How to fix this Unexpected shutdown in windows 7

iwanjustin

New member
Local time
4:43 PM
Messages
2
Please Help my windows 7 freeze after i play any game or install a windows update after it i restart my computer. oh yeah i have the error code from the unexpected shutdown here's the codes:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 867054DC
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011314-30279-01.dmp
C:\Users\Irwansyah\AppData\Local\Temp\WER-63695-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

can someone help me with this? my computer keep freezing :cry:
 

My Computer My Computer

At a glance

windows 7 ultimate32-bit (6.1, Build 7600)Intel(R) Pentium(R) D CPU 2.80GHz (2CPUs), ~2...4 GB RamnVidia GeForce 210 GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
windows 7 ultimate32-bit (6.1, Build 7600)
CPU
Intel(R) Pentium(R) D CPU 2.80GHz (2CPUs), ~2.8GHz
Motherboard
ASUS P5G41T-M LX
Memory
4 GB Ram
Graphics Card(s)
nVidia GeForce 210 GT
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung SA300/SA350
Screen Resolution
1366X768
Antivirus
Norton Internet Security 2014
Your computer seems to have a BSOD issue. Maybe, posting this in the BSOD help forum will help more. Also download the SF
diagnostic tool from this link

http://www.sevenforums.com/tutorials/92394-sf-diagnostic-tool-using-troubleshooting.html

You could try these until some BSOD professional catches up.

Malwarebytes Anti-Malware:

Malwarebytes : Thank you for download Malwarebytes Anti-Malware

Please uncheck the option to enable a free trial of malwarebytes anti-malware PRO. Do a full scan with it. It might take some time so please be patient. You may also disable your security software to avoid potential conflicts. Delete anything it finds and restart.

TDSSKiller:

TDSSKiller Download

Please select the option to detect TDLFS file system. And scan with it. Delete anything it finds and restart.
 

My Computer My Computer

At a glance

Windows 10 Home 64-BitIntel Core i3 380M @ 2.53GHz Arrandale 32nm T...Total RAM = 4.00 GB and Usable RAM = 3.80 GBGeneric PnP Monitor (1366x768@60Hz) Intel HD ...
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron N4030
OS
Windows 10 Home 64-Bit
CPU
Intel Core i3 380M @ 2.53GHz Arrandale 32nm Technology
Motherboard
Dell Inc. 0K13WN (CPU 1)
Memory
Total RAM = 4.00 GB and Usable RAM = 3.80 GB
Graphics Card(s)
Generic PnP Monitor (1366x768@60Hz) Intel HD Graphics (Dell)
Sound Card
IDT High Definition Audio CODEC Bluetooth Hands-free Audio
Monitor(s) Displays
1
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
ATA WDC WD3200BEVT-7 SCSI Disk Device Size = 320.00 GB
Internet Speed
6-14 Mbps Max and 153 Kbps Min
Antivirus
MBAM Pro, Windows Defender, SuperAntiSpyware, SpyBot S&D
Browser
Microsoft Edge, IE11, Google Chrome, Firefox
Other Info
Your dude.
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