HP dv67000 HDD & CD Drive Detection Problem

Antonius

New member
Local time
10:54 AM
Messages
2
Hey guys i got a laptop that's called a hp pavilion entertainment PC (dv67000) and it doesn't detect the hard drive nor the CD drive. I disconnected and reconnected them and reset BIOS to load default settings. And still nothing. Anyone have any ideas to what can be done, I really don't have the money to buy new parts at the moment. Thank you.
 

My Computer

OS
Windows 7 Pro 32bit
Hello Antonius. Welcome to the Forum.

When you are in the BIOS, is the hard drive and/or CD drive recognized there?
Try removing the battery and running it on the power supply only.
Did this unit suffer a fall or other "event"?
Are you comfortable with taking the unit apart? If so, you could remove and replace the drives. Check the contacts and blow out the dust, reconnect and try again. If you are uncomfortable bring it to a shop.

Unfortunately if the drives are not recognized in the BIOS and are connected properly then that strongly indicates a motherboard failure - the SATA controller chip most likely - and the cost of replacement approaches half the cost of a new laptop.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
Hello Antonius. Welcome to the Forum.

When you are in the BIOS, is the hard drive and/or CD drive recognized there?
Try removing the battery and running it on the power supply only.
Did this unit suffer a fall or other "event"?
Are you comfortable with taking the unit apart? If so, you could remove and replace the drives. Check the contacts and blow out the dust, reconnect and try again. If you are uncomfortable bring it to a shop.

Unfortunately if the drives are not recognized in the BIOS and are connected properly then that strongly indicates a motherboard failure - the SATA controller chip most likely - and the cost of replacement approaches half the cost of a new laptop.

All that has been done already. Hmm I was afraid it might be a motherboard or SATA controller problem. Thanks for the replay.
 

My Computer

OS
Windows 7 Pro 32bit
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