Solved Help!!!

[flavory]

I have an Acer Aspire laptop. It started run slow last week and I tried to fix that by cleaning it up a bit. Diskcleanup, virus scans, emptying recycle bin, however it did not work. The computer would then not boot past the WINDOWS screen, so i would click on REPAIR, but the startup REPAIR would not find anything, the memory diagnostic tool would claim to be okay as well. Until yesterday i received the error


"Windows cannot start due to a hardware or software change

0x00000f


Restarting many multiple times, I couldnt get to the to the F8 menu. I inserted the Windows 7 DVD to repair and finally got the repair menu to system restore. However it would not work either.

I thought maybe a bios update would fix the issue with the unreadable hardware via usb even though no new hardware or software has been changed mind you
It did not help.

THen I tried doing a clean install and would get the error message that there was a file missing!!! with the windows 7 dvd.

I DONT KNOW WHAT TO DO!!! PLEASE help

 

[richc46]

Welcome
You may want to save your stuff with Ubuntu and then use the hidden partition to restore to the way it was when you first bought it.
Alt + F10 - To access restoration partition on boot.
http://www.howtogeek.com/howto/wind...backup-files-from-your-dead-windows-computer/

 

[flavory]

New message

I just got a new error message...

SMART Failure predicted on Hard disk 0:

Warning: Immediately back-up your data and replace your hard disk drive. A failure may be imminent.


Okay how the hell do i make a backup IF I CAN'T ACCESS ANYTHING?!?!??!!

 

[richc46]

See my above post

Back up your stuff, your Hard drive is failing. Dont use the computer for anything else.

Forget about the restoration partition, too late for that.

 

[flavory]

Alright thank you very much rich I am going to try this right now
Lets see what happens with UBUNTU

 

[richc46]

Hope its not too late, Hard Drive is failing fast.

If your stuff is imporant you may want to stop and go to a professional.

 

[flavory]

Ill say! in less than a week? by golly Thank you again for your quick response.

 

[richc46]

You are very welcome. Post with any new problems and if I am not here or do not know the answer someone else will be ready to help.

 

[richc46]

For the future, buy yourself an external hard drive and download the free Macrium. At least once a month back up your hard drive and also your stuff. Whatever happens you will be all set. No need to have problems like this, again.
Macrium Reflect FREE Edition - Information and download

 

[flavory]

Okay I keep getting an error saying "FAILED TO MOUNT" with UBUNTU.
After clicking "EXAMINE", it says "DISK FAILURE IMMINENT"

It continuously says a job is pending on /dev/sda3

Does this mean I can't backup my data? is there another way?
If so what do I do now?
Do i have to purchase a new windows disc?

 

[flavory]

I got another error message with the Terminal

wrong fs type, bad option, bad superblock on /dev/sda3, missing codepage or helper program, or other error In some cases useful info is found in syslog - try dmesg | tail or so

 

[richc46]

The problem is that your hard drive seems to be failing. If you cannot back up your stuff you will lose it. No matter what happens with your stuff it appears that you must buy a new hard drive. If hard drive is failing all other error messages are not important.
If the stuff is important and you are having problems, STOP using the computer and bring it to a professional.

 

[flavory]

Well, I might as well let it go. Okay whats the next step Rich? I buy a new HDD and then what? Do i get a new windows 7 disc? LOL $$$

 

[richc46]

If I were you, I would bring it into a shop. Let them make an official diagnosis. Dont forget, I cant touch or see your computer and only using my best judgement, (although in this case Smart did say hard drive problems). If the technician says that the Hard Drive is bad replace it. Then dont let him install the OS or even buy a CD. Call your computer company, they will send you a CD for cost, of about $25.00
or
Even better use this free download to install Windows. You must have the key number though, which should be on the computer. Try this ISO first, try not to buy a CD or have the repair shop install. It will cost much more. The ISO is free
Official Windows 7 SP1 ISO from Digital River « My Digital Life
After you are up and running dont forget about Macrium and an External Hard Drive.

 

[flavory]

where is the key number? how do i access it?

 

[richc46]

If you have a desktop it is on the case, in plain sight. If you have a lappy, it can be anywhere: on the case, under the cover, near the battery. You may have to call the company to find the placement.
If you cant find the key, as a last resort, use Magic Jelly Bean. Im not sure if that key works as it is the key number used by the Manufacturer of the computer. Most here say that it will work.
http://www.magicaljellybean.com/keyfinder/

 

[flavory]

ROFL i didn't understand what you meant by key number LOL THE PRODUCT KEY hahahaha okay THANK YOU sir very much
Your awesome!!!
Am downloading it now and going out to buy a new HDD Lets rack up the credit card.

Thank you Rich.

 

[richc46]

You are very welcome. I enjoyed helping you and glad that we found the solution. TY for the rep and kind words.

 

[flavory]

Alright im up and running but. Is there a program that detects hardware and downloads drivers i need?

 

[kegobeer]

Alright im up and running but. Is there a program that detects hardware and downloads drivers i need?

Those programs are terrible. Just go to the manufacturer websites and download the drivers yourself.