Solved How to fix corrupted files when I run sfc /scannow

[Beacanoh]

Hello,
I had some problems indexing files from one of my hard drives, so I asked to an operator of Microsoft support and he told me to run sfc /scannow.
The scan found some corrupted files and couldn't fix it, but the operator from Microsoft couldn't help me so hope I can find the solution here.
The log folder contains one .log file called CBS, which I can't open (it says "Access denied"), 5 files with the extension .cab called CbsPersist and one more called DeepClean.log. If you could help me I would be grateful.

Thank you,
Bea

 

[marsmimar]

Hello Bea and welcome to Seven Forums.

This tutorial may help. Sometimes you have to run SFC 3 or more times before files are fixed. If your machine still has corrupted files, the last tip has a link to another tutorial on how to extract clean copies of files from a Windows 7 installation disk.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

It's also be possible that a recent (May 7) update from Microsoft (KB3022345) is causing issues. I had similar corrupt files. I uninstalled the update and hid it. Then I ran the Microsoft Fixit tool to reset the Windows Update components.

https://support.microsoft.com/en-us/kb/971058

Hopefully others will jump in with additional suggestions.

 

[Beacanoh]

Thank you for your answer. I've been trying to follow all the instructions in the tutorial, but I think I will be more difficult...
I runned sfc 4 times and the problem didn't fix. I runned System Update Readiness Tool, but it didn't work. I can't do a System Restore because I don't have this service activated, since it took too much space in my hard drive.
i got the sfcdetails.txt file, but there are too many files to repair it manually. I tried to repair install with the DVD of Windows 7, but when I tried to upgrade, it says that the version I have installed is already newer than the version of the DVD (I don't know why, I installed Windows with this DVD...).
The problem is not so serious to format, the only sign is that disc B: doesn't index. Here I left sfcdetails.txt and I hope anybody has another idea...

Thanks.

 

[Beacanoh]

I forgot to uninstall the update you mentioned! And it worked! . SFC doesn't give any errors. But the problem with the index persists and I don't know the cause. I started a new thread in General Discussion to treat this.

Thank you very much for your help.

 

[marsmimar]

Glad to hear one of the issues is fixed. Hopefully the indexing problem will be solved as well. Thanks for posting back.