Solved I need help with a DNS server not responding error

thefullbeans

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While a lot of the time my wireless internet works well, it on occasion drops out and only shows a connection to the Local Area Network. This happens randomly. When I run the Windows Network Adapter troubleshooting tool it informs me that it can't find the source of the error, while Internet connection troubleshooting tool tells me that the DNS server is not responding. Usually after a period of time, anywhere from two minutes to three hours, it comes back on. So while its working fine often, I'd rather it not happen in the first place. Can anyone here help me with a solution?


My network adapter is a TP-Link TL-WN951N. The router is a TP-Link TD-VG3631.

I have attached the results of ipconfig /all and a Xirrus connection test when the internet has not been working.

Cheers!
 

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Hello and welcome Dexter look I am no expert and run TP-Link stuff myself I have found on the odd occasion just powering off the modem/router for 20-30 seconds then rebooting the thing has a "calming" effect on it.
I assume you have checked all the drivers etc etc I like to get the manufacturers ones as I don't really rely on the Windows updating feature.
and if you haven't done these yet try them


http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html
 

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One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Yeah I've done all of that, still happens occasionally, might try getting a new network card. Thanks anyway.
 

My Computer My Computer

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Windows 7 Professional x64AMD FX-61002 x Kingston 4GB(1X 4GB) DDR3-1333MHZPower Colour AX7750-2GBK3-H HD7750
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
AMD FX-6100
Motherboard
Gigabyte GA-990FXA-UD3
Memory
2 x Kingston 4GB(1X 4GB) DDR3-1333MHZ
Graphics Card(s)
Power Colour AX7750-2GBK3-H HD7750
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Hmm I don't know if that is going to make much difference mate if the machine is going to constantly pick up the wifi connection.

What I would be trying is disabling the wifi in the problem machine while leaving it to connect to others have a look at this How to Disable the Original WiFi adapter - For Dummies it might offer some solution you can always reverse the process should you want wifi back.
 

My Computer My Computer

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Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Your IPCONFIG is only showing your DNS server(s) as being your gateway, and nothing. I would statically set a primary and secondary DNS server as part of troubleshooting. Go into your adapter properties and manually set your DNS to 8.8.8.8 and 8.8.4.4 and see if that helps.
 

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Hi, I gave that a go and it doesn't appear to be doing anything? It came up with the same DNS server not responding error.
 

My Computer My Computer

At a glance

Windows 7 Professional x64AMD FX-61002 x Kingston 4GB(1X 4GB) DDR3-1333MHZPower Colour AX7750-2GBK3-H HD7750
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
AMD FX-6100
Motherboard
Gigabyte GA-990FXA-UD3
Memory
2 x Kingston 4GB(1X 4GB) DDR3-1333MHZ
Graphics Card(s)
Power Colour AX7750-2GBK3-H HD7750
Hard Drives
Crucial RealSSD C400
Western Digital WD10EARX
Antivirus
Norton 360
Browser
Google Chrome
I would do a factory reset on your modem and just set it up again from scratch. There is usually a button you can hold down for 30 seconds to accomplish this. Make sure you put a WPA2 password on it and disable WPS. If after a clean reconfiguration of your device it still doesn't work I would look at swapping hardware. Also, make sure you laptop functions normally on other wireless networks so we know it's not your computer.
 

My Computer My Computer

At a glance

Windows 7 Profession x64Intel Core i516 GB DDR3Intel HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Build
OS
Windows 7 Profession x64
CPU
Intel Core i5
Motherboard
Intel DB75EN
Memory
16 GB DDR3
Graphics Card(s)
Intel HD Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Dual Viewsonic TD2220 touchscreen displays
Hard Drives
Seagate 500GB 7200 RPM
Case
Slimline
Cooling
Standard Intel heat sink / fan.
Keyboard
Microsoft boring keyboard - it works!
I've already tried my laptop, phone etc and they work fine so its not those. It already has a WPA2 password, and I'll double check whether WPS is turned off. I'll give resetting the modem a go, thanks! Its experienced issues in the past that I thought were resolved, so I may just replace it.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional x64AMD FX-61002 x Kingston 4GB(1X 4GB) DDR3-1333MHZPower Colour AX7750-2GBK3-H HD7750
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
AMD FX-6100
Motherboard
Gigabyte GA-990FXA-UD3
Memory
2 x Kingston 4GB(1X 4GB) DDR3-1333MHZ
Graphics Card(s)
Power Colour AX7750-2GBK3-H HD7750
Hard Drives
Crucial RealSSD C400
Western Digital WD10EARX
Antivirus
Norton 360
Browser
Google Chrome
How To Fix (DNS Not Responding) in Windows 7/8/10/XP 2017 HD

youtube.com/watch?v=AaRWcqLsnCA
 

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