Solved How do I correct the Windows update error 800B0100 & 80073712?

My Computer My Computer

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Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
The CheckSUR is now clear.

Try installing the updates from the standalone files - this often works with this error code...
https://www.microsoft.com/en-us/download/details.aspx?id=45756
https://www.microsoft.com/en-us/download/details.aspx?id=46177


Well.......

I tried a few things....

-the Standalone Installer searched and searched for updates. Maybe 15 minutes. So, I aborted.

-I reviewed the 2 links above and the 1st is for Win 8.1 OS, so I skipped anything else with that for now. (screenshot 4)

-Then had epiphany to disable MSE (remembering what Avast did). So, I then tried Standalone on each file from 2nd link above, with somewhat positive results (see screenshots).

-file 1/2 reported it was already installed on computer. (screenshot 2)
-file 2/2 reported it was not applicable to this computer. (screenshot 1)

-I then had another epiphany, why not just hide the damn updates! So, I went back to WU, prepared to hide the 2 stubborn updates, then stopped myself and thought WWND(what would Noel do)? I figured I should ask you 1st. So, I prepared this reply post with my screenshots. (as I write this I flipped back to the WU open window and.....see screenshot 3! I swear I didn't actually hide them. They just removed themselves from pending updates. I even checked the restore hidden updates. not there. (Ghost in the machine) I checked for WU's 2x and no new updates. Will try again after this post and reboot and check for updates and post back.

I think we got it! FINALLY!!!!!

One other thing.....see screenshot 5. Anything look abnormal?
 

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My Computer My Computer

At a glance

windows 7 professional 64 bit Version 6.1.760...Intel(R) Pentium(R) CPU B970 @ 2.30GHz, 2300 ...8GbIntel HD Graphics Driver Vers 9.17.10.3347 Da...
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite c855-s5214
OS
windows 7 professional 64 bit Version 6.1.7601 Service Pack 1 Build 7601
CPU
Intel(R) Pentium(R) CPU B970 @ 2.30GHz, 2300 Mhz, 2 cores
Motherboard
Toshiba Portable BIOS Insyde Corp Version 1.60 Date 4/20/12
Memory
8Gb
Graphics Card(s)
Intel HD Graphics Driver Vers 9.17.10.3347 Date 10/31/20
Hard Drives
SanDisk Extreme Pro SSD 480 Gb (approx. 381gb free)
Firmware Version X21200RL
Migrated and Installed 4/3/2015
Antivirus
BitDefender AntiVirus Free Edition Version 1.0.21.1099
Browser
Internet Explorer 11 update version 11.0.16
Other Info
Additional Systems:

Samsung NP-QX410 Laptop Windows 7 Home Premium SP1
Samsung 850 EVO 250G 4G ram
Avast! Free 2015

Toshiba A205-S7468 Laptop Windows 7 Ultimate
WD 320G HDD 4G ram
AVG free 2015
Wow!
That's the second time that stuff just seems to have fixed itself in the past few weeks!;)
Keep an eye out in case these updates make a re-appearance.

The Features list looks fine to me - or at least it's the same as mine.

Good luck!
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I JUMPED THE GUN!

The 2 updates apparently WE'RE hidden :mad:

after reboot, checked for updates, they came back, failed to install.

What about just hiding them permanently based on Standalone results?
Will they keep returning?
 

My Computer My Computer

At a glance

windows 7 professional 64 bit Version 6.1.760...Intel(R) Pentium(R) CPU B970 @ 2.30GHz, 2300 ...8GbIntel HD Graphics Driver Vers 9.17.10.3347 Da...
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite c855-s5214
OS
windows 7 professional 64 bit Version 6.1.7601 Service Pack 1 Build 7601
CPU
Intel(R) Pentium(R) CPU B970 @ 2.30GHz, 2300 Mhz, 2 cores
Motherboard
Toshiba Portable BIOS Insyde Corp Version 1.60 Date 4/20/12
Memory
8Gb
Graphics Card(s)
Intel HD Graphics Driver Vers 9.17.10.3347 Date 10/31/20
Hard Drives
SanDisk Extreme Pro SSD 480 Gb (approx. 381gb free)
Firmware Version X21200RL
Migrated and Installed 4/3/2015
Antivirus
BitDefender AntiVirus Free Edition Version 1.0.21.1099
Browser
Internet Explorer 11 update version 11.0.16
Other Info
Additional Systems:

Samsung NP-QX410 Laptop Windows 7 Home Premium SP1
Samsung 850 EVO 250G 4G ram
Avast! Free 2015

Toshiba A205-S7468 Laptop Windows 7 Ultimate
WD 320G HDD 4G ram
AVG free 2015

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Disabled MSE. Ran it. Says the update is not applicable to this computer
 

My Computer My Computer

At a glance

windows 7 professional 64 bit Version 6.1.760...Intel(R) Pentium(R) CPU B970 @ 2.30GHz, 2300 ...8GbIntel HD Graphics Driver Vers 9.17.10.3347 Da...
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite c855-s5214
OS
windows 7 professional 64 bit Version 6.1.7601 Service Pack 1 Build 7601
CPU
Intel(R) Pentium(R) CPU B970 @ 2.30GHz, 2300 Mhz, 2 cores
Motherboard
Toshiba Portable BIOS Insyde Corp Version 1.60 Date 4/20/12
Memory
8Gb
Graphics Card(s)
Intel HD Graphics Driver Vers 9.17.10.3347 Date 10/31/20
Hard Drives
SanDisk Extreme Pro SSD 480 Gb (approx. 381gb free)
Firmware Version X21200RL
Migrated and Installed 4/3/2015
Antivirus
BitDefender AntiVirus Free Edition Version 1.0.21.1099
Browser
Internet Explorer 11 update version 11.0.16
Other Info
Additional Systems:

Samsung NP-QX410 Laptop Windows 7 Home Premium SP1
Samsung 850 EVO 250G 4G ram
Avast! Free 2015

Toshiba A205-S7468 Laptop Windows 7 Ultimate
WD 320G HDD 4G ram
AVG free 2015

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Very odd :s

Here's an article that should help with at least one of your problems...
Windows Update error 8024000B - Windows Help


THAT DID IT!!

THANKS NOEL!!

Whenever I get back over to UK (definitely someday) I'll drop you a note that I'll leave a shot glass upside down good for a Pint at
No Sign Bar

56 Wind Street
Swansea

THANKS AGAIN!!!!
 

My Computer My Computer

At a glance

windows 7 professional 64 bit Version 6.1.760...Intel(R) Pentium(R) CPU B970 @ 2.30GHz, 2300 ...8GbIntel HD Graphics Driver Vers 9.17.10.3347 Da...
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite c855-s5214
OS
windows 7 professional 64 bit Version 6.1.7601 Service Pack 1 Build 7601
CPU
Intel(R) Pentium(R) CPU B970 @ 2.30GHz, 2300 Mhz, 2 cores
Motherboard
Toshiba Portable BIOS Insyde Corp Version 1.60 Date 4/20/12
Memory
8Gb
Graphics Card(s)
Intel HD Graphics Driver Vers 9.17.10.3347 Date 10/31/20
Hard Drives
SanDisk Extreme Pro SSD 480 Gb (approx. 381gb free)
Firmware Version X21200RL
Migrated and Installed 4/3/2015
Antivirus
BitDefender AntiVirus Free Edition Version 1.0.21.1099
Browser
Internet Explorer 11 update version 11.0.16
Other Info
Additional Systems:

Samsung NP-QX410 Laptop Windows 7 Home Premium SP1
Samsung 850 EVO 250G 4G ram
Avast! Free 2015

Toshiba A205-S7468 Laptop Windows 7 Ultimate
WD 320G HDD 4G ram
AVG free 2015
Great job vid4763 and Noel.
Sure did take a lot of work. Never gave up and things worked again.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
@NoelDP

I'll add the Royal Oak to my Favorites and make sure I remember!

Thanks again!!


@Layback Bear

Thank you too!
 

My Computer My Computer

At a glance

windows 7 professional 64 bit Version 6.1.760...Intel(R) Pentium(R) CPU B970 @ 2.30GHz, 2300 ...8GbIntel HD Graphics Driver Vers 9.17.10.3347 Da...
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite c855-s5214
OS
windows 7 professional 64 bit Version 6.1.7601 Service Pack 1 Build 7601
CPU
Intel(R) Pentium(R) CPU B970 @ 2.30GHz, 2300 Mhz, 2 cores
Motherboard
Toshiba Portable BIOS Insyde Corp Version 1.60 Date 4/20/12
Memory
8Gb
Graphics Card(s)
Intel HD Graphics Driver Vers 9.17.10.3347 Date 10/31/20
Hard Drives
SanDisk Extreme Pro SSD 480 Gb (approx. 381gb free)
Firmware Version X21200RL
Migrated and Installed 4/3/2015
Antivirus
BitDefender AntiVirus Free Edition Version 1.0.21.1099
Browser
Internet Explorer 11 update version 11.0.16
Other Info
Additional Systems:

Samsung NP-QX410 Laptop Windows 7 Home Premium SP1
Samsung 850 EVO 250G 4G ram
Avast! Free 2015

Toshiba A205-S7468 Laptop Windows 7 Ultimate
WD 320G HDD 4G ram
AVG free 2015
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