How to Completely Remove Bluetooth Driver

[gnulab]

Hi,

I have a DELL Vostro 5470 laptop and would like to completely remove the bluetooth driver prior to reinstalling it. How do I do it?

Attached is screenshot of what happen to my bluetooth. It seems to be broken.

I have tried reinstalling it but the result is the same (as attached).


Thanks
Henry

 

[rvcjew]

Can you post a screenshot of your device manager and Bluetooth controller like below please.

 

[gnulab]

Hi,

Thanks for the reply. Attached the screenshots you requested.


Henry

 

[rvcjew]

Sorry, I meant the area called Bluetooth radios near the top.