HP Dv 9000 (dv 9740eo) No Sound ! HELP !!!

[smuk]

Hi, I hope you can help me!


I've been looking for a few days ago my Problemm a solution.

I have installed all the drivers are missing in the Device Manager so no drivers.

I have a couple of drivers downloaded from HP but I can this instalation also do not always get an error message because my laptop can see the sound card is not down right where man can define the volume, it is through marked with X and stands is NO AUDIO OUTPUT DEVICE INSTALLED my system in English.

This is an HP Pavilion dv9000 (9740eo)

Operating system: Windows 7

AMD Turion X2 Mobile Technology 1.9 ....



I've searched the forum for, but can not find any solution.


I also have Real teak driver instalation and install HD drivers from the HP site, and other sound drivers, but always get an error message: No device Media, driver cannot be installed.







I come from Serbia, my english is not perfect, I use a translator, but I hope you can understand it myself.

 

[geeve420]

Welcome to the forum!!

Have you checked in the BIOS to make sure that the audio device is indeed turned on? It may not see the device if the bios does not have it on

 

[stormy13]

Did you try the Conexant driver as well? Have to go with the Vista driver whicvh should work, as they don't have one for Windows 7,

HP Pavilion dv9700 Entertainment Notebook PC series -  Conexant High-Definition Audio Driver - HP Business Support Center

HP lists a driver for both Realtek and Conexant for that model laptop. If that is what is in yours, would explain why the Realtek driver won't install.

 

[geeve420]

Did you try the Conexant driver as well? Have to go with the Vista driver whicvh should work, as they don't have one for Windows 7,

HP Pavilion dv9700 Entertainment Notebook PC series*-* Conexant High-Definition Audio Driver - HP Business Support Center

HP lists a driver for both Realtek and Conexant for that model laptop. If that is what is in yours, would explain why the Realtek driver won't install.

Good catch Stromy!! Read right past the errors

 

[smuk]

Hi, yes I have tried to install the Conexant driver, but I get the error message: No device found Media, cannot be finish the installation.

And when I go in the BIOS, and I have no option for sound.

 

[stormy13]

If you haven't yet install the chipset driver for it,

HP Pavilion dv9700 Entertainment Notebook PC series -  NVIDIA nForce AR Chipset Driver - HP Business Support Center

If it won't install normally try it again in compatibility mode,

http://www.sevenforums.com/tutorials/316-compatibility-mode.html

It may take that in order for the audio to be detected, which if it does then the driver for it should install.

 

[smuk]

I installed it but nothing happened, I did restart, but it is the same as before the installation

 

[stormy13]

Anything showing up in Device Manager with a yellow triangle next to it?

 

[smuk]

in the device manager I do not see a triangle, and I have no option in the device manager for audio, game and so on ...

 

[stormy13]

One thing that would help is to know which Nvidia chipset that is in your laptop. Grab this,

CPUID - System & hardware benchmark, monitoring, reporting

and post a screen shot of what it shows on the Mainboard tab please. Hopefully it will show which it is.

 

[smuk]

is this ok, do you need something more?