Solved HP Driver Error

Triton

New member
Local time
9:43 AM
Messages
2
Hi :)

I just recently installed Windows 7 32bit onto my computer.

Once I attempted to install my drivers for my HP Printer it said that my drivers weren't compatible with Windows 7.

I was then instructed to go to HP website and find a Windows 7 32bit compatible driver there. I then found and downloaded this driver: HP Deskjet and Officejet Full Feature Software and Drivers HP PSC 1315 All-in-One Printer - HP technical support (South Africa - English)

My printer model is a HP psc 1315 all-in-one.

My install goes smoothly until I reach the "Finalising Installation" and then I get this error:

http://img682.imageshack.us/img682/2960/printerdrivererror.png

I am able to use my printer to scan and make photocopies, but I can't print. I have also tried to get the driver through Windows Update, but when I browse through the HP models it doesn't appear there.

Can someone please assist me with this problem? It would be extremely appreciated :)
 
Last edited by a moderator:

My Computer

OS
Microsoft Windows 7
Hello Triton, welcome to the Seven Forums.

Try this:

  • Disconnect the printer from computer
  • Uninstall all drivers for your printer you have installed (Device Manager)
  • Uninstall all PSC 1315 software you have installed (Control Panel > Programs and Features)
  • Open Devices and Printers
  • Click Add a printer
  • Click Add a local printer
  • Use existing port LPT1:, click Next
  • Choose HP on the left pane and HP PSC 1310 series on the right
    PSC1315.PNG
  • Click Next and follow the instructions
  • Do not connect the printer before you are told to do so
This should work.

Kari
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
Thanks a lot Kari,

This seems to have solved my problem and my printer is in 100% working conditions once again :)

Thanks a lot for your assistance, it is very much appreciated.
 

My Computer

OS
Microsoft Windows 7
I'm happy it worked for you.

Kari
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
Hi,
I have a similar problem with my HP psc 1315 all-in-one. I have done the above procedure and seamed all fixed (no more errors and at the end told me : advice ready to use) but when i try to print something nothing happens and in printer details under the status cell there is just a blank space.
http://img121.imageshack.us/img121/7616/printeru.jpg

i have tried to connect the printer when it told, before, after install, after restart pc.(every time doing again the all procedure from the first point).
I can only use it to make photocopies.

Pls help me, i'm going mad...
 

My Computer

OS
Windows 7 Home Premium 32bit
Hp psc 1315 error with windows 7 ultimate 32 bit

hi guys,
i have recently formatted pc with windows 7 ultimate 32 bit and i am haivng hp psc 1315 since 6 yrs.
when i am trying to install hp psc software which is shown on hp website which is compatible with my pc version it shows error as "hp psc 1310 series driver not found".
my scanner and copier works but printer not working.
i have tried all tricks with internet but nothing works.

when i am trying to install from add printer option and hp brand it shows all printers except hp psc 1315...
please suggest me
 

My Computer

OS
windows 7 ultimate 32bit
hp psc 1310 error

Actually my problem is with the printer driver for my hp psc 2350 which used to work a few weeks ago. I tried the steps provided and when my printer model didn't show up i clicked on Windows Update. That was one hour ago. I don't think Windows Update is working any longer.

What do I do now? There is nothing to download from the HP website.

djrobison22

Try this:
Disconnect the printer from computer
Uninstall all drivers for your printer you have installed (Device Manager)
Uninstall all PSC 1315 software you have installed (Control Panel > Programs and Features)
Open Devices and Printers
Click Add a printer
Click Add a local printer
Use existing port LPT1:, click Next
Choose HP on the left pane and HP PSC 1310 series on the right
Name: PSC1315.PNG
Views: 196
Size: 37.9 KB
Click Next and follow the instructions
Do not connect the printer before you are told to do so
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Sony
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz
Motherboard
Sony Corporation VAIO
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GT 330M
Sound Card
(1) Bluetooth Hands-free Audio (2) Realtek High Definition
Monitor(s) Displays
Digital Flat Panel (1920X1080 60Hz)
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
ST31000528AS ATA Device
Keyboard
MS USB Dual Receiver Wireless Keyboard and Mouse
Mouse
MS USB Dual Receiver Wireless Keyboard and Mouse
Antivirus
ms security essentials, mbam 3.0 premium
Browser
Chrome
ended up having to repair Windows Update and everything started working again!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Sony
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz
Motherboard
Sony Corporation VAIO
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GT 330M
Sound Card
(1) Bluetooth Hands-free Audio (2) Realtek High Definition
Monitor(s) Displays
Digital Flat Panel (1920X1080 60Hz)
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
ST31000528AS ATA Device
Keyboard
MS USB Dual Receiver Wireless Keyboard and Mouse
Mouse
MS USB Dual Receiver Wireless Keyboard and Mouse
Antivirus
ms security essentials, mbam 3.0 premium
Browser
Chrome
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