HP Photosmart 8150 driver/ W7 64bit ver Home Premium

[rodneywatson]

HP Photosmart 8150 driver Windows 7 Home Premium, 64 bit, dell xps400 deminsion

I think I should have loaded the 32 bit version in this machine as well as my notebook. My photo printer is having no luck getting drivers through the recommended way -

HP's web site says to search it out for the machine on their support site, click on install it after a clean no glitch re-start with the computer and printer. Its supposed to go.

It went ok with my PSC HP2200, guess I got lucky.

My only other option - to move the printer to a 32 bit Windows7 computer and it might take the install disk.

If anyone has had this particular issue, suggestions are welcome, thanks.

 

[pooch]

HP Photosmart 8150 driver Windows 7 Home Premium, 64 bit, dell xps400 deminsion

I think I should have loaded the 32 bit version in this machine as well as my notebook. My photo printer is having no luck getting drivers through the recommended way -

HP's web site says to search it out for the machine on their support site, click on install it after a clean no glitch re-start with the computer and printer. Its supposed to go.

It went ok with my PSC HP2200, guess I got lucky.

My only other option - to move the printer to a 32 bit Windows7 computer and it might take the install disk.

If anyone has had this particular issue, suggestions are welcome, thanks.

I have just looked at the HP site and it is written there that the driver is included in windows 7 and that all you have to do is switch the printer on connect it to the PC by USB and windows 7 will then install the driver.

 

[rodneywatson]

Pooch, thanks for that return comment. You are right, that's what they said. And I did that, very methodically, making sure all possible glitches was cleared. The computer was cleared of the printer icon that wasn't successful as an instal, the printer was unplugged, cord removed, restarted also. Computer was restarted, then printer was turned on and inserted so W7 could do its thingie. No luck. I tried searching in HP for some tech help. Nothing offered. I think when HP figures their 32 bit printers run into a snag with the 64 bit OS like W7, they only refer you to 'their' forum, which I didn't find any help in. Like I said, I think I better try to re-install this printer in a W7 32bit OS, which means I move it to a new location in the house and see.

Thanks for your efforts, I'm new here, and think this forum has some sincere folks trying to help you with good common sense tries, or good knowledge of W7. I already was able to find out why my wife's little dell can't show a thumbnail of what's open on the internet, lacking drivers for the integrated video in an older notebook. So that issue was answered. too bad this one can't be fixed without moving it - IF that works. Agian, thanks. RW

 

[pooch]

HP figures their 32 bit printers run into a snag with the 64 bit OS like W7, they only refer you to 'their' forum, which I didn't find any help in. Like I said, I think I better try to re-install this printer in a W7 32bit OS, which means I move it to a new location in the house and see.

Its the drivers that are 32/64 bit. The printer itself doesn't care which system you have

When the printer is connected and switched on have you looked in device manager to see if it showed up?? if yes just right clicking on the entry and selecting update drivers may be enough to get it working.

PS as an after thought, if you have just installed windows let it update itself as these drivers may have been released in an update.

Its your decision which way you go but I would like to wish you well and when you get it working a post here would be welcome as you might help others with the same problem

 

[rodneywatson]

Thanks,
I didn't realize that about the drivers, that makes it hopeful. I have done all the W7 updates, and check it daily just in case. I find that if I let it wait a day or so, then go back and try the right procedure again, sometimes, its worth it. I will as you suggest, do another clean attachment, and check in Device Manager to see what shows, and see if I can click an update on the driver.

One of the issues might be there are 3 versions of this particular printer listed on HP. Mine is the plain one, the other two have a couple of letters next to the printer name/number. I've not clicked on either of the other two for attempts at getting it to work.

I thought the printer had drivers or electronics inside that were glitching with the OS based on the OS version 32/64bit, and we werent' going to get things to work. I havent' given up yet. Will go back for another shot.

IF it gets solved, I'll post here to say so and what helped. Thanks.

 

[pooch]

One of the issues might be there are 3 versions of this particular printer listed on HP. Mine is the plain one, the other two have a couple of letters next to the printer name/number. I've not clicked on either of the other two for attempts at getting it to work.

No harm in trying but They most probably use the same driver

 

[rodneywatson]

Tried again, no luck.
Opened Device Manager, clicked on update drivers, it went through the same motions as it does with just a fresh plug-in. Says its installing the drivers, then says they weren't installed. Clicking on troubleshooter just runs the same thing over again. I'll do a delete from the computer, restart everything and think about it some more.

 

[JOHN47]

@ Rodney
I have the same OS as your one and an HP Photosmart C4783-Wireless and all is OK.
Beside the other advices have a look @ the following site, read & execute carefully.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02681060&lc=en&dlc=en&cc=uk&product=397810

The Driver for Your Product Is Included in the Windows 7 Operating System HP Photosmart 8150 Photo Printer - HP technical support (United Kingdom - English)

Good luck

 

[rodneywatson]

Hi John47, thanks for the response.
I have already done exactly what those instructions advise to do, and have done them quite meticulously, hoping for a good install. I think I'm just having a bit of bad luck in that they fail each time I try. I will go back and do it again however, one of these times it might take. I believe its just a matter of getting lucky. W7 says its got an in-OS driver that Windows WILL install, but it keeps not getting it to go. I guess you had it go with your machine, and that's good for your setup. My other printer went ok as wellfollowing that same install method, an all-in-one PSC HP 2200. Not a problem. I went to HP's forum - not much there in this area. I'm going to keep trying this method, AND I'm going to keep looking on HP's site for a way to write them and ask for some help. Thanks.

 

[rodneywatson]

I just went back to HP's site and copied their message for a driver for my machine - says a downloadable driver is not available.
Software & Driver Downloads HP Photosmart 8150 Photo Printer - HP Customer Care (United States - English)
HP says the driver is in the OS. Which hasn't been successful for me yet. Its probably something I'm doing wrong. I'm going to try it again - but won't be able to try it until after Wednesday, work. Will post if I'm making any progress. thnkx

 

[JOHN47]

Hello Rodney

Thanks for your reply, and i wish that you visit the following site and see if that solve your problem

Find and Fix Common Printer Problems Using HP Diagnostic Tools - HP technical support (United Kingdom - English)

Hope you can do it.

 

[rodneywatson]

John, thanks.
I've got that site marked and will certainly read through it for any additional help. I also just found an HP Printer Install Wizard, supposed to help with problem installs, got it downloaded and will try that option also. Will keep you posted.

 

[rodneywatson]

Tried again, failed.
Used the wizard. Didn't do any better.

 

[JOHN47]

Try to go to: windows hardware compatibility list for windows7-64bit to see if your printer is compatible with and in windows update try to check if there is something in "Restore Hidden Updates".
Sorry if i can't offer more.

Best wishes.

John

 

[rodneywatson]

I tried to install the printer on my notebook (DellXPS Studio), had Windows 7 as an upgrade from Vista. It went.
I printed a sheet off the printer.
During the time I was connected with my notebook, the desktop noticed a new printer through homegroup, The one that won't take it all along. Said its found a printer on the 'HomeGroup', did I want to install it? I clicked yes.
Asked me if I trusted the printer, clicked yes, Windows tried to download files from the notebook to the desktop. Wouldn't take it in the desktop.
Will work on it some more later. We're making headway. Now it works somewhere, not where I want it, but its workable on thenotebook.

 

[pooch]

I tried to install the printer on my notebook (DellXPS Studio), had Windows 7 as an upgrade from Vista. It went.
I printed a sheet off the printer.
During the time I was connected with my notebook, the desktop noticed a new printer through homegroup, The one that won't take it all along. Said its found a printer on the 'HomeGroup', did I want to install it? I clicked yes.
Asked me if I trusted the printer, clicked yes, Windows tried to download files from the notebook to the desktop. Wouldn't take it in the desktop.
Will work on it some more later. We're making headway. Now it works somewhere, not where I want it, but its workable on thenotebook.

Just an idea I have from another post, try doing a system restore back as far as you can go, http://www.sevenforums.com/tutorials/700-system-restore.html?filter[2]=Backup%20Restore
If that doesn't work or you do not have a restore point but do have a windows DVD you could try a repair install http://www.sevenforums.com/tutorials/3413-repair-install.html