Homegroup not working correctly

deejayel

New member
Local time
2:15 PM
Messages
15
Location
Texas
This is a wired connection issue.
My ISP is Northland Cable of New Caney, TX
My broadband connection type is cable.
My Modem/Router Combo is ARRIS TG862.
My firewall is Windows Firewall, antivirus is iolo System Mechanic Pro Version 11.
My Homegroup comprises three computers, named CPU4, CPU7, and CPU8. All are running Windows 7 Home Premium SP1. CPU4 is 32-bit, the others are 64-bit. All computers have the latest Windows updates installed.
Output of CPU7 ipconfig/all is attached herewith.
The problem is that, while CPU4 and CPU8 can both see the other computers, CPU7 can only see CPU4.
 

Attachments

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel Core 2 Quad Q82006 GB DDR2 SDRAMATI Radeon 3450
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio SMT-116B
OS
Windows 7 Home Premium x64
CPU
Intel Core 2 Quad Q8200
Motherboard
Dell
Memory
6 GB DDR2 SDRAM
Graphics Card(s)
ATI Radeon 3450
Monitor(s) Displays
Dell 24" LCD
Screen Resolution
1360 x 768
Hard Drives
0: 300 MB
1: 750 GB
Keyboard
Logitech K120
Mouse
Kensington Expert Mouse Trackball
Internet Speed
24 MB/sec Cable
Antivirus
iolo System Mechanic Pro Version 17
Browser
IE 11
Homegroups doesn't have much to do with machines seeing each other. That is more of a network discovery function.

The fact that certain machines can only see some machines tends to point to the anti virus as the culprit.

I would need to see the ipconfig/all from each machine to make sure they are all in the same subnet. :)
 

My Computer My Computer

At a glance

Windows 7 Ult, Windows 8.1 Pro,Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHzG.Skill PC2 9600 1200Mhz 5 5 5 15 2TGTX480
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
CPU4 & CPU8 ipconfig output

I have attached output of ipconfig/all from CPU4 and CPU8
 

Attachments

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel Core 2 Quad Q82006 GB DDR2 SDRAMATI Radeon 3450
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio SMT-116B
OS
Windows 7 Home Premium x64
CPU
Intel Core 2 Quad Q8200
Motherboard
Dell
Memory
6 GB DDR2 SDRAM
Graphics Card(s)
ATI Radeon 3450
Monitor(s) Displays
Dell 24" LCD
Screen Resolution
1360 x 768
Hard Drives
0: 300 MB
1: 750 GB
Keyboard
Logitech K120
Mouse
Kensington Expert Mouse Trackball
Internet Speed
24 MB/sec Cable
Antivirus
iolo System Mechanic Pro Version 17
Browser
IE 11
The ipconfig's all look good. I'd suspect that somehow the anti virus is blocking those machines from seeing each other.
 

My Computer My Computer

At a glance

Windows 7 Ult, Windows 8.1 Pro,Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHzG.Skill PC2 9600 1200Mhz 5 5 5 15 2TGTX480
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Anti-Virus is not the cause of the problem

I have uninstalled iolo System Mechanic Pro from both CPU7 and CPU8.
This did NOT fix my Homegroup problem.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel Core 2 Quad Q82006 GB DDR2 SDRAMATI Radeon 3450
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio SMT-116B
OS
Windows 7 Home Premium x64
CPU
Intel Core 2 Quad Q8200
Motherboard
Dell
Memory
6 GB DDR2 SDRAM
Graphics Card(s)
ATI Radeon 3450
Monitor(s) Displays
Dell 24" LCD
Screen Resolution
1360 x 768
Hard Drives
0: 300 MB
1: 750 GB
Keyboard
Logitech K120
Mouse
Kensington Expert Mouse Trackball
Internet Speed
24 MB/sec Cable
Antivirus
iolo System Mechanic Pro Version 17
Browser
IE 11
Are the other machines showing up under Network and under Homegroup?
 

My Computer My Computer

At a glance

Windows 7 Ult, Windows 8.1 Pro,Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHzG.Skill PC2 9600 1200Mhz 5 5 5 15 2TGTX480
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Each computer can see itself and the other two in the Network folder.
CPU4 and CPU8 can freely access shared files on the other computers.
CPU7 can freely access shared files on CPU4.
When CPU7 tries to access CPU8, it is prompted for a Network Password.
As far as I know, there is no Network Password, or if there is, I do not know what it is or where to discover it.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel Core 2 Quad Q82006 GB DDR2 SDRAMATI Radeon 3450
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio SMT-116B
OS
Windows 7 Home Premium x64
CPU
Intel Core 2 Quad Q8200
Motherboard
Dell
Memory
6 GB DDR2 SDRAM
Graphics Card(s)
ATI Radeon 3450
Monitor(s) Displays
Dell 24" LCD
Screen Resolution
1360 x 768
Hard Drives
0: 300 MB
1: 750 GB
Keyboard
Logitech K120
Mouse
Kensington Expert Mouse Trackball
Internet Speed
24 MB/sec Cable
Antivirus
iolo System Mechanic Pro Version 17
Browser
IE 11
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