hp wireless optical mouse 2.4ghz problem

[bachamazar]

Hello everyone

i bought a hp wireless optical mouse 2.4ghz yesterday

it is not connecting even though it is plugged in with new batteries


i got the message that USB INPUT DEVICE INSTALLED BUT STILL NO SIGN OF WORKING


plz help me


Thanks

 

[Maguscreed]

Sometimes getting them to connect the first time is a major pain, just keep touching the little connect button on the mouse and the receiver (if there is one on the receiver)
I would make sure they are as close to each other as you can manage while trying to get the initial connect response.

 

[bachamazar]

Sometimes getting them to connect the first time is a major pain, just keep touching the little connect button on the mouse and the receiver (if there is one on the receiver)
I would make sure they are as close to each other as you can manage while trying to get the initial connect response.

Thanks for reply

here is a small button on top of mouse

CPl?

 

[Maguscreed]

I'm not familiar with this particular mouse, but usually it's a tiny slightly recessed button on the underside of the device in question.

 

[bachamazar]

I'm not familiar with this particular mouse, but usually it's a tiny slightly recessed button on the underside of the device in question.

this is my mouse

 

[Maguscreed]

in that case it's either the tiny circular button on the top there. Or there is another one underneath it that is about the same size and shape.