I have a viable reason to remove Windows 7 SP1 (not an error code)...

[soulcoma]

Here is my issue. I installed Windows 7 SP1 when it came out. Not the Beta or RC, but the final KB976932.
It installed fine. Under Control Panel > System it showed Windows 7 SP1.
A week later (thereabout) I had an issue or BSOD, I can't remember what it was; it was many months ago.
I didn't have any Restore Points so I did a LKGC reboot.
Everything came back fine, but it showed I had Windows 7 and not SP1 under System.
But, in the Programs and Features SP1 is still listed as installed and Windows Update says it is installed.
I have had no issues with this until today.
During a monthly update, IE 10 was listed as an update today.
It failed saying it requires Windows 7 SP1 (which I have but my PC thinks I don't, I guess?).
I tried to uninstall it with the Uninstaller and through CMD. That hung and failed.
I then realized I had deleted the backup files by running Disk Cleaner (actually another program, but the result is the same.)

It says in a post I found that I would need to completely reinstall Windows 7 and I use Chrome so I don't really care that much about IE 10, so that's not gonna happen. I lost my 7 disk anyway.

My question is...is there any way to remove SP1 without the backup files? Can I reinstall a manual download of the file on top of the original? (I did that but it still says I only have Windows 7, yet KB976932 is still listed as installed and Windows is Up To Date). Can I trick the system into 'knowing' that SP1 is really installed?

Sorry if this post is a bit confusing, I'm not a novice, but certainly not an expert. Reinstalling 7 from scratch is not an option for me and not worth the effort. I'll deal with this if I have to. Just thought an expert might know a workaround. Thanks for your time.

 

[NoelDP]

http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html

 

[soulcoma]

Thank you. I've run an SFC scan (no issues), I have no error codes in Windows Update and my logs read no errors. I saw the readiness tool earlier today but didn't know if it applied to my situation. I will install that and see what happens. I apologize if I posted incorrectly in this forum.

 

[NoelDP]

No problem - please post the CBS.log files anyhow (together with the CheckSUR log) as there is a lot of data outside just the bare SFC output in them.

 

[soulcoma]

Thanks. Uploaded. 221 MB Text File? Wow. I tried reinstalling manually again and it did the whole configure setup on reboot but it still shows Windows 7 in System and not SP1, yet the KB is showing installed still. I reinstalled to a LKGC that was right before the day I installed SP1 and it tricked the PC into thinking it is not installed. I assume. File is attached.

 

[NoelDP]

Yeah - these files get to be a lot of fun
back after I've had a chance to thread a way through it.

 

[NoelDP]

Some of the more critical errors....

2013-03-13 12:19:27, Info                  CBS    User canceled the install. [HRESULT = 0x800f0820 - CBS_E_CANCEL]
2013-03-13 12:19:27, Info                  CBS    Progress handler returned failure while executing updates, aborting. [HRESULT = 0x800f0820 - CBS_E_CANCEL]
2013-03-13 12:19:27, Info                  CBS    Failed to advance progress. [HRESULT = 0x800f0820 - CBS_E_CANCEL]
2013-03-13 12:19:27, Info                  CBS    Failed to prepare execution. [HRESULT = 0x800f0820 - CBS_E_CANCEL]
2013-03-13 12:19:27, Info                  CBS    Failed to process component watch list. [HRESULT = 0x800f0820 - CBS_E_CANCEL]

2013-03-13 12:44:35, Info                  CBS    Appl: SelfUpdate detect, component: x86_microsoft-windows-consolehost_31bf3856ad364e35_6.1.7600.20978_none_74c994877c801cc5, elevation: 2, applicable: 0
2013-03-13 12:44:35, Info                  CBS    Appl: Evaluating applicability block(non detectUpdate part), disposition is: Staged, applicability: NotApplicable, result applicability state: Staged
2013-03-13 12:44:35, Info                  CBS    Appl: Package: Package_6_for_KB2507938~31bf3856ad364e35~x86~~6.1.1.4, Update: Trigger_1, Applicable: NotApplicable, Disposition: Staged
2013-03-13 12:44:35, Info                  CBS    Restored system sleep block state: 0x80000000
2013-03-13 12:44:36, Error                 CBS    Failed to ask UI handler to terminate. [HRESULT = 0x800706ba - RPC_S_SERVER_UNAVAILABLE]
2013-03-13 12:44:37, Error                 CBS    Failed to ask UI handler to terminate. [HRESULT = 0x800706ba - RPC_S_SERVER_UNAVAILABLE]
2013-03-13 12:44:38, Info                  CBS    Exec: Processing complete.  Session: 30285831_3509511967, Package: Package_for_KB976932~31bf3856ad364e35~x86~~6.1.1.17514 [HRESULT = 0x00000000 - S_OK]
2013-03-13 12:44:38, Info                  CBS    Session: 30285831_3509511967 finalized. Reboot required: yes [HRESULT = 0x00000000 - S_OK]
2013-03-13 12:48:22, Info                  CBS    SPI: Starting SPInstall version 6.1.7601.17514

2013-03-13 12:48:39, Info                  CBS    SPI: SQM is not opted in
2013-03-13 12:48:39, Error                 CBS    SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: UploadDisableFlag er=0x2
2013-03-13 12:48:43, Info                  CBS    SPI: Starting SP Compatibility\Applicability scan
2013-03-13 12:48:43, Error                 CBS    SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2013-03-13 12:48:43, Error                 CBS    SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2013-03-13 12:48:43, Error                 CBS    SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2013-03-13 12:48:43, Error                 CBS    SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2013-03-13 12:48:43, Info                  CBS    Session: 30285834_2671949147 initialized by client SP Coordinater Engine.
2013-03-13 12:48:43, Error                 CBS    Failed to resolve package 'Microsoft-Media-Foundation-Package~31bf3856ad364e35~x86~en-US~6.1.7601.17514' [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

...and there's a whole ruck of this type of error....

 Line 892928: 2013-03-13 12:48:44, Error                 CBS    Failed to resolve package 'Microsoft-Windows-Xps-Foundation-Client-Package~31bf3856ad364e35~x86~en-US~6.1.7601.17514' [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

If we're lucky, the CheckSUR should resolve a lot of the 0x80070490 errors.


Not sure what this one is...

2013-03-13 12:56:59, Info                  CBS    SQM: Ignoring upload request because the sample type is not enabled: Standard
2013-03-13 12:56:59, Info                  CBS    Failure in poqexec.exe while processing updates. [HRESULT = 0x80071a90 - ERROR_TRANSACTIONAL_CONFLICT]
2013-03-13 12:56:59, Error                 CBS    Shtd: Failed while processing non-critical primitive operations queue. Non-critical primitives will be retried from SMSS. [HRESULT = 0x80071a90 - ERROR_TRANSACTIONAL_CONFLICT]
2013-03-13 12:56:59, Info                  CBS    Setting ExecuteState key to: CbsExecuteStateUnstageDrivers
2013-03-13 12:56:59, Info                  CBS    SQM: Waiting up to 60000 ticks for pending uploads to complete.

There's a whole load of this type of error at the end.....

2013-03-13 13:49:55, Info                  CSI    00000231 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:88{44}]"377a98e21220ce0191000000c805c80f.wbemsvc.dll".  Reason: [13]"Cannot Delete"

....and all 200MB+ of it generated in less than two hours

 

[soulcoma]

thx

 

[soulcoma]

it was probably me trying to reinstall the Service Pack (and uninstall it).

 

[NoelDP]

That would certainly do something like that

Please run the CheckSUR tool and post the CheckSUR.log file

 

[soulcoma]

Thanks

 

[NoelDP]

Please post the CheckSUR log - the tool can actually repair a number of the affected files.

 

[soulcoma]

I'm sorry but I do not know if I need to run this tool or if it runs during installation. The logs show no errors. Do I need to do something more?

 

[soulcoma]

I do want to point out that when I installed SP1 initially there was no error and it did say successful. And in System it did say Windows 7 Professional SP1. It was only after I rebooted to a "Last Known Good Config" that my PC no longer thinks it is there but Windows Update shows it installed successfully and the KB is in the Uninstaller. But when I tried to install IE 10 it said I needed SP1. Don't waste too much more time on this. I use Chrome anyway and Firefox is my backup. It's just annoying, you know? I appreciate your time and help very much, though.

 

[NoelDP]

Since the DISM you ran has dumped a load of data into the CBS.log, please post the new log file

CheckSUR runs - it uses the TrustedInstaller service to do so, hence the 'Installing' interface - and compares mostly the Manifest and Packages files (.MUM and .CAT) with the registry entries and its own internal history, and makes any necessary changes if can, and logs errors that it can't fix. once it's finished 'installing', there's nothing else to do except analyse the log. In your case, it found nothing amiss to either log or process.

 

[soulcoma]

Thank you for the explanation. This is a little above my skill set. I wish I knew how to read these diagnostics myself. Here is the new log.

 

[soulcoma]

Hey, just letting you know. I reran the Windows Update just now and it came back with a bunch of Net 3.5.1 updates as well as the SP1 update and a few others; 11 in all. I'm gonna go ahead and click install and see what happens on reboot. Not sure if that affects what the log results are saying.

 

[soulcoma]

Quick update. All is well. Before when I went to Windows Update it said Up To Date. But after running the CheckSUR (even though it said no errors), I reran Update and SP1 and a bunch of other things I already had in the past popped up. Took forever to reinstall but it's all looking right and proper now. Thanks for your help Noel. I don't know if the CheckSUR had anything to do with it or not, but I'm set straight.

 

[NoelDP]

Great! - glad to hear it, and thanks for letting us know.

Good luck