4294967296 colors) @ 50 Hz
Hard Drives
(1) WDC WD20EARS-00MVWB0 ATA Device (2) OCZ VERTEX-PLUS SCSI Disk Device (3) Vodafone SD Storage USB Device
all your BSOD are caused due to SPTD.sys... which is part of either Daemon Tools or Alcohol 120% ... if you have either one of them... uninstall it and reboot your system and the check for BSOD...

As far as i can see.. this should resolve it.. but do let me know
 

My Computer My Computer

Computer Manufacturer/Model Number
Nothing specific....what ever the clients provide for Repair
OS
Windows 7 ultimate x64
omg your simply amazing. i will let you know. thnak alot.
 

My Computer My Computer

OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
ASUSTeK Computer INC. P6T
Memory
6.00 GB
Graphics Card(s)
AMD Radeon HD 7700 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
tv
Screen Resolution
1280 x 720 x 32 bits (4294967296 colors) @ 50 Hz
Hard Drives
(1) WDC WD20EARS-00MVWB0 ATA Device (2) OCZ VERTEX-PLUS SCSI Disk Device (3) Vodafone SD Storage USB Device

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
hi guys i removed alchol 120 and been working great for a few day but as of last night started blue screening aging. any help would be great thanks. new diagnosis attached.
 

My Computer My Computer

OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
ASUSTeK Computer INC. P6T
Memory
6.00 GB
Graphics Card(s)
AMD Radeon HD 7700 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
tv
Screen Resolution
1280 x 720 x 32 bits (4294967296 colors) @ 50 Hz
Hard Drives
(1) WDC WD20EARS-00MVWB0 ATA Device (2) OCZ VERTEX-PLUS SCSI Disk Device (3) Vodafone SD Storage USB Device
your problems are still caused by sptd.sys this is a driver associated with virtual drives or clone drives please remove any software you have like this if you have already uninstalled then please run the tool i listed above to remove this driver, when uninstall button is greyed out then the driver is gone
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
hi i ran program and its now grayed out but i just had a blue screen saying spsys.sys?

thanks
 

My Computer My Computer

OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
ASUSTeK Computer INC. P6T
Memory
6.00 GB
Graphics Card(s)
AMD Radeon HD 7700 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
tv
Screen Resolution
1280 x 720 x 32 bits (4294967296 colors) @ 50 Hz
Hard Drives
(1) WDC WD20EARS-00MVWB0 ATA Device (2) OCZ VERTEX-PLUS SCSI Disk Device (3) Vodafone SD Storage USB Device
Run the SF tool and upload the latest files

spsys.sys is a windows file thats probably a false positive
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
thanks again for looking. file attached. just blue screened with irql this time.
 

My Computer My Computer

OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
ASUSTeK Computer INC. P6T
Memory
6.00 GB
Graphics Card(s)
AMD Radeon HD 7700 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
tv
Screen Resolution
1280 x 720 x 32 bits (4294967296 colors) @ 50 Hz
Hard Drives
(1) WDC WD20EARS-00MVWB0 ATA Device (2) OCZ VERTEX-PLUS SCSI Disk Device (3) Vodafone SD Storage USB Device
Dump reports usbport.sys driver at fault may be related to ports or devices also i notice your windows is oem and reports being installed in 2002 ?? which cant be so IMO you either have a problem/incorrectly set bios clock which can cause problems or you are running a dodgy copy of windows which can also cause problems please post a MGADiag report so we can take a look and maybe shed some light
http://www.sevenforums.com/windows-...ne-activation-issue-posting-instructions.html
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {163D4A77-F044-4ADA-8EE7-802534358D2A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{163D4A77-F044-4ADA-8EE7-802534358D2A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3752193815-373307861-2151799227</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1408   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100921000000.000000+000</Date></BIOS><HWID>55143D07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GBT   </OEMID><OEMTableID>GBTUACPI</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65134</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-2057-7600.0000-0012002
Installation ID: 000011762952763596789486098385176150055920772280084316
Processor Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88338[/URL]
Machine Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88339[/URL]
Use License URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88341[/URL]
Product Key Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88340[/URL]
Partial Product Key: 7QJB7
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 22/01/2013 00:33:30
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE2
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:20:2012 00:11
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEAonYYcOq2jCZGvGhlhDS0pEgjCoCKm3660GqOgeqC
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   092110  APIC0955
  FACP   092110  FACP0955
  HPET   092110  OEMHPET 
  MCFG   092110  OEMMCFG 
  SLIC   GBT     GBTUACPI
  OEMB   092110  OEMB0955
  OSFR   092110  OEMOSFR 
  SSDT   DpgPmm  CpuPm
 

My Computer My Computer

OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
ASUSTeK Computer INC. P6T
Memory
6.00 GB
Graphics Card(s)
AMD Radeon HD 7700 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
tv
Screen Resolution
1280 x 720 x 32 bits (4294967296 colors) @ 50 Hz
Hard Drives
(1) WDC WD20EARS-00MVWB0 ATA Device (2) OCZ VERTEX-PLUS SCSI Disk Device (3) Vodafone SD Storage USB Device
thanks again pauly
 

My Computer My Computer

OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
ASUSTeK Computer INC. P6T
Memory
6.00 GB
Graphics Card(s)
AMD Radeon HD 7700 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
tv
Screen Resolution
1280 x 720 x 32 bits (4294967296 colors) @ 50 Hz
Hard Drives
(1) WDC WD20EARS-00MVWB0 ATA Device (2) OCZ VERTEX-PLUS SCSI Disk Device (3) Vodafone SD Storage USB Device
An Acer Key, with a GigaByte SLIC table, on what we are told is an ASUS motherboard (from the system spec)?
The installation is counterfeit - enabled by a hacker's Activation Exploit.
The installation of Office Enterprise is also probably counterfeit, unless acquired through your employer or college.

You need to reformat and reinstall using genuine media
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Back
Top