How do I save my Q drive from Microsoft Office Click-to-Run?

[jekoby]

I have an external Seagate drive that has been designated as "Q" for a couple of years now. All of a sudden, it is inaccessible and shows this label: Microsoft Office Click-to-Run 2010 (Protected). I have a ton of stuff on this drive and cannot access it. Is there some way to save the drive contents - it keeps telling me I need to format and I really don't want to do that. I don't know where this came from - I have Office 2010 installed, but it's been installed for a couple of years too, and I haven't done anything with it other than open Word files occasionally. I've tried searching on the internet, and I know that this is tied into Office Click to Run - but I don't know why it all of a sudden happened, and I'm really hoping I can get rid of it and save my files.

I'm running Windows 7 64bit on an HP desk top. I wasn't sure whether to put this in the Office forum or the Windows 7 forum so if the admins think it would be better in the Windows 7 forum please move it there.

Any help would be greatly appreciated.

Thank you very much.
Kimhttp://www.pinterest.com/pin/create/extension/

 

[Ranger4]

These MS websites might help you.

microsoft office click to run protected (Q) drive, unable to - Microsoft Community

Blocked Folder: Q:\ is not accessible - Microsoft Community

 

[jekoby]

Thank you for the reply. I looked at both links and they deal primarily with "virtual" Q drives that are created when Microsoft Office Click to Run is used - but that's not my situation. I have an actual drive that was labeled Q, and I've used it to store data for a couple of years now. All of a sudden, it had the inaccessible note on it and it won't open any more. I have not installed Office with the Click to Run method - it was installed months ago in the normal manner. I cannot find any reference anywhere on my computer to the Microsoft Office Click to Run program. I've even tried formatting the drive, and it will not format either. Not sure what else to try - I'm afraid it's a lost cause.