Solved How do I get rid of web browser hijacker

Jonmoerangi

New member
Local time
7:06 PM
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8
Hi

I have Mystart by incrediMail hijacker web browser on in/on my computer,

I have used CCleaner and malwarebytes programs to no effect,

No malicious items were found.

following is the Hijackthis log for your perusal
All help is appreciated
 

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My Computer My Computer

At a glance

windows 7 ultimate
OS
windows 7 ultimate
Try this.

Or read on here:

(From link)

(1) Backup Reminder: Always be sure to back up your PC before making any changes.

(2) Stop Mystart.incredibar.com process, press CTRL+ALT+DELETE to open the Windows Task Manager. Then click on the “Processes” tab, search for the virus, right-click it and select “End Process” key.

[random characters].exe of Mystart.incredibar.com
Fake svchost.exe system process
(3) Delete the associated files of Mystart.incredibar.com:

%Windows%\system32\DRIVERS\[random].sys
%Windows%\system32\fake consrv.dll
%Windows%\system32\fake svchost.exe
%AppData%\[random].exe
%Temp%\[random].class
(4) Remove the related registry entries of Mystart.incredibar.com: Guides to open registry editor, click “Start” menu, hit “Run”, then type “regedit” click “OK”, while the Registry Editor is open, search and delete the following registry entries listed below:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\[random].exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search\CustomizeSearch=[site address]
HKEY_CLASSES_ROOT\Interface\[random]
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\[random]
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional x64Intel Core i7-3770k CPU @ 3.50GHz 3.80 GHz4x4GB (16GB) Corsair Vengeance Pro SeriesNVIDIA GeForce GTX 560 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Intel Core i7-3770k CPU @ 3.50GHz 3.80 GHz
Motherboard
Gigabyte Technology Co., Ltd. Z68X-UD3H-B3
Memory
4x4GB (16GB) Corsair Vengeance Pro Series
Graphics Card(s)
NVIDIA GeForce GTX 560 Ti
Sound Card
Creative Sound Blaster Z
Monitor(s) Displays
SMS23A550H
Screen Resolution
1920 x 1080
Case
NZXT Phantom
Antivirus
Kaspersky Internet Security 2013
Browser
Nightly

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Thanks for your help, Really appreciated :D

Certainly makes a lot of difference
Instructions were great :)
"Solved"
 

My Computer My Computer

At a glance

windows 7 ultimate
OS
windows 7 ultimate
I happy your happy. Please mark this thread solved.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
which solution u r using??
 

My Computer My Computer

At a glance

Windows 7 Professional 32bit
OS
Windows 7 Professional 32bit
Thanks for your help, Really appreciated :D

Certainly makes a lot of difference
Instructions were great :)
"Solved"
It would be nice to know what fix your computer so others can learn.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
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