I am having problems after BS event was fixed.

Stretchiness

New member
Local time
10:20 PM
Messages
22
After the help from someone on this site, I was able to clear up my BS issues by uninstalling my graphics card. However after using the AMD to reinstall it to allow my computer to game and watch videos I own, the BS came back. After uninstalling the graphics card again, I am back to being on my computer normally but can't do anything that requires a graphics card.

I would like to have my graphics card working again with the BS issue fixed.

Below I have the files from when the computer had the BS on top, and I have the files from after the graphics card uninstalled on the bottom.

If you want the BS event info I have that too and will have no problem posting it if it is needed.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 64 bit
CPU
Pentium(R) Dual-Core CPU E5700 @ 3.00GHz
Motherboard
Dell Inc. 018D1Y
Memory
4.00GB
Graphics Card(s)
Standard VGA Graphics Adapter
Sound Card
(1) Screaming Bee Audio (2) AMD High Definition Audio Devi
Hard Drives
(1) WDC WD5000AAKS-75V0A0 (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro/HG USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device
PSU
Bestec ATX0300D5WB A
Case
Dell
Cooling
fan can't tell what kind.
Keyboard
Dell Basic Keyboard
Mouse
Razor Saga MMOG Laser Gaming Mouse
Internet Speed
100Mbps
Antivirus
AVG, Malwarebytes Anti-Malware, My Clean PC
Browser
Google Chrome
Hi Stretchiness,

Because the crashes are 0x116 again and you were installing another GPU I would like some more details about your system specs and the GPU you were installing.

Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling system and other used stuff. PSU, cooling system and other used stuff are not mentioned in the tool.
How to fill in your system specs:
picture.php

picture.php
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
OK it is updated.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 64 bit
CPU
Pentium(R) Dual-Core CPU E5700 @ 3.00GHz
Motherboard
Dell Inc. 018D1Y
Memory
4.00GB
Graphics Card(s)
Standard VGA Graphics Adapter
Sound Card
(1) Screaming Bee Audio (2) AMD High Definition Audio Devi
Hard Drives
(1) WDC WD5000AAKS-75V0A0 (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro/HG USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device
PSU
Bestec ATX0300D5WB A
Case
Dell
Cooling
fan can't tell what kind.
Keyboard
Dell Basic Keyboard
Mouse
Razor Saga MMOG Laser Gaming Mouse
Internet Speed
100Mbps
Antivirus
AVG, Malwarebytes Anti-Malware, My Clean PC
Browser
Google Chrome
I believe your PSU and your cooling system are missing in your specs?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
I can't find that with what you linked, and I don't know how to look for it manually.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 64 bit
CPU
Pentium(R) Dual-Core CPU E5700 @ 3.00GHz
Motherboard
Dell Inc. 018D1Y
Memory
4.00GB
Graphics Card(s)
Standard VGA Graphics Adapter
Sound Card
(1) Screaming Bee Audio (2) AMD High Definition Audio Devi
Hard Drives
(1) WDC WD5000AAKS-75V0A0 (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro/HG USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device
PSU
Bestec ATX0300D5WB A
Case
Dell
Cooling
fan can't tell what kind.
Keyboard
Dell Basic Keyboard
Mouse
Razor Saga MMOG Laser Gaming Mouse
Internet Speed
100Mbps
Antivirus
AVG, Malwarebytes Anti-Malware, My Clean PC
Browser
Google Chrome
You won't find that in the tool as I mentioned.
PSU, cooling system and other used stuff are not mentioned in the tool.

You have to look it up manually, open your case and look at what is written on the PSU and cooler.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
sry for such a long time to respond. RL issues. I have found out the PSU but I have a fan to cool my computer and it does not have anything on it to tell me what type.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 64 bit
CPU
Pentium(R) Dual-Core CPU E5700 @ 3.00GHz
Motherboard
Dell Inc. 018D1Y
Memory
4.00GB
Graphics Card(s)
Standard VGA Graphics Adapter
Sound Card
(1) Screaming Bee Audio (2) AMD High Definition Audio Devi
Hard Drives
(1) WDC WD5000AAKS-75V0A0 (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro/HG USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device
PSU
Bestec ATX0300D5WB A
Case
Dell
Cooling
fan can't tell what kind.
Keyboard
Dell Basic Keyboard
Mouse
Razor Saga MMOG Laser Gaming Mouse
Internet Speed
100Mbps
Antivirus
AVG, Malwarebytes Anti-Malware, My Clean PC
Browser
Google Chrome
Alright, not a big problem as long as the airflow is proper and thus can handle it to keep the temps down :)

Please try to update the BIOS and after updating the BIOS try to install a GPU again
Product Support | Dell US
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
I updated the BIOS and got no errors after the computer restart. I then used the for the graphics card which is what I thought GPU ment and gained failed to install error:

Catalyst™ Install Manager
Installation Report
04/15/16 19:43:15


Hardware information

Name
Manufacturer ATI Technologies Inc
Device ID 0x6779
Vendor ID 0x1002
Class Code 0x000000
Revision ID 0x00
Subsystem ID 0xe164
Subsystem vendor ID 0x174b
Other hardware

Existing packages
AMD Install Manager
HDMI Audio Driver

Packages for install
ATI Display Driver
Final Status: Success
Version of Item: 8.812.0.0000
Size: 90 Mbytes
AVIVO
Final Status: Success
Version of Item: 11.6.0.10104
Size: 3 Mbytes
Microsoft Visual C++ 2010 Redistributable
Final Status: Fail
Version of Item: 10.0.30319
Size: 9 Mbytes
Catalyst Control Center 2
Final Status: Success
Version of Item: 2011.0104.2155.39304
Size: 150 Mbytes


Other detected devices


Manufacturer ATI Technologies Inc
Device ID 0xaa98
Vendor ID 0x1002
Class Code 0x000000
Revision ID 0x00
Subsystem ID 0xaa98
Subsystem vendor ID 0x174b


Error messages

Application Install: install package failure!


Right after that I had a power outage. When I started back up I gained the BS again.

Right now I am doing a previous step to uninstall the graphics card again to fix the BS.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 64 bit
CPU
Pentium(R) Dual-Core CPU E5700 @ 3.00GHz
Motherboard
Dell Inc. 018D1Y
Memory
4.00GB
Graphics Card(s)
Standard VGA Graphics Adapter
Sound Card
(1) Screaming Bee Audio (2) AMD High Definition Audio Devi
Hard Drives
(1) WDC WD5000AAKS-75V0A0 (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro/HG USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device
PSU
Bestec ATX0300D5WB A
Case
Dell
Cooling
fan can't tell what kind.
Keyboard
Dell Basic Keyboard
Mouse
Razor Saga MMOG Laser Gaming Mouse
Internet Speed
100Mbps
Antivirus
AVG, Malwarebytes Anti-Malware, My Clean PC
Browser
Google Chrome
Can you test if another GPU does install?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
I am also getting a strange error.

playstv.exe - No Disk

There is no disk in the drive. Please insert a disk into the drive\Device\Harddisk1\DR1.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 64 bit
CPU
Pentium(R) Dual-Core CPU E5700 @ 3.00GHz
Motherboard
Dell Inc. 018D1Y
Memory
4.00GB
Graphics Card(s)
Standard VGA Graphics Adapter
Sound Card
(1) Screaming Bee Audio (2) AMD High Definition Audio Devi
Hard Drives
(1) WDC WD5000AAKS-75V0A0 (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro/HG USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device
PSU
Bestec ATX0300D5WB A
Case
Dell
Cooling
fan can't tell what kind.
Keyboard
Dell Basic Keyboard
Mouse
Razor Saga MMOG Laser Gaming Mouse
Internet Speed
100Mbps
Antivirus
AVG, Malwarebytes Anti-Malware, My Clean PC
Browser
Google Chrome
Is that this program?
Code:
Product: PlaysTV
Company: Plays.tv, LLC
Description: Desktop App for Plays.tv
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
I guess. It came with the download for the AMD. The program only showed up just as the BS problems first started.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 64 bit
CPU
Pentium(R) Dual-Core CPU E5700 @ 3.00GHz
Motherboard
Dell Inc. 018D1Y
Memory
4.00GB
Graphics Card(s)
Standard VGA Graphics Adapter
Sound Card
(1) Screaming Bee Audio (2) AMD High Definition Audio Devi
Hard Drives
(1) WDC WD5000AAKS-75V0A0 (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro/HG USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device
PSU
Bestec ATX0300D5WB A
Case
Dell
Cooling
fan can't tell what kind.
Keyboard
Dell Basic Keyboard
Mouse
Razor Saga MMOG Laser Gaming Mouse
Internet Speed
100Mbps
Antivirus
AVG, Malwarebytes Anti-Malware, My Clean PC
Browser
Google Chrome

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
I am lost. I got as far as step 5 and then it drops off from there. I don't know what to do from there.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 64 bit
CPU
Pentium(R) Dual-Core CPU E5700 @ 3.00GHz
Motherboard
Dell Inc. 018D1Y
Memory
4.00GB
Graphics Card(s)
Standard VGA Graphics Adapter
Sound Card
(1) Screaming Bee Audio (2) AMD High Definition Audio Devi
Hard Drives
(1) WDC WD5000AAKS-75V0A0 (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro/HG USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device
PSU
Bestec ATX0300D5WB A
Case
Dell
Cooling
fan can't tell what kind.
Keyboard
Dell Basic Keyboard
Mouse
Razor Saga MMOG Laser Gaming Mouse
Internet Speed
100Mbps
Antivirus
AVG, Malwarebytes Anti-Malware, My Clean PC
Browser
Google Chrome
With the fist part, it shows the extractment and where you can find the drivers you need.
When you have located the folder where the drivers are after the extractment, go to the second part for the installation process.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Product Support | Dell US recognizes that I have Video |AMD Radeon HD5450 Graphics Driver and a Video |AMD Radeon HD6450 Graphics Driver and a Chipset |Intel Chipset Software Installation Utility, v.9.1.1.1015, A00.

However when I follow the steps to update the driver it says that it is already updated and that the driver is Standard VGA Graphics Adapter.

(Please don't respond until verified due to possible successful update.)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 64 bit
CPU
Pentium(R) Dual-Core CPU E5700 @ 3.00GHz
Motherboard
Dell Inc. 018D1Y
Memory
4.00GB
Graphics Card(s)
Standard VGA Graphics Adapter
Sound Card
(1) Screaming Bee Audio (2) AMD High Definition Audio Devi
Hard Drives
(1) WDC WD5000AAKS-75V0A0 (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro/HG USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device
PSU
Bestec ATX0300D5WB A
Case
Dell
Cooling
fan can't tell what kind.
Keyboard
Dell Basic Keyboard
Mouse
Razor Saga MMOG Laser Gaming Mouse
Internet Speed
100Mbps
Antivirus
AVG, Malwarebytes Anti-Malware, My Clean PC
Browser
Google Chrome
The date did allow me to do a few more things now. However I still am having the issues. When ever I click on a video or a game it says:

Unable to find a valid Direct 3D device!
Check that your graphics driver is working properly,
and that you satisfy the minspecs of the game you are playing.

Before I could not even get into the launcher of some of the games but now I can. I just can't play them or some of the movies or videos I have.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 64 bit
CPU
Pentium(R) Dual-Core CPU E5700 @ 3.00GHz
Motherboard
Dell Inc. 018D1Y
Memory
4.00GB
Graphics Card(s)
Standard VGA Graphics Adapter
Sound Card
(1) Screaming Bee Audio (2) AMD High Definition Audio Devi
Hard Drives
(1) WDC WD5000AAKS-75V0A0 (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro/HG USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device
PSU
Bestec ATX0300D5WB A
Case
Dell
Cooling
fan can't tell what kind.
Keyboard
Dell Basic Keyboard
Mouse
Razor Saga MMOG Laser Gaming Mouse
Internet Speed
100Mbps
Antivirus
AVG, Malwarebytes Anti-Malware, My Clean PC
Browser
Google Chrome
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