I cannot update Internet explorer 8 to internet explorer 10

[raiderscom]

I tried to update IE8 ro IE10 from the website and it says that the installation is installed and i reboot my laptop but when i click internet explorer its still IE8. I had IE9 awhile back but i had to revert back to IE8 because IE9 would only pop up for a second then close.

 

[PCTechie]

Download Internet Explorer 10

Download from the Official website of Microsoft and try again.

 

[raiderscom]

i tried that but it says Internet explore 10 did not finishing installing

 

[cluberti]

In your C:\Windows directory, are there any IE8*.log, IE9*.log, or IE10*.log files? If so, can you zip them up and attach them here?

 

[raiderscom]

how do i get there

 

[cluberti]

Windows Explorer???

 

[raiderscom]

nah how do i get to the windows directory to find the IE8 log

 

[pbcopter]

Do you have Service Pack 1 (SP1) installed in Windows 7?

 

[raiderscom]

yes i have SP1

 

[VistaKing]

The IE log files should be inside C:\Windows