I just started having this problem a couple days ago. Nothing new done to computer..no programs added or removed, or any other changes made. PC will not boot to start up. When I turn it on, I get a black screen with the mouse arrow showing only. I am able to boot in safe mode using system restore, but when I shut my computer down, I have to do the same thing again over again, only now when I try system restore, I'm told I don't have any restore points. I let my PC sit idle for 24-hours, and a restore point finally did show up. I have not shut down since, using just "sleep" mode. Avast, Malware bytes, checks out okay, as well as Fix-me-stick.
I have windows-7 home editon 64-bit. HP model 200-5250. Any help would be much appreciated. I am just a regular PC user, and not computer savy, (65-years old), so I would appreciate help in as simple non-technical terms possible.
I have windows-7 home editon 64-bit. HP model 200-5250. Any help would be much appreciated. I am just a regular PC user, and not computer savy, (65-years old), so I would appreciate help in as simple non-technical terms possible.
My Computer
At a glance
windows 7 home premium 64-bit
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- HP all-in-one model 200-5250 (2010)
- OS
- windows 7 home premium 64-bit
- Antivirus
- avast