How do I recover a deleted folder from miscrosoft word

JAP160

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Hi, I have been looking through my documents and have realised that some of my folders and documents are missing. I don't remember deleting them, but possibly could have done by mistake. They are no longer in my recycle bin, and I don't have a windows backup facility. They are quite important documents, and I'm not sure how to get them back. Can anyone please help me? Thanks
 

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Windows 7 x64
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Dell Inspiron
OS
Windows 7 x64
Use this utility it's free and will look for deleted files on your system run a deep scan. Recuva - Download
 

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The problem is worse than i originally thought. I tried 2 open a document and all my programs hav now converted 2 word format. So i am unable 2 use the internet as it is in word format (i am using my phone 4 internet). I hav realised that my computer must hav a virus/trojan and thats why my folders hav bn erased . I hav no idea how 2 remove the trojan as all of my programs r now in word format. Please can anyone help me? Thanks
 

My Computer My Computer

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Windows 7 x64
Computer Manufacturer/Model Number
Dell Inspiron
OS
Windows 7 x64

My Computer My Computer

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Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
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HP Pavilion Elite 495UK
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Intel Core i7 870 @ 2.93GHz
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I cant download the malware because i cannot get onto the internet as all my programs hav bn changed 2 word format
 

My Computer My Computer

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Windows 7 x64
Computer Manufacturer/Model Number
Dell Inspiron
OS
Windows 7 x64
Did you try booting into Safe Mode as I suggested?

If you did and you can't get into it then I'm afraid a reinstall of Windows looks to be your only way out.
 

My Computer My Computer

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Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop

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Windows 7 Home Premium 64bitIntel(R)Core(TM)2 quad [email protected] 2.39GHz6GB DDR2 6400GeForce 8500/512MB
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Hi, thanks, yes I tried going into safe mode. It didn't seem to work. Thanks for your help anyway
 

My Computer My Computer

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Windows 7 x64
Computer Manufacturer/Model Number
Dell Inspiron
OS
Windows 7 x64
If you think it may be a malware problem - then use any working pc/laptop to download a bootable free anti-malware app. Burn it to cd or put it on usb stick.

Avira AntiVir Rescue System - Download

Boot it on the sick machine and do a scan.
 

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Thanks for your help. I managed to get on the internet and do virus scan and also did a system restore and the programs went back to their original format. I also used recuver to try and get hold of the missing word folders, but no luck on that. Any suggestions how to get back missing folders. Thanks for all your help
 

My Computer My Computer

At a glance

Windows 7 x64
Computer Manufacturer/Model Number
Dell Inspiron
OS
Windows 7 x64

My Computers My Computers

  • At a glance

    7 X64i5 84002x8gb 3200mhz
    Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • At a glance

    7x64g54008gb ddr4 2400
    Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
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