I am having random screen flashes and then blue screen

reble

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I have a Gateway MD2614U laptop OS Win7 Home 32bit. Now my 15" flat screen tv can also serve as a computer monitor. When I am doing ham radio digital transmissions I have 2 primary prog's open and running at the same time. I setup in Win7 for the flat screen tv to be an extended monitor so one prog is on the flat screen tv and the other is on the laptop screen.
Everything was fine. Then everything went hay wire. At random times prog's started changing colors, blinking on and off on both screens, then the hole desktop started in doing it on both screens. Then everything goes black and a blue box pops up saying "a problem has been detected and windows has been shut down to prevent damage" There is a lot more writing on the blue screen. That's just the 1st top line. Then the laptop shuts down and reboots. This has happened many times since I plugged in the tv as a 2nd monitor. With the monitor cable to the tv unplugged from the laptop there hasn't been anymore of that random stuff. And there wasn't anything like this before I plugged in the tv as a monitor. What gives here?
:banghead: :confused:


Steve

a ps I can only upload 2 pictures
 

My Computer My Computer

At a glance

windows 7 home 32 bit, I just changed back fr...amc a6-6310, radon r4 graphics 1800mhz with 4...6.8gbnot sure off hand
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 3541
OS
windows 7 home 32 bit, I just changed back from 64 to 32bit
CPU
amc a6-6310, radon r4 graphics 1800mhz with 4 cores
Memory
6.8gb
Graphics Card(s)
not sure off hand
Sound Card
not shure off hand
Monitor(s) Displays
built in lcd
Screen Resolution
1366 x 768
Hard Drives
1 500gb sata internal HDD and 1 250 gb's sata HDD in a USB external USB case.
Keyboard
Wifi with attached wifi mouse
Internet Speed
don't know
Antivirus
Zone Alarm
Browser
Firefox
Other Info
The gateway laptop model MD2614U died because a voltage regulator on the motherboard went poof. The Gateway laptop has been scraped.

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    Computer type
    Laptop
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    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
I have a Gateway MD2614U laptop OS Win7 Home 32bit. Now my 15" flat screen tv can also serve as a computer monitor. When I am doing ham radio digital transmissions I have 2 primary prog's open and running at the same time. I setup in Win7 for the flat screen tv to be an extended monitor so one prog is on the flat screen tv and the other is on the laptop screen.
Everything was fine. Then everything went hay wire. At random times prog's started changing colors, blinking on and off on both screens, then the hole desktop started in doing it on both screens. Then everything goes black and a blue box pops up saying "a problem has been detected and windows has been shut down to prevent damage" There is a lot more writing on the blue screen. That's just the 1st top line. Then the laptop shuts down and reboots. This has happened many times since I plugged in the tv as a 2nd monitor. With the monitor cable to the tv unplugged from the laptop there hasn't been anymore of that random stuff. And there wasn't anything like this before I plugged in the tv as a monitor. What gives here?

Steve
 

My Computer My Computer

At a glance

windows 7 home 32 bit, I just changed back fr...amc a6-6310, radon r4 graphics 1800mhz with 4...6.8gbnot sure off hand
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 3541
OS
windows 7 home 32 bit, I just changed back from 64 to 32bit
CPU
amc a6-6310, radon r4 graphics 1800mhz with 4 cores
Memory
6.8gb
Graphics Card(s)
not sure off hand
Sound Card
not shure off hand
Monitor(s) Displays
built in lcd
Screen Resolution
1366 x 768
Hard Drives
1 500gb sata internal HDD and 1 250 gb's sata HDD in a USB external USB case.
Keyboard
Wifi with attached wifi mouse
Internet Speed
don't know
Antivirus
Zone Alarm
Browser
Firefox
Other Info
The gateway laptop model MD2614U died because a voltage regulator on the motherboard went poof. The Gateway laptop has been scraped.
The first 2 dumps you had on 3/26 said

Code:
BugCheck 1000008E, {c0000005, 929b9975, a164396c, 0}
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
Probably caused by : CHDRT32.sys ( CHDRT32+58975 )

Which is the Conexant HDAudio Driver

Later in the dump it blamed

Code:
8d3b81c 8d918166Unable to load image \SystemRoot\system32\DRIVERS\vsdatant.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
vsdatant+0x52166

which is your Zone Alarm TrueVector Device Driver

So, for those 2 please update your Conexant driver which should be found on the Gateway site for your particular model. Also I suggest removing ZoneAlarm using the Zone Alarm Forums which can be found at https://www.zonealarm.com/forums/sh...-download-zonealarm-com-bin-fr-load-clean-exe and replace it with Microsoft Security Essentials (Microsoft Security Essentials - Microsoft Windows) At least until we get you stable.

The other 3 dump files all blamed

Code:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: 8605f008, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 8d853e1a, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000d, Optional internal context dependent data.

Your driver for that is

Code:
atikmpag
start    end        module name
8d851000 8d869000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        [COLOR=red]Wed Sep 17 02:24:27 2008[/COLOR] (48D0B0AB)
    CheckSum:         0001757E
    ImageSize:        00018000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

That is your graphics driver and is dated 2008. Please update it. I suspect you could update it from the same Gateway site. See if that helps you out any.
 
Last edited:

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    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
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  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
The only drivers that I can find at GateWay Drivers & Downloads is for 1st gen Vista. Windows 7 32bit is not supported according to Gateway for the MD26 model.

The first 2 dumps you had on 3/26

Probably caused by : CHDRT32.sys ( CHDRT32+58975 )[/CODE]Which is the Conexant HDAudio Driver

Later in the dump it blamed

Code:
8d3b81c 8d918166Unable to load image \SystemRoot\system32\DRIVERS\vsdatant.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
vsdatant+0x52166
which is your Zone Alarm TrueVector Device Driver

So, for those 2 please update your Conexant driver which should be found on the Gateway site for your particular model.
The other 3 dump files all blamed

That is your graphics driver and is dated 2008. Please update it. I suspect you could update it from the same Gateway site. See if that helps you out any.
 

My Computer My Computer

At a glance

windows 7 home 32 bit, I just changed back fr...amc a6-6310, radon r4 graphics 1800mhz with 4...6.8gbnot sure off hand
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 3541
OS
windows 7 home 32 bit, I just changed back from 64 to 32bit
CPU
amc a6-6310, radon r4 graphics 1800mhz with 4 cores
Memory
6.8gb
Graphics Card(s)
not sure off hand
Sound Card
not shure off hand
Monitor(s) Displays
built in lcd
Screen Resolution
1366 x 768
Hard Drives
1 500gb sata internal HDD and 1 250 gb's sata HDD in a USB external USB case.
Keyboard
Wifi with attached wifi mouse
Internet Speed
don't know
Antivirus
Zone Alarm
Browser
Firefox
Other Info
The gateway laptop model MD2614U died because a voltage regulator on the motherboard went poof. The Gateway laptop has been scraped.

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Essenbe I just copied the info from http://www.sevenforums.com/tutorials/98073-drivers-install-vista-drivers-windows-7-a.html to a txt file on my hard drive tonight. After I get done testifying in divorce court today on behalf of my room mate/best buddy. I will (tue evening) get on it and test installing the video drivers that way and see if that cures the blue screen crash when Win7 is setup to do the extended desktop via a 2nd monitor.

 

My Computer My Computer

At a glance

windows 7 home 32 bit, I just changed back fr...amc a6-6310, radon r4 graphics 1800mhz with 4...6.8gbnot sure off hand
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 3541
OS
windows 7 home 32 bit, I just changed back from 64 to 32bit
CPU
amc a6-6310, radon r4 graphics 1800mhz with 4 cores
Memory
6.8gb
Graphics Card(s)
not sure off hand
Sound Card
not shure off hand
Monitor(s) Displays
built in lcd
Screen Resolution
1366 x 768
Hard Drives
1 500gb sata internal HDD and 1 250 gb's sata HDD in a USB external USB case.
Keyboard
Wifi with attached wifi mouse
Internet Speed
don't know
Antivirus
Zone Alarm
Browser
Firefox
Other Info
The gateway laptop model MD2614U died because a voltage regulator on the motherboard went poof. The Gateway laptop has been scraped.
Ok, and you may like to try just 1 monitor.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
With the Gateway operating on just it's own built in screen. The laptop works just fine. By the way. I have no idea if it is related. 1st off I think I said that my flat screen tv is also the external monitor. Anyways I have the laptop sound, tv sound and the hf radio sound running through a switch box to 1 set of headphones. I had to put a ground loop isolator on the audio out from the tv to the switch box. The tv and the laptop were interacting.

Ok, and you may like to try just 1 monitor.
 

My Computer My Computer

At a glance

windows 7 home 32 bit, I just changed back fr...amc a6-6310, radon r4 graphics 1800mhz with 4...6.8gbnot sure off hand
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 3541
OS
windows 7 home 32 bit, I just changed back from 64 to 32bit
CPU
amc a6-6310, radon r4 graphics 1800mhz with 4 cores
Memory
6.8gb
Graphics Card(s)
not sure off hand
Sound Card
not shure off hand
Monitor(s) Displays
built in lcd
Screen Resolution
1366 x 768
Hard Drives
1 500gb sata internal HDD and 1 250 gb's sata HDD in a USB external USB case.
Keyboard
Wifi with attached wifi mouse
Internet Speed
don't know
Antivirus
Zone Alarm
Browser
Firefox
Other Info
The gateway laptop model MD2614U died because a voltage regulator on the motherboard went poof. The Gateway laptop has been scraped.
Perhaps you should run it with just the laptop screen. When you run multiple monitors it can cause problems, and with just 256MB of Vram just probably is not enough. There is also the possibility that what you did to the TV sound is causing some type of problems.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Do you know what a ground loop isolator is? A ground loop isolator is a fix for a problem. Not causing a problem. When the grounds of 2 pieces of equipment aren't at the same ground potential then when these two pieces of equipment are interconnected, if the ground wire between them does not have low enough resistance to fully equalize their potentials, there will be an audible hum created at the AC mains base frequency (50 or 60 Hzhttp://en.wikipedia.org/wiki/Hertz) and the harmonics thereof (120 Hz, 240 Hz, and so on), called mains hum. I am thinking that putting on the monitor cable is bypassing the ground loop isolator.

Perhaps you should run it with just the laptop screen. When you run multiple monitors it can cause problems, and with just 256MB of Vram just probably is not enough. There is also the possibility that what you did to the TV sound is causing some type of problems.
 

My Computer My Computer

At a glance

windows 7 home 32 bit, I just changed back fr...amc a6-6310, radon r4 graphics 1800mhz with 4...6.8gbnot sure off hand
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 3541
OS
windows 7 home 32 bit, I just changed back from 64 to 32bit
CPU
amc a6-6310, radon r4 graphics 1800mhz with 4 cores
Memory
6.8gb
Graphics Card(s)
not sure off hand
Sound Card
not shure off hand
Monitor(s) Displays
built in lcd
Screen Resolution
1366 x 768
Hard Drives
1 500gb sata internal HDD and 1 250 gb's sata HDD in a USB external USB case.
Keyboard
Wifi with attached wifi mouse
Internet Speed
don't know
Antivirus
Zone Alarm
Browser
Firefox
Other Info
The gateway laptop model MD2614U died because a voltage regulator on the motherboard went poof. The Gateway laptop has been scraped.
For whatever reason, according to you, the only time you have a problem is when you connect the TV to it.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
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