Help with "Windows 7 build 7601 not genuine" message

[samue1]

Hi

I'm wondering if anyone can help with my "not genuine" message that now appearing on my PC. I have installed a retail version of Windows 7 Ultimate 64 bit.

Thanks

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-6BFKG-2QDMT-G92F8
Windows Product Key Hash: XpYqkOTjaAPXQ+VIZkg4+CQr3iQ=
Windows Product ID: 00426-069-2867156-86119
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E866D866-DEF7-4B22-B533-CFB85DC667BC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: User Agent
Default Browser: C:\Users\Sambo\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E866D866-DEF7-4B22-B533-CFB85DC667BC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-G92F8</PKey><PID>00426-069-2867156-86119</PID><PIDType>5</PIDType><SID>S-1-5-21-713522698-2523459571-975143024</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1223 </Version><SMBIOSVersion major="2" minor="4"/><Date>20071108000000.000000+000</Date></BIOS><HWID>3FC63B07018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-069-286715-00-2057-7601.0000-1962012
Installation ID: 002061140371668545085296376072654776634024139750044250
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: G92F8
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trusted time: 25/10/2012 19:29:32

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:23:2012 22:04
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAQACAAAAAgABAAEA6GGuRWKICIWmDHyXdmsyK3KfChFgePB0KoU=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC MSTEST OEMAPIC
FACP MSTEST OEMFACP
HPET MSTEST OEMHPET
MCFG MSTEST OEMMCFG
OEMB MSTEST AMI_OEM

 

[NoelDP]

The Key in use is an MSDN Key from a not-for-resale MSDN account.
Unless you are an MSDN subscriber, you are not entitled to use the Key – and whoever sold it to you was not entitled to do so.
You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key (all they are trying to do is to get past the 45-day claims window or avoid you sending the evidence of their crimes to the authorities)

Please read the following posts.... .................................

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

and

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

see also this post....

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9


Also - have a look at this video....


http://www.youtube.com/watch?v=hzqNNiOM0cs

 

[samue1]

I did indeed purchase my copy from ebay...

I had notice the packaging was fine, all sealed and everything BUT, the CD's had scratches on them. I onyl got round to opening it 2 months after buying it so never bothered with reporting to the seller.

I will re-check the packaging tonight as the video recommends and report this to MS. What are the chances MS will provided me with a vaild Win 7 Key?

Thanks for your help NoelDP!

 

[NoelDP]

Definitely counterfeit, then

After this amount of time it's unlikely that you'll get any refund (or even find the vendor again!) so you could try going though the report-a-pirate procedures and see if you qualify for a replacement....
https://www.microsoft.com/en-gb/howtotell/cfr/report.aspx

 

[samue1]

Report submitted!

Fingers cross they can help me. I checked the discs and can see the holograms are stuck on

That's my lesson well and truly learnt. You won't catch me buying high value software off auction sites again.

 

[NoelDP]

Good luck!

 

[samue1]

Thought I'd update the thread to let everyone know how I got on.

After submitting my counterfeit software report to Microsoft and sending them my fake copy, they've now sent me a Complimentary Genuine Online kit! complete with new licence key and 32 & 64 bit discs.

See Microsoft ain't so bad all the time.

 

[Golden]

Very nice

 

[NoelDP]

Thanks for the update!

Have fun with your genuine Windows.

 

[samue1]

Yeah, it's pretty sweet, has saved me £100+ it would cost me to re-buy a copy.