Solved HP desktop will not connect wirelessly

[GokAy]

See if you can get in as described here: https://bendbroadband.com/residential/support/detail.asp?kb=100197

Also scan with Farbar Service Scanner Download and Farbar Recovery Scan Tool Download

 

[mcraft17]

ok, I was able to log into the router what should I be looking for?

 

[mcraft17]

Ok, I did the service scanner and it said everything came back fine. I tried to do the Farber recovery scan but my anti virus program deleted it because it said it was malicious so I couldn't do it.

 

[UsernameIssues]

...my computer is and HP p6631p 64bit operating system windows 7.

For what it is worth: This thread has a picture of the wireless card:
My p6000 will not pick up wireless router signal. It has wor... - HP Support Forum - 1220977


According to this link:
HP Pavilion p6631p Desktop PC Product Specifications | HP® Support
That wireless network adapter supports WPA. Hopefully, it also supports WPA2. If not, it might not be worth your labor. That link also lists some HP software under the heading of Titles that shipped with PC. Perhaps one of those can turn on the wireless radio.


GokAy wanted you to look for the DHCP IP range. I could not locate a helpful manual for that modem to walk you thru finding that page.

 

[GokAy]

UsernameIssues: Thanks mate the pdf link in the one link I posted earlier is broken it seems. I found the manual but it has to be the worst around, no mention of how individual settings are set.

MCraft17, can you take a screenshot of the router administration please? Check the various pages too (LAN settings if there is), if you can spot anything like a "DHCP" take a screenshot of that also.

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[mcraft17]

Ok, I went to the HP website I opened my computer and my cord looks good, it is plugged in to the adapter fine and there is no bad spots on it. I did install from their website the driver again thinking that might help but no such luck. Here is a picture of the LAN settings on the router it also had something about DHCP.

 

[mcraft17]

Every once and awhile now while I have been sitting here the wireless connection shows up. Meaning my SSID shows up to connect but just when I go to click on it, it goes away again!

 

[GokAy]

Well, DHCP is alright.

Can you see it if you expand notification area? The little arrow to open all icons there.

 

[mcraft17]

Ok now over the wireless (by the clock) instead of the red x I have a yellow looking star thing.
It showed up after I changed the settings to wpa since someone here said the adapter only
accepted wpa and not wpa2. Now it shows up but won't connect.

 

[mcraft17]

Signal strength says no signal when I put the mouse over the wifi name. And I tried moving the computer and still the same. So is it not getting a signal?

 

[GokAy]

Right/left click the icon and see where you can get to. I wonder if its antenna is damaged? Check the Wireless page in router management too. Screenshots of both will be good.

 

[mcraft17]

Well now that I had my wireless showing up I called my cable company and after talking with their tech person and going over the router settings. We found out that it looks like the settings for the router are set for newer high tech. He said he could go through changing settings with me to see if we could find one that worked for the computer but then a lot of the newer items that we have in the house wouldn't be able to connect with the new settings. So it looks like we are going to be shopping for a new computer. Thank you so much for all your help!! I definitely will come back here if I ever have any computer problems!!

 

[GokAy]

I guess you only need a new wireless adapter, a new computer is overkill.

 

[mcraft17]

A friend suggested I try an adapter first too. So that is what I am going to try before I go buy a new computer. Cheaper solution for sure! Hope it works!