Solved HTML / HML File associations in XP

SmurofNeves

MS SQL DB Developer
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Hi guys.. I've tried everything fixing this issue,now i'm out. Please assist.

My issue is on an xp machine using office 2007, The user can't click on any links that gets mailed to her. I've tried the HTML/H ML reg fix attached but to no avail. I've ran office diagnostics but it found no problem. I've also tried SFC /SCAN & repairing the office installation via control panel.

I'm lost at this. Any Ideas.

Thanks ahead.:cool:
 

Attachments

My Computer My Computer

At a glance

Seven ultimate 32bitCore2Duo E57003GB DDR2HD5670
Computer Manufacturer/Model Number
Asus
OS
Seven ultimate 32bit
CPU
Core2Duo E5700
Motherboard
Asus p5qlem
Memory
3GB DDR2
Graphics Card(s)
HD5670
Sound Card
Onboard
Monitor(s) Displays
Philips 18.5 widescreen
Screen Resolution
Depends
Hard Drives
500GB Samsung 7200RPM
PSU
500w Sparta
Case
Aerocool
Cooling
Standard + 2x 40's inserted
Keyboard
Multimedia
Mouse
Genius
Internet Speed
10meg.

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel(R) Core(TM) i3-2120 CPU @ 3.30GHz3.00 GB(1) Intel(R) HD Graphics (2) VNC Mirror Driver
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Packard Bell
OS
Windows 7 Home Premium 64bit
CPU
Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz
Motherboard
Packard Bell IPISB-AG
Memory
3.00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics (2) VNC Mirror Driver
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AIO LCD
Screen Resolution
1920 x 1080
Hard Drives
WDC WD10EADX-22TDHB0 ATA Device
Fixed hard disk media
4 partitions
931.51 GB
Keyboard
Wireless
Mouse
Wireless
Antivirus
Microsoft Security Essentials
Browser
IE; Firefox
Other Info
Also:
Samsung N220 Plus Netbook - Windows 7 Home
HP laptop
iPad 5
Hi Irene, thanks but thats were I got the attached HTML reg fix, it ran & completed successfully, but did not fix the issue.:huh:
 

My Computer My Computer

At a glance

Seven ultimate 32bitCore2Duo E57003GB DDR2HD5670
Computer Manufacturer/Model Number
Asus
OS
Seven ultimate 32bit
CPU
Core2Duo E5700
Motherboard
Asus p5qlem
Memory
3GB DDR2
Graphics Card(s)
HD5670
Sound Card
Onboard
Monitor(s) Displays
Philips 18.5 widescreen
Screen Resolution
Depends
Hard Drives
500GB Samsung 7200RPM
PSU
500w Sparta
Case
Aerocool
Cooling
Standard + 2x 40's inserted
Keyboard
Multimedia
Mouse
Genius
Internet Speed
10meg.
Are you having trouble opening Outlook mails or even web based mails/links?
 

My Computer My Computer

At a glance

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
Computer Manufacturer/Model Number
Too many to describe...
OS
Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86

My Computer My Computer

At a glance

Windows 7 Ultimate x64/Windows 8 Consumer Pre...Intel Pentium Dual Core E6700 3.2GHzStrontium 8192MB DDR3 1333Mhzmsi GeForce N560GTX-M2D1GD5 1GB
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
CPU
Intel Pentium Dual Core E6700 3.2GHz
Motherboard
ASUS P5G41T-M LX
Memory
Strontium 8192MB DDR3 1333Mhz
Graphics Card(s)
msi GeForce N560GTX-M2D1GD5 1GB
Sound Card
Realtek HD Audio
Monitor(s) Displays
CHIMEI CMV 221D 22"
Screen Resolution
1680x1050
Hard Drives
Seagate Barracuda LP Green 3.5'' 2TB Internal HDD 5900RPM + WD Elements Desktop 1TB External HDD 7200RPM
PSU
SHAW Viper-1500w Gaming PSU
Case
Black eMaxx ATX Mini Tower Case
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wireless Optical Mouse 2000
Internet Speed
100GB @ 4.76Mbps
Hi Irene, thanks but thats were I got the attached HTML reg fix, it ran & completed successfully, but did not fix the issue.:huh:

I know nothing about XP.
My first lesson on Windows was Vista, 4 years ago.

In Vista and Win7, I can check if my main browser has all its defaults by .....

Start > Default Programs > Set Your Default Programs > click at my main browser, which is IE9. It will say "This program has all its defaults ".
If it does not say that > click Choose Defaults for this Program > checkmark on every entry under the list > Save

Do you have something similar to the above ?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit, SP1Intel Pentium P6200, Cores 2, 2.13 GHz4 GBIntel HD
Computer Manufacturer/Model Number
Acer Aspire 7741Z
OS
Windows 7 Home Premium 64-bit, SP1
CPU
Intel Pentium P6200, Cores 2, 2.13 GHz
Memory
4 GB
Graphics Card(s)
Intel HD
Sound Card
unknown
Monitor(s) Displays
17.3 inches
Screen Resolution
1600 x 900
Hard Drives
640 GB, 5400 PRM
The problem seems to lie with the office, I've got 3 browsers on this machine and not one of them set as default opens the links in mail. But they all work 100% just entering the urls in the browsers. I'm lost.
 

My Computer My Computer

At a glance

Seven ultimate 32bitCore2Duo E57003GB DDR2HD5670
Computer Manufacturer/Model Number
Asus
OS
Seven ultimate 32bit
CPU
Core2Duo E5700
Motherboard
Asus p5qlem
Memory
3GB DDR2
Graphics Card(s)
HD5670
Sound Card
Onboard
Monitor(s) Displays
Philips 18.5 widescreen
Screen Resolution
Depends
Hard Drives
500GB Samsung 7200RPM
PSU
500w Sparta
Case
Aerocool
Cooling
Standard + 2x 40's inserted
Keyboard
Multimedia
Mouse
Genius
Internet Speed
10meg.
Mail

Are you having trouble opening Outlook mails or even web based mails/links?

The IE & other explorers work fine. Links working threw mails don't. If I copy the Link into a browser it works, I don't get it.
 

My Computer My Computer

At a glance

Seven ultimate 32bitCore2Duo E57003GB DDR2HD5670
Computer Manufacturer/Model Number
Asus
OS
Seven ultimate 32bit
CPU
Core2Duo E5700
Motherboard
Asus p5qlem
Memory
3GB DDR2
Graphics Card(s)
HD5670
Sound Card
Onboard
Monitor(s) Displays
Philips 18.5 widescreen
Screen Resolution
Depends
Hard Drives
500GB Samsung 7200RPM
PSU
500w Sparta
Case
Aerocool
Cooling
Standard + 2x 40's inserted
Keyboard
Multimedia
Mouse
Genius
Internet Speed
10meg.
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